von SurveySparrow4.7 / 5 29 Bewertungen
Wer nutzt diese Software?
Die Anwendung hilft Unternehmen jeder Größe, bessere Entscheidungen zu treffen.
Durchschnittliche Bewertung29 Bewertungen
- Gesamt 4.7 / 5
- Benutzerfreundlichkeit 4.8 / 5
- Kundenservice 4.9 / 5
- Funktionen 4.5 / 5
- Preis-Leistungs-Verhältnis 4.7 / 5
- Kostenlose Version Ja
- Kostenlose Testversion Ja, Kostenlose Testversion
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
24/7 (Live Vertreter)
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2017
Mit SurveySparrow kannst du Umfragen in Unterhaltungen umwandeln. Mit einer Konversationsoberfläche ermöglicht SurveySparrow Benutzern das Erstellen und kollaborative Bereitstellen von hochinteressanten Umfragen für Mobilgeräte, die eine Chat-ähnliche Erfahrung bieten. Mit SurveySparrows Recurring Surveys kannst du in regelmäßigen Abständen Umfragen senden, um die Kunden- oder Angestelltenzufriedenheit zu messen. Mit den einfachen Freigabeoptionen kannst du mit SurveySparrow deine Umfragen über Web, Mobilgeräte, soziale Medien und E-Mail bereitstellen, um auf einfache Weise Rückmeldungen von deiner Zielgruppe zu erhalten.
- Befragung / Umfragemanagement
- Prädiktive Analytik
- Berichterstattung über Anrufe
- Überwachung der Beschwerden
- Statistische Analyse
- Benutzerdefinierte Umfrage-URLs
- E-Mail Marketing
- Mobile Umfrage
- Unterstützt Audio / Bilder / Video
Die hilfreichsten Reviews für SurveySparrow
Bewertet am 17.8.2018
Make surveys delicious again. For both sides, enquirer and queried!
- Acquiring feedback and other information from customers in an easy, clean and fashioned way
- Survey Sparrow saved us time and money because it is beautiful out of the box with minimal design options
- Beautifully designed front and back end. Very easy to set up a survey, send it via email by their service, create different weblinks for one survey, post it within the dashboard to your desired social media channel or embed it on your website.
- Two options to embed it on your website: Inline or as a gorgeous chat widget (automatically or triggered by user)
- Change default language & string translation to make it fit your way to speak to your customers perfectly (Unfortunately only on account level and not survey level)
- The team behind Survey Sparrow is very open to user feedback and replies fast to queries, issues and recommendations
- They develop the software constantly. Every month you receive an email with the newest improvements
- The chat theme doesn't support multiple rows. If a person writes a longer answer to a question, only the part which fills the row is visible to him.
- You cannot change the branding for each survey. If you like to use the chat theme for some surveys and the form theme for other questions, the color and image choice may fit for one of them really well, but for the other not.
- Webhooks are only available for the enterprise plan for bugs a month. Other services like Typeform provide Webhooks even at the free plan.
- They don't save your login beyond your browser session. Every time I have to log in again.
Bewertet am 23.8.2018
Kommentare: We are using SurveySparrow since last 8 months and its good tool for small survey which we conduct internally but it can't be used for larger survey with branching and piping. UI is very user friendly and chat support is prompt. If they can remove the bugs then its great tool. They have Individual as well business type accounts. They should reduce their pricing to be in competitive market.
Vorteile: They have awesome login page . Home page is awesome with best color used. Home page is build on word-press. We have to fill very less details for signup. Their chat services is awesome, their reply is prompt. Premium Plan is Free for 14 Days. They are cheap as compared to SurveyMonkey and other survey tools.
Nachteile: They have less distribution feature. We can't analyze report properly as their are few bugs in tool. Free trail has 100 Responses Per month with only 10 question per survey, which is very less to evaluate a product. Other feature like custom logo, scoring, reminder, branding etc are paid which doesn't work properly.
Bewertet am 7.3.2019
A new way to survey!
Kommentare: This is a great survey tool. Comprable in price to survey monkey but does a lot more. The wave of the future is texting, online customer service, etc...and this kind of survey does that. I love it!
Vorteile: I love the conversational way to ask questions. People taking the survey will feel more at home, more comfortable giving answers. I also love the set-up for each question. It's easy and self explanatory. We've been using Survey Monkey for years and this is a nice change.
Nachteile: I would love it if we can use the surveys on different platforms. Not just on our website, but on facebook messenger? That would be awesome! Also, the whole having to resign in every time you go to the site is a little annoying. It's certainly not a dealbreaker, but I would appreciate being remembered.
Bewertet am 9.8.2019
My Review on SurveySparrow
Kommentare: Surveysparrow has really helped my organisation to know the hearts of our clients and also helped in facing the right direction of customer service.
Vorteile: I so much like the embedded survey because it allows me to embed the survey directly into my company's website
Nachteile: Well, I am satisfied with the current features that are presently in surveysparrow
Bewertet am 30.5.2018
Natural, fantastic and Very simple tool to Setup survey.
Kommentare: Taking Surveys becomes very easy, lot of time is saved and money is saved. Mainly our relationship with the users and client is increased.
Vorteile: Available in Very cheap rate when compared to other survey tools. The customer support team is awesome. It has different approach of creating a survey setup. Its setup mainly concentrates on Interacting directly with the user.
Nachteile: I Feel that features are limited here. I suggest there should be some more features to use by the users.