Preferred Patron Loyalty

Preferred Patron Loyalty


Wer nutzt diese Software?

Small, medium and large businesses across diverse industries throughout the US, Canada and England. Perfect for independent merchants, chain stores, communities and franchises. B2C and B2B


Durchschnittliche Bewertung

68 Bewertungen
  • 5 / 5
    Gesamt
  • 5 / 5
    Bedienkomfort
  • 5 / 5
    Kundenservice
  • 5 / 5
    Funktionen
  • 5 / 5
    Preis-Leistungs-Verhältnis

Produktdetails

  • Startpreis
    $69/Monat
  • Preisinformationen
    Starting at $69/mo
  • Kostenlose Version
    Nein
  • Kostenlose Testversion
    Nein
  • Einsatz
    Cloud, SaaS, Web
    Installiert - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung
    24/7 (Live Vertreter)
    Geschäftszeiten
    Online

Angaben zum Hersteller

  • Preferred Market Solutions
  • https://www.preferredpatron.com/
  • Gegründet 2004

Über diese Software

Run your own branded loyalty program! You get an advanced rewards program with incentive campaigns and built-In multi-channel communication with autopilot operation. Recognize customers for purchases and/or visits, increase customer retention and foster growth. This is NOT a community program; you own ALL your data! Web, Tablet, Mobile and PC interfaces available.


Preferred Patron Loyalty Funktionen

Der Softwareanbieter hat diese Information nicht vervollständigt.

  • Fall-Management
  • Feedback-Management
  • Formularverwaltung
  • Klassifikation der Beschwerden
  • Korrekturmaßnahmen (CAPA)
  • Kundenreklamations-Tracking
  • Problem-Nachverfolgung
  • Qualitätssicherungs-Management
  • Routing
  • Self-Service Portal
  • Social Media-Überwachung
  • Umfrage-Management
  • Aktionsmanagement
  • Analytik
  • Dashboard
  • Empfindungsanalyse
  • Feedback-Management
  • Kundensegmentierung
  • Sammlung mehrere Kanäle
  • Textanalyse
  • Trend-Analysen
  • Umfrage-Management
  • Wissensmanagement
  • Aufgabenmanagement
  • Calendar/Reminder System
  • Dokumentenspeicher
  • E-Mail Marketing
  • Gebietsmanagement
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobiler Zugriff
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration

Der Softwareanbieter hat diese Information nicht vervollständigt.

  • Content-Management
  • Diskussionen / Foren
  • Gruppenmanagement
  • Ideenfindung / Crowdsourcing
  • Inhalt-Moderation
  • Mitgliederverzeichnis
  • Mitgliedschaft-Management
  • Social-Media-Management
  • Veranstaltungsmanagement
  • Website-Management
  • Kampagnenmanagement
  • Kategorisierung / Gruppierung
  • Konversion-Tracking
  • Marken-Management
  • Redaktionskalender
  • SEO-Management
  • Social-Media-Management
  • Terminplanung veröffentlichen
  • Vertriebsmanagement
  • Veröffentlichungen in mehreren Kanälen
  • Video-Management
  • Zielgruppen-Targeting
  • Batch-Daten Kommunikation
  • Content-Management
  • Druck-Management
  • E-Mail-Verteilung
  • Multi-Channel Kommunikation
  • On-Demand Kommunikation
  • Personalisierung
  • Video-Inhalte
  • Vorlagen-Management
  • interaktive Inhalte
  • Einstellungen (Personalbeschaffung)
  • Ertragsmanagement
  • Gesundheitswerte
  • Gewinn- / Verlust-Analyse
  • Kommunikationsmanagement
  • Konto-Benachrichtigungen
  • Kontoverwaltung
  • Kunden-Lebenszyklus-Management
  • Kundenbindung
  • Nutzung-Nachverfolgung / -Analytik

Der Softwareanbieter hat diese Information nicht vervollständigt.

Der Softwareanbieter hat diese Information nicht vervollständigt.

  • Abwanderungsraten-Management
  • Analytik
  • Community-Management
  • Feedback-Sammlung
  • Gamifikation
  • Inhalt-Syndizierung
  • Kommunikationsmanagement
  • Live-Chat
  • Video-Inhalte
  • 360-Grad-Feedback
  • Analytik
  • Berichterstattung über Anrufe
  • Feedback-Sammlung
  • Umfrage-Management
  • Überwachung der Beschwerden

Der Softwareanbieter hat diese Information nicht vervollständigt.

  • Bonus-Verteilung
  • Nachverfolgung von Referenz-Benutzung
  • Nominations-Nachverfolgung
  • Programm-Hinweise
  • Suche
  • Analytik
  • Automatisiertes Veröffentlichen
  • Content-Management
  • Filtern nach Schlüsselwort
  • Kontaktmanagement
  • Konversion-Tracking
  • Kunden-Zielgruppenansprache
  • Post-Planung
  • Verwaltung mehrerer Konten

Der Softwareanbieter hat diese Information nicht vervollständigt.


Preferred Patron Loyalty Most Helpful Reviews

I've been a client of Preferred Patron for a few years now, I have always had a positive experience.

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5/5
Gesamt
5 / 5
Bedienkomfort
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: We are very happy with all of the features that Preferred Patron offers, they are up to date with current trends in marketing solutions, they offer excellent help and suggestions and work with you one on one if you should need it.
Preferred Patron allows for us to offer discounts of services and product to those who are supporting our business and weed out those who just want the "cheapest" price at the time.
Preferred Patron also allows us to reward people with additional and unique services that they might not otherwise try.
The automation aspect is particularly useful allowing me to focus my attention elsewhere.
Our clientele routinely receive their automated email and call the office to schedule, at least 65% end up with an additional product or service with little or no additional direct effort on our part!
My employees that utilize the system every day find that it is very quick and easy when assisting our clientele, they are also able to easily converse with them to set up goals to reach their next reward.
Most common things that we utilize include: Rewards Program (obviously), referral program, reminders, raffles and surveys. The text messaging is also very helpful and used very frequently.
Preferred Patron had really made a positive difference in my business and I couldn't imagine having to do with out it.

Nachteile: I can't really think of any cons to speak of... if I have to say something it would be keeping up with all of the new innovative features that get added.

An amazing product, excellent customer service, prompt support; you'll be a loyal customer for life!

  Translate with Google
5/5
Gesamt
5 / 5
Bedienkomfort
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Kommentare: Increased visibility thanks to the customized rewards cards, ease of use vs our previous rewards system, and a convenient solution for storing customer info and contacting them on special occasions or about promotions.

Vorteile: Preferred Patron is so unbelievably user friendly! Our initial implementation of the program was quick and easy, and we loved how we were able to really customize it for our needs. We've been using the program in our high volume, fast paced orthodontic office for over 7 years, and haven't once considered changing. Our patients enjoy being able to log into the online portal hosted on our website to check their point balance and available rewards, and we love that the portal helps drive traffic to our site. Preferred Patron takes customer service to another level; I've literally never had a question or issue that wasn't resolved same day, typically within minutes. Brett's been outstanding in every single interaction, and his nearly immediate help and support really makes us feel like we're their only customer.

Nachteile: We've had nothing but excellent experiences in interacting with Preferred Patron and have recommended them countless times. I'm honestly trying to think of a single con and it's just not possible!

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