---
description: Detaillierte Informationen über Promoter Ninja zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Promoter Ninja Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026
---

Breadcrumb: [Startseite](/) > [CEM Software (Customer Experience Management)](/directory/30671/customer-experience/software) > [Promoter Ninja](/software/166243/promoter-ninja)

# Promoter Ninja

Canonical: https://www.capterra.ch/software/166243/promoter-ninja

> Eine NPS Email-Umfrage-Lösung ohne Codierung, Anpassung, Kontakt-Upload \& Segmentierung, mehrsprachige Fähigkeiten und vieles mehr. 
> 
> Bewertung: **4.8/5** von 4 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

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## Übersicht

### Wer verwendet Promoter Ninja?

Unternehmen, die sich um die Kundenzufriedenheit sorgen und ein einfach zu bedienendes Tool möchten, um den NPS (Net Promoter Score) zu verfolgen. Durch die Fokussierung auf NPS können Unternehmen Kundenbindung verbessern und das Wachstum fördern. 

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.8/5** | 4 Nutzerbewertungen |
| Bedienkomfort | 4.8/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.8/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.0/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: Ommnio Communications
- **Region**: Barcelona, Spanien
- **Gegründet**: 2015

## Gewerblicher Kontext

- **Startpreis**: EUR 10.00
- **Preismodell**:  (Gratis Testen)
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert
- **Unterstützte Sprachen**: Englisch, Spanisch
- **Verfügbare Länder**: Australien, Brasilien, China, Deutschland, Indien, Japan, Kanada, Mexiko, Spanien, Vereinigte Staaten, Vereinigtes Königreich

## Funktionen

- Anpassbare Vorlagen
- Befragungs-/Umfragemanagement
- Berichterstattung / Analyse
- Dashboard Software
- E-Mail-Management
- Engagement-Tracking
- Feedback-Management
- Kundenerlebnis-Management
- Kundensegmentierung
- Mobile Umfrage
- Multi-Channel-Vertrieb
- NPS-Umfragestruktur
- Negatives Feedback Management
- Segmentierung
- Third-Party Integrations
- Umfragen & Feedback
- Überwachung der Beschwerden

## Integrationen (2 insgesamt)

- SendGrid
- Slack

## Optionen für Kundensupport

- E-Mail/Helpdesk
- Chat

## Category

- [CEM Software (Customer Experience Management)](https://www.capterra.ch/directory/30671/customer-experience/software)

## Ähnliche Kategorien

- [CEM Software (Customer Experience Management)](https://www.capterra.ch/directory/30671/customer-experience/software)
- [Kundenzufriedenheit Software](https://www.capterra.ch/directory/30541/customer-satisfaction/software)
- [Review Management Software](https://www.capterra.ch/directory/31024/review-management/software)
- [NPS-Software](https://www.capterra.ch/directory/32075/nps/software)

## Alternativen

1. [Typeform](https://www.capterra.ch/software/137289/typeform) — 4.7/5 (945 reviews)
2. [Jotform](https://www.capterra.ch/software/158456/jotform-4-0) — 4.7/5 (2794 reviews)
3. [SurveyMonkey](https://www.capterra.ch/software/32728/surveymonkey) — 4.6/5 (10426 reviews)
4. [Trustpilot](https://www.capterra.ch/software/169618/trustpilot) — 4.5/5 (1202 reviews)
5. [Survicate](https://www.capterra.ch/software/132914/survicate) — 4.6/5 (99 reviews)

## Nutzerbewertungen

### "Easy, simple and does what it has to do, with many expected features" — 4.0/5

> **Albert** | *6. November 2017* | Internet | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: Promoter Ninja has a GREAT price for the value, the best on the market as far as I know. It's a simple tool, with nice UX, and pretty simple to customize and start getting results..you can be up and running in 5 minutes after registering, and start getting NPS feedback\!
> 
> **Nachteile**: Sometimes I would like some advanced features. I hope this comes with time as I see it's in constant evolution during the 9 months that we've been using it.
> 
> price,  ease of use.

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### "I used Promoter Ninja to measure NPS of the alumni in my online school. It worked perfectly." — 5.0/5

> **Raquel** | *14. September 2017*
> 
> **Vorteile**: I am not a tech person and I could upload my users contacts and send a customized survey in just a few clicks. 
I used an existing CSV file that I had with my segmentation criteria. It was very easy to segment the NPS afterwards based on my own data. 
I am now improving my online school for teachers based on the feedback I got with Promoter Ninja.

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### "Simple tool for NPS and other customer satisfaction metrics" — 5.0/5

> **Verifizierter Rezensent** | *4. Dezember 2020* | Internet | Empfehlungsbewertung: 8.0/10
> 
> **Vorteile**: We are using promoter ninja in trial mode currently. It is a simple tool that does the job of getting NPS clarity . What I like is that it also supports other metrics. Apart from that, it is just simple to use with a clear pricing and proper modification possibilities. Multi-language was a "Must" for us, which promoter ninja also offers.
> 
> **Nachteile**: promoter ninja is a tool, not a powerful NPS software. If you are looking for something complex outside of asking for NPS via email, chat and on the website and having basic tools for analyzing, a different tool might be better.
If you want to get the job done quickly, which is the case for us, it is a very good choice.

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### "Amazing simple product. It does what it says and it's the cheapest I've found." — 5.0/5

> **Albert** | *18. August 2017* | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: The survey setup is extremely easy. 
Uploading a CSV is the most flexible way to segment my customer base.
My NPS is measured in real time as customers answer the surveys.
> 
> **Nachteile**: It would be great if it provided a web version of the survey for users that do not provide e-mail.
> 
> Real-time customer feedback and actionable insights.

## Links

- [Auf Capterra anzeigen](https://www.capterra.ch/software/166243/promoter-ninja)

## Diese Seite ist in den folgenden Sprachen verfügbar

| Sprache | URL |
| de | <https://www.capterra.com.de/software/166243/promoter-ninja> |
| de-AT | <https://www.capterra.at/software/166243/promoter-ninja> |
| de-CH | <https://www.capterra.ch/software/166243/promoter-ninja> |
| en | <https://www.capterra.com/p/238961/Promoter-Ninja/> |
| en-AE | <https://www.capterra.ae/software/166243/promoter-ninja> |
| en-AU | <https://www.capterra.com.au/software/166243/promoter-ninja> |
| en-CA | <https://www.capterra.ca/software/166243/promoter-ninja> |
| en-GB | <https://www.capterra.co.uk/software/166243/promoter-ninja> |
| en-IE | <https://www.capterra.ie/software/166243/promoter-ninja> |
| en-IL | <https://www.capterra.co.il/software/166243/promoter-ninja> |
| en-IN | <https://www.capterra.in/software/166243/promoter-ninja> |
| en-NZ | <https://www.capterra.co.nz/software/166243/promoter-ninja> |
| en-SG | <https://www.capterra.com.sg/software/166243/promoter-ninja> |
| en-ZA | <https://www.capterra.co.za/software/166243/promoter-ninja> |
| es | <https://www.capterra.es/software/166243/promoter-ninja> |
| es-AR | <https://www.capterra.com.ar/software/166243/promoter-ninja> |
| es-CL | <https://www.capterra.cl/software/166243/promoter-ninja> |
| es-CO | <https://www.capterra.co/software/166243/promoter-ninja> |
| es-CR | <https://www.capterra.co.cr/software/166243/promoter-ninja> |
| es-DO | <https://www.capterra.do/software/166243/promoter-ninja> |
| es-EC | <https://www.capterra.ec/software/166243/promoter-ninja> |
| es-MX | <https://www.capterra.mx/software/166243/promoter-ninja> |
| es-PA | <https://www.capterra.com.pa/software/166243/promoter-ninja> |
| es-PE | <https://www.capterra.pe/software/166243/promoter-ninja> |
| fr | <https://www.capterra.fr/software/166243/promoter-ninja> |
| fr-BE | <https://fr.capterra.be/software/166243/promoter-ninja> |
| fr-CA | <https://fr.capterra.ca/software/166243/promoter-ninja> |
| fr-LU | <https://www.capterra.lu/software/166243/promoter-ninja> |
| ja | <https://www.capterra.jp/software/166243/promoter-ninja> |

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