--- description: Detaillierte Informationen über Zoho One zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho One Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Unternehmensführung Software](/directory/30532/business-management/software) > [Zoho One](/software/166175/zoho-one) # Zoho One Canonical: https://www.capterra.ch/software/166175/zoho-one Seite: 1 / 7\ Weiter: [Nächste Seite](https://www.capterra.ch/software/166175/zoho-one?page=2) > Das Betriebssystem für Unternehmen > > Bewertung: **4.1/5** von 134 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Zoho One? Große Unternehmen, mittelständige Unternehmen, NROs, öffentliche Verwaltungen, kleine und mittlere Unternehmen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.1/5** | 134 Nutzerbewertungen | | Bedienkomfort | 3.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 3.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.1/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Zoho - **Gegründet**: 1996 ## Gewerblicher Kontext - **Startpreis**: $ 45.00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Arabisch, Chinesisch, Deutsch, Englisch, Französisch, Indonesisch, Italienisch, Japanisch, Niederländisch, Polnisch, Portugiesisch, Spanisch, Vietnamesisch - **Verfügbare Länder**: Argentinien, Australien, Bahrain, Belgien, Brasilien, Chile, China, Deutschland, Frankreich, Ghana, Indien, Indonesien, Irland, Israel, Italien, Japan, Kanada, Katar, Kenia, Kolumbien und 19 weitere ## Funktionen - Abrechnung & Rechnungsstellung - Aufgabenmanagement - Berichterstattung und Statistik - Buchhaltung - Inventarverwaltung - Lieferanten-Management - Marketing-Automatisierung - Projektmanagement - Workflow-Management - Zeit & Kosten Verfolgung - Zugriffskontrollen / Berechtigungen ## Integrationen (19 insgesamt) - Gmail - Google AdSense - Google Analytics 360 - Google Calendar - Google Contacts - Google Docs - Microsoft Outlook - Zoho Books - Zoho CRM - Zoho Campaigns - Zoho Creator - Zoho Desk - Zoho Forms - Zoho Mail - Zoho PageSense ... und 4 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Unternehmensführung Software](https://www.capterra.ch/directory/30532/business-management/software) ## Alternativen 1. 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So erhält man Automationen, Trigger und Tools zu einem vernünftigen bezahlbaren Preis. > > **Nachteile**: Die User Experience und das Dashboard könnte grafisch und von der Benutzerführung verbessert werden. > > Wir suchten eine Alternative von Hubspot und sind hier fündig geworden. Der Umzug und Export hat wunderbar geklappt. ----- ### "Zoho One - the underrated app platform from CRM to anything" — 5.0/5 > **Tom** | *13. November 2024* | Umweltdienstleistungen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Amazing range of apps, functions, integration possibilities at top cost/benefit ratio. We use CRM, Projects, Sign, Vault, Assist and others. For any SME the true operating platform with adequate customization options. For large enterprise some of the products are adequate and also provide top in cost/benefit ratio, e.g. CRM. Support is quick and most often helpful. Other highlights include integration between apps, analytics capabilities, AI integration from OpenAI and the like. > > **Nachteile**: Some non-core apps are not fully mature in their functionality. A few apps also are copy-but-do-not-improve from other well known brands. This is a missed opportunity. In general, the UX is up-to-date but only in the top products reach top-notch UX. Compared to other app environments I hope the UX will be more tailored to the specific need of the users of those apps (versus trying to apply one UX concept accross all apps). The range of features is great, nothing to complain there\! > > Rolled it out to 200+ users from marketing to sales, operations, IT and a lot more. Happy users are the biggest reward for all those in IT - we achieved it\! ----- ### "Incredible Value and Support" — 5.0/5 > **Steve** | *16. März 2026* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Zoho One provides value to our small business for an affordable price. I like that Zoho has the ability to be easy for novice users and the ability to get under the hood and integrate it with other apps/software. There are so many aspects of Zoho that I like. I'll touch on a few. I like that we can use a Zoho forms on our website's contact page and have it feed into Zoho Leads with the Lead source and date filled out. I was paying quite a bit for DocuSign and switched over to Zoho One. I like the ability to use Sign when you need a customer to sign a quote, etc., and it adds it into CRM. I handle customer support and internal IT support. I use Help Desk to track these tickets. It is very helpful to be able to go to an Account in the CRM and see the ticket. I created our company's help page for users to sign up, see our product help, and submit tickets. I added a private Distributor Resources section that is very useful for my distributors. I recently created a Virtual Data Room (VDR) in WorkDrive for potential investors. Very powerful and secure. Outside of using Zoho One, the support is very good. I have always received a response within 24 hours. Zoho Analytics is incredible. I like the option to be able to create widgets and place them on my CRM dashboards. I created a dashboard for the \[sensitive content hidden\] so that he can see leads and potential sales opportunities. > > **Nachteile**: Sometimes, there are some quirky aspects of CRM. API don't always work consistently. However, I really don't have any issues with Zoho One. > > Incredible for the price. Can't complain. I like that there are so many apps that I can use on one platform. ----- ### "Packed with apps and possibilities" — 5.0/5 > **Eusebio** | *10. August 2023* | Internet | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Zoho One is one of those products that can be overwhelming the first time you see it. Packed with apps and possibilities. You have apps to perform almost any task within a company. EVERYTHING. If you're going to use it or three of the apps it has, you'll get your money's worth. > > **Nachteile**: Integration between apps, while possible, is not as automatic as one would expect as they are all from the same developer. It takes time and effort to set everything up and there are some really complex tasks. The price for a single user like me is excessive. For large companies it is multiplied by the number of users, but their large number of apps can justify it. > > Overwhelming. For a single user like me, it is difficult to get the most out of it without spending a whole month setting it up calmly, very calmly. You should have a 6 month trial just to configure it and then be able to use it calmly. ----- ### "A complete business suite that finally got our tools talking to each other" — 5.0/5 > **Alberto** | *24. Juni 2026* | Versorgungsunternehmen | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: The biggest win is having 40+ integrated applications under a single subscription with one cost per user. CRM, social media, email, and marketing all live in the same ecosystem, so the data flows between them without complicated third-party integrations. Leads from our social campaigns land straight in the CRM, reporting is centralized, and every department works on the same up-to-date data in real time. The value for money is unbeatable compared to stitching together equivalent tools from different vendors. > > **Nachteile**: There's a real learning curve at the start. With so many applications available, it takes time to figure out which ones you actually need and how to configure them properly. Some of the apps also feel more mature and polished than others. A guided onboarding for new admins would make the first few weeks much smoother. > > Overall it's been a very positive experience. Once we got past the initial setup, Zoho One became the backbone of how we run the business. Consolidating everything into one platform has saved us time, reduced double-entry errors, and given us a clearer picture across departments. Support has been responsive when we needed it. After the initial investment in learning the system, we wouldn't go back to managing separate tools — it's hard to overstate how much simpler day-to-day operations have become. ----- Seite: 1 / 7\ Weiter: [Nächste Seite](https://www.capterra.ch/software/166175/zoho-one?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/166175/zoho-one) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten