--- description: Detaillierte Informationen über OpsGenie zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OpsGenie Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Team-Kommunikation Software](/directory/31033/team-communication/software) > [OpsGenie](/software/170236/opsgenie) # OpsGenie Canonical: https://www.capterra.ch/software/170236/opsgenie Seite: 1 / 8\ Weiter: [Nächste Seite](https://www.capterra.ch/software/170236/opsgenie?page=2) > OpsGenie ist eine Benachrichtigungs- und Bereitschaftsmanagement-Lösung für Entwickler- und Betreiberteams, um die richtigen Leute zur richtigen Zeit zu benachrichtigen. > > Bewertung: **4.6/5** von 156 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet OpsGenie? Kleine, mittelgroße und Großunternehmen ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 156 Nutzerbewertungen | | Bedienkomfort | 4.3/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Atlassian - **Region**: San Francisco, USA - **Gegründet**: 2013 ## Gewerblicher Kontext - **Startpreis**: $ 11.55 - **Preismodell**: (Kostenlose Version verfügbar) (Gratis Testen) - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Belgien, Brasilien, Deutschland, Dänemark, Finnland, Frankreich, Indien, Irland, Island, Italien, Japan, Kanada, Luxemburg, Neuseeland, Niederlande, Norwegen, Schweden, Schweiz, Spanien und 3 weitere ## Funktionen - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Alerts/Escalation - Audit Trail - Berichterstattung / Analyse - Corrective and Preventive Action (CAPA) - Dashboard Software - Ereignisprotokolle - Erinnerungen - Kalenderverwaltung - Kommunikationsmanagement - Mobiler Zugriff - Multi-Channel-Kommunikation - On-Call-Pläne - Priorisierung - Real-Time Monitoring - Real-Time Notifications - Server-Überwachung - Service Level Agreement (SLA) Management - Statusverfolgung - Störfallmanagement - Szenarioplanung - Terminplanung - Uptime-Berichterstattung - Ursachenanalyse - Videokonferenzen - Vorfall-Berichterstattung - Vorlagen - Werkzeuge zur Zusammenarbeit - Überprüfung von Vorfällen - Überwachung ## Integrationen (95 insgesamt) - Airbrake - AlertSite Website Performance - Amazon CloudWatch - Amazon EC2 - Amazon RDS - Amazon SES - Apica - AppDynamics - AppOptics - AppSignal - Atatus - Auvik - Bamboo - BigPanda - Bitbucket ... und 80 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Team-Kommunikation Software](https://www.capterra.ch/directory/31033/team-communication/software) ## Ähnliche Kategorien - [Team-Kommunikation Software](https://www.capterra.ch/directory/31033/team-communication/software) - [DevOps Tools](https://www.capterra.ch/directory/31120/devops/software) - [Website-Monitoring Tools](https://www.capterra.ch/directory/10021/website-monitoring/software) - [Log Management Software](https://www.capterra.ch/directory/30856/log-management/software) - [IT-Management-Software](https://www.capterra.ch/directory/10001/it-management/software) ## Alternativen 1. [Site24x7](https://www.capterra.ch/software/168192/site24x7) — 4.7/5 (382 reviews) 2. [N-central](https://www.capterra.ch/software/13803/n-central) — 4.2/5 (253 reviews) 3. [Remote Monitoring and Management](https://www.capterra.ch/software/144309/atera) — 4.5/5 (461 reviews) 4. [NinjaOne](https://www.capterra.ch/software/165889/ninjaone) — 4.7/5 (298 reviews) 5. [ManageEngine OpManager](https://www.capterra.ch/software/168854/manageengine-opmanager) — 4.6/5 (343 reviews) ## Nutzerbewertungen ### "A centralized monitoring system" — 4.0/5 > **Ajaz** | *21. September 2026* | Paket- & Frachtlieferung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: OpsGenie is an advanced incident alerting and management platform . It helps in creating a centralized platform for incident management , which can result in efficient and fast issue resolving. It can be easily integrated with other Atlassian tools like Jira , which helps in easy ticket assignment. > > **Nachteile**: The platform is relatively simple and easy to understand , but the setup and configuration for new users can be challenging. Unnecessary alerts can cause problem , if rules are not set properly. > > My experience is overall positive as the centralized monitoring and management result in swift escalations and solving. ----- ### "Is good for alerts ntofications" — 4.0/5 > **Tamer** | *30. April 2025* | Einzelhandel | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: The service was straightforward: send a notification when an alert goes off, and it is easy to create layers of escalation > > **Nachteile**: Reporting was a nightmare, as the list of users and groups wasn't available, and creating incidents was complicated. > > My experience in two companies, OpsGenie is good, but they can improve to be more than just alerting, to be used for incident managment. ----- ### "OpsGenie... basic" — 2.0/5 > **Verifizierter Rezensent** | *3. August 2025* | Informationsdienst | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: I didn't like too much about OpsGenie other than it was easy to integrate with other Atlassian products. > > **Nachteile**: It was very simplistic and basic compared to PagerDuty, I hope the price reflected that. I would prefer PD over OpsGenie. > > I was on a team which transitioned PagerDuty to OpsGenie and then a few months later back to PagerDuty. ----- ### "Great for Eliminating Alert Fatigue in Data Infrastructure" — 4.0/5 > **Suman** | *1. Juli 2026* | Informationstechnologie & -dienste | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Highly dependable to handle on call rotation among international teams. For instance, we can route very critical database and ETL pipeline failure alerts directly to our engineers' phones, thus cutting our time-to-resolution by a large fraction and helping prevent data corruption downstream. > > **Nachteile**: Some of the advanced routing rules settings interface can be a bit clunky. In addition, given that Atlassian is aggressively promoting standalone versions of OpsGenie's capabilities to Jira Service Management (JSM), it would seem as if the standalone app is receiving few new updates these days. > > An awesome instrument for teams responsible for high availability data infrastructure. It managed to curb alert fatigue – but new users should investigate how it can support JSM – where the ecosystem is headed. ----- ### "OpsGenie - great Incident management utility." — 5.0/5 > **Serhii** | *22. Dezember 2021* | Informationstechnologie & -dienste | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Easy to use, friendly interface, great smartphone application available for Android and IOS, no delays when it comes to Incident management. Not really expensive compare to similar products, overall performance is very decent. > > **Nachteile**: No dark mode theme for Web or Smartphone versions, some things could be changed and misplaced differently in the interface for more convenient performance. > > Compare to PagerDuty the product is really similar, works the same way, similar APIs and integration options. The interface is simple, user-friendly. Smartphone application works amazingly for ticketing system with sound notifications, SLA set up, and viewing during work is really convenient. Great product in general. ----- Seite: 1 / 8\ Weiter: [Nächste Seite](https://www.capterra.ch/software/170236/opsgenie?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/170236/opsgenie) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Strukturierte Daten