--- description: Detaillierte Informationen über IT Glue zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: IT Glue Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Managed Services Provider Software (MSP) ](/directory/30921/msp/software) > [IT Glue](/software/170401/itglue) # IT Glue Canonical: https://www.capterra.ch/software/170401/itglue Seite: 1 / 15\ Weiter: [Nächste Seite](https://www.capterra.ch/software/170401/itglue?page=2) > IT Glue ist eine preisgekrönte Dokumentationsplattform, die IT-Anbietern hilft, den Zeitaufwand bei der Suche nach Informationen drastisch zu reduzieren. > > Bewertung: **4.6/5** von 339 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet IT Glue? IT Glue wurde für IT-Experten entwickelt. Das Unternehmen konzentriert sich auf den Markt für Managed-Services-Anbieter (MSP). ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 339 Nutzerbewertungen | | Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.4/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.4/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Kaseya - **Region**: Miami, USA - **Gegründet**: 2004 ## Gewerblicher Kontext - **Startpreis**: $ 29.00 - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Belgien, Deutschland, Dänemark, Estland, Finnland, Frankreich, Irland, Israel, Kanada, Malaysia, Neuseeland, Niederlande, Norwegen, Schweden, Schweiz, Singapur, Sonderverwaltungsregion Hongkong, Sonderverwaltungsregion Macau, Südafrika und 5 weitere ## Funktionen - Alarmfunktion / Benachrichtigungen - Backup und Recovery - Benutzer-Management - Berechtigungsnachweis-Management - Berichterstattung / Analyse - Berichterstattung und Statistik - Beziehungs-Mapping - Catalog Management - Compliance Management - Compliance-Verfolgung - Dashboard Software - Document Capture - Dokumentation - Dokumentenspeicher - Drag-and-Drop - Einmalige Anmeldung - Einstellungen (Personalbeschaffung) - Etikettierung - Filesharing - IT-Asset-Management - IT-Betriebsmittelverwaltung - IT-Reporting - Inventarverwaltung - Konfigurationsmanagement - Kontrolle des Genehmigungsprozesses - Kundenspezifisches Branding - Leistungskennzahlen - Lieferanten-Management - Problemmanagement - Real-Time Notifications - Remote-Monitoring und -Management - Richtlinien Managemen- - Self-Service Portal - Suchen / filtern - Supportticket-Management - Textbearbeitung - Third-Party Integrations - Verfolgen von Vermögensanlagen - Versionskontrolle - Vertrags-/Lizenz-Management - Volltextsuche - Vorlagen - Werkzeuge zur Zusammenarbeit - Wirtschaftsprüfung-Management - Wissensbasis-Management - Wissensmanagement - Workflow Automation - Workflow-Management - Zugriffskontrollen / Berechtigungen - Änderungsverfolgung ... und 4 weitere Funktionen ## Integrationen (61 insgesamt) - Addigy - Atera - Autotask PSA - Auvik - BVoIP - Backupify - Barracuda RMM - BrightGauge - BullPhish ID - Cisco Meraki - CloudRadial - ComplianceManager - ConnectWise Automate - ConnectWise Cybersecurity Management - ConnectWise PSA ... und 46 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - Wissensdatenbank - Telefon-Support - Chat ## Category - [Managed Services Provider Software (MSP) ](https://www.capterra.ch/directory/30921/msp/software) ## Ähnliche Kategorien - [Managed Services Provider Software (MSP) ](https://www.capterra.ch/directory/30921/msp/software) - [Passwort Manager](https://www.capterra.ch/directory/30923/password-management/software) - [Vendor Management Systeme](https://www.capterra.ch/directory/10024/vendor-management/software) - [DAM Systeme](https://www.capterra.ch/directory/30203/digital-asset-management/software) - [IT Asset Management Software](https://www.capterra.ch/directory/30077/it-asset-management/software) ## Alternativen 1. [NinjaOne](https://www.capterra.ch/software/165889/ninjaone) — 4.7/5 (293 reviews) 2. [Atera](https://www.capterra.ch/software/144309/atera) — 4.5/5 (449 reviews) 3. [Freshservice](https://www.capterra.ch/software/132997/freshservice) — 4.5/5 (732 reviews) 4. [N-central](https://www.capterra.ch/software/13803/n-central) — 4.2/5 (253 reviews) 5. [N-sight RMM](https://www.capterra.ch/software/163344/n-sight) — 4.3/5 (200 reviews) ## Nutzerbewertungen ### "Useful for Teams Trying to Track Their Tech" — 4.0/5 > **Larry** | *2. Juni 2025* | Non-Profit-Organisation Management | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: The search tool is so fast\! It makes look ups a breeze\! Entries are well-organized and have lots of options for capturing information. I like how you can save information and re-use it on later entries. (like brand and model, for example) I like how you can see activity in the app, and see what data has been added and by whom. > > **Nachteile**: It has lots of options for capturing and sharing information. All those choices and options are almost overwhelming and can make getting started a challenge. > > Overall, we use IT Glue for tracking our assets. It's pretty easy to open and perform a search. It is nice to have not just hardware, but certificates and domain information, as well. ----- ### "Esteban is an outstanding team member\!" — 5.0/5 > **Vicki** | *26. Mai 2026* | Unterhaltung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Ease of use with included templates and the remarkable support. I cannot say enough about the help Esteban gave our team. > > **Nachteile**: Unable to roll out for entire organization because of lack of secure hierarchy. We wanted to be able to roll ITGlue out for several of our departments but we did not know that Administration could not be separated. We have overcome this opportunity by using ITGlue for only one department and changing the URL to help with this. When we launch a second department, we will use a separate implementation of ITGlue and URL. > > Our overall experience with ITGlue was outstanding. Esteban worked with us every minute we accessed ITGlue and he helped us ramp us quickly. ----- ### "Great product that's a bit too expensive" — 3.0/5 > **Drew** | *21. März 2025* | Informationstechnologie & -dienste | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: It has a lot of options for all the IT documenting you could desire. > > **Nachteile**: It is expensive. Many parts of it are needlessly convoluted. The integrations with other Kaseya products is lacklustre. ----- ### "IT Glue: Your go to platform for password security and management." — 5.0/5 > **Jorge** | *26. Mai 2026* | Computer- & Netzwerksicherheit | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: IT Glue provides an excellent centralized documentation platform for IT teams and MSPs. Its password management and sharing features are especially valuable, offering secure credential storage with host-proof encryption and controlled access across teams and clients. The platform improves collaboration by giving technicians fast access to standardized documentation, SOPs, configurations, and client information in one place. IT Glue also performs very well in day-to-day operations. Navigation, searches, and document access are generally fast and responsive, helping technicians work more efficiently and reduce troubleshooting time. The relationship mapping between assets, passwords, and documents further streamlines workflows and client support. Another standout feature is the customer support. Their support team is responsive, fast, consistent, and highly knowledgeable when resolving issues or providing guidance. > > **Nachteile**: One drawback of IT Glue is that the platform can feel somewhat overwhelming at first, especially for new users or smaller IT teams. The large number of features and customization options creates a learning curve, and properly organizing documentation requires time and planning to fully maximize the platform’s potential. > > Overall, my experience with IT Glue has been very positive. It has significantly improved organization, collaboration, and efficiency within IT operations by centralizing critical documentation and password management. The platform is especially valuable for MSP environments where fast access to accurate client information is essential. IT Glue delivers strong value for money and is a reliable solution for IT documentation, password management, and operational efficiency. ----- ### "1 easy place to manage all password and docs" — 4.0/5 > **Carl** | *26. Mai 2026* | Verbraucherdienste | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: A single place to have all passwords and easy management of who as access to it at what time. Easy 2fa management > > **Nachteile**: Very long onboarding and transfer from our old environment. Also not clear on what box are needed for each filed and their interaction with other field . > > Since we use it glue we do not have to search or ask team mate for password find who as the 2fa text message. ----- Seite: 1 / 15\ Weiter: [Nächste Seite](https://www.capterra.ch/software/170401/itglue?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/170401/itglue) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten