--- description: Detaillierte Informationen über Pointel Configuration Management Solution zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pointel Configuration Management Solution Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Change-Management-Software](/directory/30958/change-management/software) > [Pointel Configuration Management Solution](/software/167151/configuration-management-solution) # Pointel Configuration Management Solution Canonical: https://www.capterra.ch/software/167151/configuration-management-solution > Mit der Konfigurationsmanagementlösung kannst du Änderungen an der Genesys-Konfigurationsumgebung optimieren, verwalten, schnell nachverfolgen und verarbeiten. > > Bewertung: **5.0/5** von 5 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Pointel Configuration Management Solution? Kontaktcenter, Callcenter ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **5.0/5** | 5 Nutzerbewertungen | | Bedienkomfort | 4.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 5.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 5.0/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.8/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 100% | (10/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Pointel - **Gegründet**: 18 ## Gewerblicher Kontext - **Preismodell**: (Gratis Testen) - **Zielgruppe**: 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Deutschland, Kanada, Schweiz, Südafrika, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Audit Trail - Datenvisualisierung - Konfigurationsmanagement - Leistungsüberwachung - Veränderungsmanagement - Änderungsverfolgung ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Telefon-Support - 24/7 Live-Support ## Category - [Change-Management-Software](https://www.capterra.ch/directory/30958/change-management/software) ## Ähnliche Kategorien - [Change-Management-Software](https://www.capterra.ch/directory/30958/change-management/software) - [Configuration Management Database (CMDB)](https://www.capterra.ch/directory/30959/cmdb/software) - [Kontaktcenter-Software](https://www.capterra.ch/directory/32035/contact-center/software) - [Configuration Management Tools](https://www.capterra.ch/directory/32355/configuration-tools/software) ## Alternativen 1. [Cloudaware](https://www.capterra.ch/software/159195/cloudaware) — 4.5/5 (2 reviews) 2. [ServiceNow](https://www.capterra.ch/software/152871/servicenow) — 4.5/5 (344 reviews) 3. [Device42](https://www.capterra.ch/software/144214/device42) — 4.8/5 (59 reviews) 4. [OpenText Universal Discovery and CMDB](https://www.capterra.ch/software/174872/ucmdb-cm) — 2.0/5 (2 reviews) 5. [Versio.io](https://www.capterra.ch/software/198825/versio-io-cmdb) — 4.5/5 (2 reviews) ## Nutzerbewertungen ### "CMS is awesome" — 5.0/5 > **Kendra** | *30. März 2018* | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I think CMS is great, the online configuration tools it offers are both practical and useful for everyone, I think it is one of the best companies in this field, since it has so much variety of content and is so useful and simple for customers, a wonder\!.. > > **Nachteile**: I really do not have any complaints just good words about it, excellent quality\! CMS does not disappoint me at all, it has no complexity and even someone completely oblivious to the subject, can use their services and understand everything without any problem and this is something that stands out, very useful for people who do not have much information about it \! ----- ### "The perfect tool to improve the treatment of my clients." — 5.0/5 > **Jeniriana** | *22. März 2018* | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Pointel allows me to have direct contact with my clients, creating a set of solutions oriented to each specific client. It also helps to minimize administrative expenses by offering profitable options that adapt to the level of my company. In a few words, it has developed a process to address the needs of my company and our clients. > > **Nachteile**: This software is really useful because there is nothing more important than our clients, that's why I recommend it, because it is perfect to serve them with quality. ----- ### "cms review" — 5.0/5 > **Verifizierter Rezensent** | *25. November 2018* | Versicherung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: the way it intergrates customer information > > **Nachteile**: having to reenter some customer information > > my overall experience is good I work with this system every day so im pretty use to it ----- ### "Amazing program" — 5.0/5 > **Jose** | *15. März 2018* | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I was looking for a program that would help me with the management of my web pages and finally I found it. CMS is a program that does not require you to have experience because it is really simple to use, so much so that it allows visitors to my pages to make changes. It is so effective that it shows me every little change that is on my website and also shows me who did it, it helps a lot to maintain order. The CMS has significantly reduced my working day since it is responsible for tasks such as promotion and keeping my page updated. I recommend this program because it helps to know who specifically made a change in the page and also can configure any error that exists. It is a quality product that helps development. > > **Nachteile**: I have no complaints about the site, everything has seemed excellent to me so far, I will continue to use the service for a long time. ----- ### "Love to work with this company" — 5.0/5 > **Brenda** | *1. April 2018* | Essen & Trinken | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Love to work with this company. Excellent service and great quality, without thinking again. I recommend it a lot, it's amazing how the difference is noticed with the great treatment it gives to its customers and the service it offers. > > **Nachteile**: I really do not have any complaints about CMS. I'm very happy with the services offered, great job... ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/167151/configuration-management-solution) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Strukturierte Daten