--- description: Detaillierte Informationen über Zoho One zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho One Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Unternehmensführung Software](/directory/30532/business-management/software) > [Zoho One](/software/166175/zoho-one) # Zoho One Canonical: https://www.capterra.ch/software/166175/zoho-one Seite: 1 / 7\ Weiter: [Nächste Seite](https://www.capterra.ch/software/166175/zoho-one?page=2) > Das Betriebssystem für Unternehmen > > Bewertung: **4.1/5** von 133 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Zoho One? Große Unternehmen, mittelständige Unternehmen, NROs, öffentliche Verwaltungen, kleine und mittlere Unternehmen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.1/5** | 133 Nutzerbewertungen | | Bedienkomfort | 3.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 3.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.1/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Zoho - **Gegründet**: 1996 ## Gewerblicher Kontext - **Startpreis**: $ 45.00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Arabisch, Chinesisch, Deutsch, Englisch, Französisch, Indonesisch, Italienisch, Japanisch, Niederländisch, Polnisch, Portugiesisch, Spanisch, Vietnamesisch - **Verfügbare Länder**: Argentinien, Australien, Bahrain, Belgien, Brasilien, Chile, China, Deutschland, Frankreich, Ghana, Indien, Indonesien, Irland, Israel, Italien, Japan, Kanada, Katar, Kenia, Kolumbien und 19 weitere ## Funktionen - Abrechnung & Rechnungsstellung - Aufgabenmanagement - Berichterstattung und Statistik - Buchhaltung - Inventarverwaltung - Lieferanten-Management - Marketing-Automatisierung - Projektmanagement - Workflow-Management - Zeit & Kosten Verfolgung - Zugriffskontrollen / Berechtigungen ## Integrationen (19 insgesamt) - Gmail - Google AdSense - Google Analytics 360 - Google Calendar - Google Contacts - Google Docs - Microsoft Outlook - Zoho Books - Zoho CRM - Zoho Campaigns - Zoho Creator - Zoho Desk - Zoho Forms - Zoho Mail - Zoho PageSense ... und 4 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Unternehmensführung Software](https://www.capterra.ch/directory/30532/business-management/software) ## Alternativen 1. [monday.com](https://www.capterra.ch/software/147657/monday-com) — 4.6/5 (6035 reviews) 2. [WPS Office](https://www.capterra.ch/software/126794/wps-office) — 4.5/5 (1533 reviews) 3. [QuickBooks Online](https://www.capterra.ch/software/141374/quickbooks-online) — 4.3/5 (8447 reviews) 4. [Jobber](https://www.capterra.ch/software/127994/jobber) — 4.6/5 (1456 reviews) 5. [Dynamics 365](https://www.capterra.ch/software/157279/dynamics-365) — 4.4/5 (5822 reviews) ## Nutzerbewertungen ### "Zoho Erfahrungsbericht von SMC Consulting" — 5.0/5 > **Simon** | *19. Dezember 2024* | Marketing & Werbung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Zoho One und speziell Zoho CRM hat eine Reihe von Funktionen, die es in anderen CRM Systemen erst im Hochpreisbogen Segment gibt. So erhält man Automationen, Trigger und Tools zu einem vernünftigen bezahlbaren Preis. > > **Nachteile**: Die User Experience und das Dashboard könnte grafisch und von der Benutzerführung verbessert werden. > > Wir suchten eine Alternative von Hubspot und sind hier fündig geworden. Der Umzug und Export hat wunderbar geklappt. ----- ### "Zoho One - the underrated app platform from CRM to anything" — 5.0/5 > **Tom** | *13. November 2024* | Umweltdienstleistungen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Amazing range of apps, functions, integration possibilities at top cost/benefit ratio. We use CRM, Projects, Sign, Vault, Assist and others. For any SME the true operating platform with adequate customization options. For large enterprise some of the products are adequate and also provide top in cost/benefit ratio, e.g. CRM. Support is quick and most often helpful. Other highlights include integration between apps, analytics capabilities, AI integration from OpenAI and the like. > > **Nachteile**: Some non-core apps are not fully mature in their functionality. A few apps also are copy-but-do-not-improve from other well known brands. This is a missed opportunity. In general, the UX is up-to-date but only in the top products reach top-notch UX. Compared to other app environments I hope the UX will be more tailored to the specific need of the users of those apps (versus trying to apply one UX concept accross all apps). The range of features is great, nothing to complain there\! > > Rolled it out to 200+ users from marketing to sales, operations, IT and a lot more. Happy users are the biggest reward for all those in IT - we achieved it\! ----- ### "All-in-One Solution That Simplifies Business Management" — 5.0/5 > **Aditya** | *16. April 2026* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: What I liked most about Zoho One is how it brings everything into one platform. It includes apps for CRM, email, accounting, project management, HR, and more, so you don’t need separate tools. The apps integrate smoothly, which makes daily work easier and saves time. It’s also flexible and affordable, especially compared to using multiple separate tools. > > **Nachteile**: One thing I liked least about Zoho One is that it can feel a bit overwhelming at the beginning because there are so many apps included. It takes some time to understand which tools to use and how everything fits together. Also, while most integrations work well, a few apps don’t feel as polished or consistent as others. > > Overall, my experience with Zoho One has been very positive. It’s a powerful all-in-one platform that helps manage different parts of the business from a single place. Once you get familiar with the apps, it really improves efficiency and reduces the need to switch between multiple tools. While there’s a bit of a learning curve at the start, the value and convenience it provides make it worth it. ----- ### "Packed with apps and possibilities" — 5.0/5 > **Eusebio** | *10. August 2023* | Internet | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Zoho One is one of those products that can be overwhelming the first time you see it. Packed with apps and possibilities. You have apps to perform almost any task within a company. EVERYTHING. If you're going to use it or three of the apps it has, you'll get your money's worth. > > **Nachteile**: Integration between apps, while possible, is not as automatic as one would expect as they are all from the same developer. It takes time and effort to set everything up and there are some really complex tasks. The price for a single user like me is excessive. For large companies it is multiplied by the number of users, but their large number of apps can justify it. > > Overwhelming. For a single user like me, it is difficult to get the most out of it without spending a whole month setting it up calmly, very calmly. You should have a 6 month trial just to configure it and then be able to use it calmly. ----- ### "No in-built default Automation of Client Follow-ups, or Templated Worklows" — 2.0/5 > **Deborah** | *30. September 2025* | Informationstechnologie & -dienste | Empfehlungsbewertung: 2.0/10 > > **Vorteile**: Affordable. Support team are apologetic about functionality but platform is behind industry standard for CRM technology. > > **Nachteile**: Non-technical Zoho CRM users struggle to automate follow-ups and system integrations which its competitors do a better job of. > > Zoho One needs Natural-language workflows + Universal Eventing + Error Visibility. Non-technical Zoho CRM users struggle to automate follow-ups and system integrations because: 1. Webhook setup is technical (JSON payloads, Deluge scripting). 2. Event subscriptions are incomplete and inconsistent across modules. 3. No retry/error handling for failed webhooks. 4. No natural-language interface for workflow creation. As a result, businesses rely on third-party middleware (like Jeeva AI) to achieve what should be native CRM functionality. Zoho's competitors like HubSpot and HubSpot Operation does this better. ----- Seite: 1 / 7\ Weiter: [Nächste Seite](https://www.capterra.ch/software/166175/zoho-one?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/166175/zoho-one) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten