--- description: Detaillierte Informationen über Zipwhip zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zipwhip Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [SMS Marketing Software](/directory/30842/sms-marketing/software) > [Zipwhip](/software/165106/zipwhip) # Zipwhip Canonical: https://www.capterra.ch/software/165106/zipwhip Seite: 1 / 6\ Weiter: [Nächste Seite](https://www.capterra.ch/software/165106/zipwhip?page=2) > Ermöglicht es Unternehmen, mit ihrer Kundschaft über ihr vorhandenes Festnetztelefon, VoIP und die gebührenfreie Telefonnummer SMS zu schreiben. > > Bewertung: **4.6/5** von 119 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Zipwhip? KMU, mittelständische Unternehmen, große Unternehmen ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 119 Nutzerbewertungen | | Bedienkomfort | 4.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.2/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Twilio - **Region**: San Francisco, USA - **Gegründet**: 2008 ## Gewerblicher Kontext - **Startpreis**: $ 19.00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - Automatische Antworten - Berichterstattung / Analyse - Geplanter Nachrichtenversand - Kontaktmanagement - Massen-SMS - Nachrichten-Personalisierung - Zwei-Wege-Messaging ## Optionen für Kundensupport - Chat ## Category - [SMS Marketing Software](https://www.capterra.ch/directory/30842/sms-marketing/software) ## Alternativen 1. [Clearstream](https://www.capterra.ch/software/158103/clearstream) — 4.8/5 (694 reviews) 2. [SlickText](https://www.capterra.ch/software/155430/slicktext-com) — 4.8/5 (269 reviews) 3. [EZ Texting](https://www.capterra.ch/software/145848/ez-texting) — 4.5/5 (273 reviews) 4. [Twilio](https://www.capterra.ch/software/180158/twilio-communications-platform) — 4.4/5 (507 reviews) 5. [Omnisend](https://www.capterra.ch/software/153508/omnisend) — 4.7/5 (836 reviews) ## Nutzerbewertungen ### "Texting customers couldn't get much easier" — 5.0/5 > **Tim** | *25. Juli 2018* | Immobilien > > **Vorteile**: We have been using ZipWhip for just over a year now. Customers LOVE the ability to send us a text at our service telephone number. Our staff loves the ability to have multiple people logged into the account so that we can see if a customer has been responded to, as well as the ability to look back in the history of texts to see what was discussed previously. > > **Nachteile**: The company is located in the Pacific time zone, so if I have an issue (Eastern Time Zone) at 8 am, I have to wait an hour for them to get into the support center. ----- ### "Very Basic" — 4.0/5 > **Michele** | *25. November 2019* | Bau | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: I like that everyone on our team can track each other's text messages so we can pick right up where someone else left off when communicating. The Interface is clean and easy to use. > > **Nachteile**: I don't like having to use a multistep process when uploading multiple contacts or texting a group. I don't like that texting groups are limited to 50 members. > > Zipwhip has allowed us to have a centralized texting system so that all employees can view communication that affects the company. In that, it has been a positive experience but it has an overall clunky feel. ----- ### "Great Product - Horrendous Customer Support" — 3.0/5 > **Mark** | *6. September 2019* | Software für die Automobilindustrie | Empfehlungsbewertung: 2.0/10 > > **Vorteile**: The ease of use and simplicity of getting your company line the ability to text. > > **Nachteile**: I wanted to try the software and after talking with the company they try and force you into a year contract. This should have been my first sign. After talking them into a month-to-month contract I talked with our phone provider who said they provide the same service for free. I am now going through the process of trying to cancel with Zipwhip and their customer support is horrible. I should have never signed up with them and would recommend to others really hesitating signing up with them unless a. you want to be with them for more than a year and b. never want to cancel after trying out the service because they make it almost impossible. Right now I am paying them and not even using the product. > > Salespeople are very pushy and though I like the product the inability to cancel your account make it something I can't recommend to others and why I am writing this review. ----- ### "I wish ZipWhip was here to stay" — 5.0/5 > **Ruvim** | *14. Juni 2022* | Transport/Güterfrachtverkehr/Schienenverkehr | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Zipwhip is so easy to use, my grandmother can figure it out. I also love the ability to send MMS photos > > **Nachteile**: I wish there was RCS integration. I wish there was a location request feature ----- ### "Exactly what I was looking for" — 5.0/5 > **Shawn** | *12. November 2020* | Versorgungsunternehmen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Simplicity and integration with Zoho CRM. At first the integration didn't work perfectly as it would only sync messages with contact records and not lead records but after some back and forth they updated the integration and now it works perfectly. > > **Nachteile**: There are a few features I'd like to see like pulling in additional merge fields from my crm to use in messages but outside of that I love it > > Overall their support is not perfect but very good, most other companies just blow off your request to fix something and at first I thought zipwhip was doing the same but they actually followed through and fixed their app/integration with zoho perfectly. ----- Seite: 1 / 6\ Weiter: [Nächste Seite](https://www.capterra.ch/software/165106/zipwhip?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/165106/zipwhip) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten