--- description: Detaillierte Informationen über Zadarma zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zadarma Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Telefonanlage Software](/directory/31101/business-phone-systems/software) > [Zadarma](/software/166095/zadarma) # Zadarma Canonical: https://www.capterra.ch/software/166095/zadarma Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.capterra.ch/software/166095/zadarma?page=2) > Zadarma bietet eine neue Generation von Geschäftstelefonanlagen mit virtuellen Nummern aus 100 Ländern, kostenloser Cloud-PBX, kostenlosem CRM und Widgets. > > Bewertung: **3.8/5** von 71 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Zadarma? Für Einzelpersonen, kleine und mittlere Unternehmen, große Unternehmen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **3.8/5** | 71 Nutzerbewertungen | | Bedienkomfort | 3.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 3.2/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 3.8/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 60% | (6/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Zadarma - **Region**: Bourgas, Bulgarien - **Gegründet**: 2006 ## Gewerblicher Kontext - **Startpreis**: EUR 0.00 - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Deutsch, Englisch, Französisch, Polnisch, Portugiesisch, Russisch, Spanisch, Ukrainisch - **Verfügbare Länder**: Australien, Brasilien, Bulgarien, Deutschland, Frankreich, Irland, Israel, Japan, Kanada, Mexiko, Neuseeland, Niederlande, Schweiz, Spanien, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Alarmfunktion / Benachrichtigungen - Anrufaufzeichnung - Anrufer-ID - Anrufprotokoll - Anruftext-Aufzeichnung - Anrufverfolgung - Anrufüberwachung - Audio/Video Conferencing - Aufgabenmanagement - Automatische Anrufverteilung - Automatisches Telefonwahlgerät - Berichterstattung / Analyse - Berichterstattung und Statistik - Berichterstattung über Anrufe - CRM-Systeme - Call-Center-Management - Computer Telephony Integration - Dashboard Software - Daten-Import / -Export - E-Mail-Management - IVR - Kommunikationsmanagement - Konferenzschaltungen - Kontaktmanagement - Konversion-Tracking - Lead-Qualifizierung - Leadmanagement - Mobiler Zugriff - PBX - SIP-Trunking - Sales-Pipeline-Management - Syndikat-Gruppen - Third-Party Integrations - Umleitung der Anrufe - Virtuelle Erweiterungen - VoIP (IP-Telefonie) - Voice-Mail - Warteschlangenmanagement - Weiterleitung von Anrufen (Call Routing) - Workflow-Management ## Integrationen (12 insgesamt) - Bitrix24 - HubSpot CRM - Kommo - MS Dynamics - Meta for Business - Microsoft Teams - Salesforce Sales Cloud - Shopify - Slack - Telegram - Zendesk Suite - Zoho CRM ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Telefonanlage Software](https://www.capterra.ch/directory/31101/business-phone-systems/software) ## Ähnliche Kategorien - [Telefonanlage Software](https://www.capterra.ch/directory/31101/business-phone-systems/software) - [Telefon Software](https://www.capterra.ch/directory/30084/telephony/software) - [Cloud PBX Telefonanlagen](https://www.capterra.ch/directory/31102/cloud-pbx/software) - [Call-Center Software](https://www.capterra.ch/directory/30007/call-center/software) - [CRM-Systeme](https://www.capterra.ch/directory/2/customer-relationship-management/software) ## Alternativen 1. [VoIP.ms](https://www.capterra.ch/software/203084/voip-ms) — 4.8/5 (698 reviews) 2. [Nextiva](https://www.capterra.ch/software/175788/nextiva) — 4.6/5 (919 reviews) 3. [Ringover](https://www.capterra.ch/software/169627/ringover) — 4.7/5 (890 reviews) 4. [3CX](https://www.capterra.ch/software/158704/3cx) — 4.4/5 (468 reviews) 5. [Zoom Workplace](https://www.capterra.ch/software/144037/zoom-video-conferencing) — 4.6/5 (14687 reviews) ## Nutzerbewertungen ### "The best page for voip services and international number" — 5.0/5 > **Jhon Jaiver** | *1. April 2022* | Marketing & Werbung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: They have a very easy-to-use platform, the number purchase sections are very intuitive and they complement with tutorials to be able to connect everything with your phone, it allows you to redirect calls and have your phone number in the United States among other countries very easily. > > **Nachteile**: I did not find any, it is very complete, perhaps you can expand the business to other services that are related to numbers and calls > > Best of all, buy my number in the United States with a few steps and receive calls on my conventional phone is the best experience, to make calls also through voip applications you can use your conventional phone for everything. ----- ### "Good long-term choice for international-facing companies" — 5.0/5 > **Verifizierter Rezensent** | *20. März 2026* | Marketing & Werbung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Local numbers in different countries made a real difference in how clients perceive us. Inbound call volume increased because people are more comfortable dialing a familiar number. Routing those calls to a central team works smoothly, regardless of where staff are physically located. Outbound calls are reasonably priced, and call quality has been consistent even when staff work remotely or travel frequently. > > **Nachteile**: Understanding which destinations are included in bundled minutes versus billed separately takes attention. We had a few surprises early on before we learned to check call reports more carefully. > > We run a service business with clients in several countries, and we chose Zadarma mainly for international numbers. Over time, we expanded our use to almost all phone-related communication. ----- ### "Practical and easy to use solution for managing daily business communication" — 5.0/5 > **Verifizierter Rezensent** | *27. August 2026* | Marketing & Werbung | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: We appreciated how straightforward the setup process was, along with features like call forwarding and virtual numbers that made communication easier to manage. > > **Nachteile**: The platform already provides a solid feature set for regular usage, and a few additional reporting options could make long-term tracking even more convenient. > > Our team started using Zadarma to simplify our communication setup, and it has been working well in our day-to-day operations. The platform handles calling functions reliably and helped us organize communication more efficiently compared to our previous setup. It also felt easy enough for our team members to start using without needing extensive training. ----- ### "zadarma2112" — 3.0/5 > **Denis** | *29. September 2026* | Transport/Güterfrachtverkehr/Schienenverkehr | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: Competitive pricing and low international calling costs. Rich feature set, including a free Cloud PBX offering. > > **Nachteile**: Customer support responsiveness can be inconsistent. Initial setup and integrations may require technical knowledge. > > Zadarma is a good budget-friendly business phone and VoIP platform, especially for organizations that need international numbers, cloud telephony, and basic contact center functionality. ----- ### "Reliable communication platform for handling business calls more efficiently" — 5.0/5 > **Verifizierter Rezensent** | *13. Juli 2026* | Marketing & Werbung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: We like the availability of virtual numbers and call routing options since they gave us more flexibility in setting up communication according to our business requirements. > > **Nachteile**: The platform already covers most of our daily needs well and having a few more onboarding resources could make the initial set up process events more of a new users. > > We started using the Zadarma to manage our business communication more effectively especially for handling incoming and outgoing calls across different teams so far the experience and has been smooth and it help us reduce the complexity of managing called through separate systems the setup process was easier than expected and once everything was configured the platform work consists for a daily operations. ----- Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.capterra.ch/software/166095/zadarma?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/166095/zadarma) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten