--- description: Detaillierte Informationen über Text Request zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Text Request Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [SMS Marketing Software](/directory/30842/sms-marketing/software) > [Text Request](/software/167015/text-request) # Text Request Canonical: https://www.capterra.ch/software/167015/text-request Seite: 1 / 49\ Weiter: [Nächste Seite](https://www.capterra.ch/software/167015/text-request?page=2) > Text Request ist ein Online-Business-SMS-Service. Sende und empfange SMS- und MMS-Nachrichten mit deiner aktuellen Büronummer. > > Bewertung: **4.6/5** von 1193 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Text Request? Unternehmen, die eine bessere Möglichkeit zum Austausch benötigen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 1193 Nutzerbewertungen | | Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Text Request - **Region**: Chattanooga, USA - **Gegründet**: 2014 ## Gewerblicher Kontext - **Startpreis**: $ 59.00 - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Amerikanische Jungferninseln, Kanada, Vereinigte Staaten ## Funktionen - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Automatische Antworten - Autoresponders - Berichterstattung / Analyse - Berichterstattung und Statistik - Chat / Messaging - Dashboard Software - Echtzeit-Chat - Echtzeit-Chat für Kunden - Feedback-Management - Geplanter Nachrichtenversand - Kampagnenmanagement - Kampagnenplanung - Kommunikationsmanagement - Kontaktmanagement - Kundenhistorie - Live-Chat - Massen-SMS - Mehrsprachig - Mitarbeiter-Datenbank - Mobile Coupons - Mobiler Zugriff - Multi-Channel-Kommunikation - Nachrichten-Personalisierung - Nutzerbewertungs-Notifikation - Personalisierung - Proaktiver Chat - Reaktions-Management - Third-Party Integrations - Transkripte / Chatverlauf - Verfolgung von Interaktionen - Vorlagen-Management - Zwei-Wege-Messaging - Überprüfung bewerten ## Integrationen (9 insgesamt) - Clio - FranConnect - HubSpot CRM - Pipedrive - Shift4Shop - Square Point of Sale - Square for Retail - SugarCRM - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [SMS Marketing Software](https://www.capterra.ch/directory/30842/sms-marketing/software) ## Ähnliche Kategorien - [SMS Marketing Software](https://www.capterra.ch/directory/30842/sms-marketing/software) - [Interne Kommunikation Tools](https://www.capterra.ch/directory/31014/internal-communications/software) - [Review Management Software](https://www.capterra.ch/directory/31024/review-management/software) - [CCM-Software](https://www.capterra.ch/directory/31002/customer-communications-management/software) - [Kundenengagement Software](https://www.capterra.ch/directory/30906/customer-engagement/software) ## Alternativen 1. [WhatsApp](https://www.capterra.ch/software/180345/whatsapp) — 4.7/5 (16297 reviews) 2. [Viber](https://www.capterra.ch/software/180348/viber) — 4.4/5 (4058 reviews) 3. [Telegram](https://www.capterra.ch/software/180347/telegram) — 4.7/5 (6406 reviews) 4. [Bitrix24](https://www.capterra.ch/software/113540/bitrix24) — 4.2/5 (984 reviews) 5. [Thryv](https://www.capterra.ch/software/156926/thryv) — 4.2/5 (505 reviews) ## Nutzerbewertungen ### "A great SMS solution for Businesses to serve their customers and community" — 5.0/5 > **Brian Del Terzo** | *20. Juni 2024* | E-Learning | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The HubSpot Integration is \#1 and the chrome extension has actually proven to set this solution above the competition. It was important for us to be able to communicate with our customers in a personal way and TextRequest was the only solution we found that integrated with HubSpot in a way that promoted live and natural sms engagement. > > **Nachteile**: I was initially concerned about the use of a chrome extension but that has turned out to be a positive and important aspect of what makes TextRequest the best solution for me and my team. > > The solution, servicer, and support has exceeded my expectations. ----- ### "Nice platform to use." — 4.0/5 > **Mellissa** | *10. Dezember 2024* | E-Learning | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: The ability to schedule messages makes sending messages easier and more convenient. I additionally like the platform's layout; it is pleasing to the eye and makes locating contacts very straightforward. > > **Nachteile**: I'm not too fond of the resolved feature, ideally, it helps you to keep an eye on conversations that may need to be handled at a later time, but the fact that you have to select resolved after every reply can be cumbersome. I am also not a fan of the incoming message notification chime ( it does sound off until you open the platform, which is a good thing), it does not always sound and there have been many occasions that I missed or was too late responding to messages because I received no notification. > > Overall, it is a nice platform that is easy to use and provides an uncomplicated way to communicate with others. ----- ### "An alright alternative" — 2.0/5 > **Jacob** | *12. Dezember 2024* | E-Learning | Empfehlungsbewertung: 4.0/10 > > **Vorteile**: It worked when our normal system did not > > **Nachteile**: Notifications do not always send alerts, it is not possible to import multiple contacts and the keyboard controls are not intuitive. > > Experience with TextRequest overall was "mid", there were many glaring UI issues, on top of what was already mentioned. I normally tell students to text me when they need help, but with TextRequests notification issues, I have had to resort to having them call me, which makes juggling multiple conversations very difficult. ----- ### "It's okay, with exceptions." — 4.0/5 > **Tim** | *3. Dezember 2024* | Hochschulbildung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: It's easy to use, but the Contacts List function doesn't work. I also need to be able to import a list of contacts and that seems to be a missing function. > > **Nachteile**: The contacts link doesn't work, so you have to send a message to someone to be able to add them to your contacts list. The training shows how to use it, but the link doesn't work. > > It's pretty easy except for the Contact List not being functional. I need to be able to import a list of contacts. ----- ### "Great Tool for Small Business" — 5.0/5 > **Jessica** | *8. Oktober 2024* | Einzelhandel | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It was very easy to transfer our contact information over from our previous software. > > **Nachteile**: The limitation when it comes to video and picture messages. > > We use it several times per day, every day\! It is user friendly and has saved us time and money\! ----- Seite: 1 / 49\ Weiter: [Nächste Seite](https://www.capterra.ch/software/167015/text-request?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/167015/text-request) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten