--- description: Detaillierte Informationen über Health Cloud zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Health Cloud Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [CRM Software für das Gesundheitswesen](/directory/30976/healthcare-crm/software) > [Health Cloud](/software/172299/health-cloud) # Health Cloud Canonical: https://www.capterra.ch/software/172299/health-cloud Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.capterra.ch/software/172299/health-cloud?page=2) > Mit Salesforce Health Cloud kannst du Patienten- und Mitgliederbeziehungen zu neuen Höhen führen. > > Bewertung: **4.4/5** von 70 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Health Cloud? Gesundheits- und Life-Science-Unternehmen jeder Größe und Art, die die Produktivität der Mitarbeiter steigern, im gesamten Ökosystem zusammenarbeiten sowie Patienten und Mitglieder einbinden möchten. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 70 Nutzerbewertungen | | Bedienkomfort | 4.2/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.1/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.0/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Salesforce - **Region**: San Francisco, USA - **Gegründet**: 2003 ## Gewerblicher Kontext - **Startpreis**: $ 350.00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten ## Funktionen - 21 CFR Part 11-Compliance - Abrechnung & Rechnungsstellung - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Arzt-Management - Aufgabenmanagement - Auftragsmanagement - Behandlungsplanung - Bestandsverfolgung - Confirmations/Reminders - Daten-Import / -Export - Datensicherheit - Dokumentenmanagement - EMR / EHR - Einkauf & Empfang - Elektronische Datenerfassung - Elektronische Unterschrift - Erinnerungen - Fall-Management - Finanzmanagement - Formularverwaltung - Für medizinische Zwecke - Inventarverwaltung - Kontaktmanagement - Leadmanagement - Medizinische Abrechnung - Mehrere Standorte - Mobiler Zugriff - Patientenakten-Aufzeichnungen - Patienteninteraktion - Patientenkommunikation - Patientenmanagement - Patientenportal - Patientenweiterbildung - Patientenwerbung - Patientenüberwachung - Pflegeplan-Management - Pipeline-Management - Produktkennzeichnung - Provisionsmanagement - Rechnungsmanagement - Reklamationsabwicklung - Richtlinien Managemen- - SMS-Nachrichtenversand - Terminplanung - Terminplanung - Terminverwaltung - Verwalten von Fälligkeiten - Verwaltung von Versicherungspolicen - Workflow-Management ... und 30 weitere Funktionen ## Integrationen (1 insgesamt) - Tableau ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [CRM Software für das Gesundheitswesen](https://www.capterra.ch/directory/30976/healthcare-crm/software) ## Ähnliche Kategorien - [CRM Software für das Gesundheitswesen](https://www.capterra.ch/directory/30976/healthcare-crm/software) - [Patientenmanagement Software](https://www.capterra.ch/directory/30780/patient-management/software) - [Patientenbindung Software](https://www.capterra.ch/directory/31085/patient-engagement/software) - [AI Agents for Customer Support](https://www.capterra.ch/directory/34696/ai-agents-for-customer-support/software) - [Chatbot-Software](https://www.capterra.ch/directory/32448/chatbot/software) ## Alternativen 1. [Jane](https://www.capterra.ch/software/178984/jane-app) — 4.8/5 (535 reviews) 2. [BestoSys](https://www.capterra.ch/software/144398/bestosys) — 4.8/5 (293 reviews) 3. [Epic](https://www.capterra.ch/software/122278/epiccare-emr) — 4.4/5 (456 reviews) 4. [Pabau](https://www.capterra.ch/software/140062/pabau-crm) — 4.7/5 (654 reviews) 5. [EHRYourWay](https://www.capterra.ch/software/118789/ehr-your-way) — 4.9/5 (529 reviews) ## Nutzerbewertungen ### "Excellent platform for HealthCare providers" — 5.0/5 > **Soundararajan** | *14. April 2026* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Salesforce health cloud(SFHC) platform is an excellent application which provides 360-degree view of each customer. From clinical data and appointment histories to communication preferences and social determinants, everything is easily accessible in one intuitive interface. We use SFHC extensively in our org to capture customer details, funding, careplan, workorder, schedules, service resources. > > **Nachteile**: What I liked least about Health Cloud is the implementation complexity and cost. At times the application is very slow > > Overall our org is very happy in implementing SFHC to replace one of the legacy health care application. It provides opportunity to integrate with various modern applications such as D365 for billing, Successfactors for onboarding etc., ----- ### "Powerful patient data and care coordination hub with a steep learning curve." — 5.0/5 > **Pradip** | *12. Juli 2026* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: The platform is outstanding for patient records and comprehensive data management. It allows for seamless agency collaboration across different care teams, and the custom reporting capabilities are incredibly powerful once set up. Customer support is also very responsive. > > **Nachteile**: The initial ease of use is tough due to a very steep learning curve for non-technical healthcare staff. It requires extensive customization, meaning the overall value for money can feel low during the early implementation stages. > > Salesforce Health Cloud is a highly robust system for centralizing patient data and coordinating care across teams. It offers unmatched data depth and reporting capabilities, though getting the most out of it requires a significant time investment in setup and training. ----- ### "Smarter Patient Care, Once You Master the Curve" — 4.0/5 > **Verifizierter Rezensent** | *16. August 2026* | Buchhaltung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: It centralizes everything about a patient into one clear, connected view. The ability to coordinate care plans, track patient history, and automate clinical workflows seamlessly in real time makes delivery much smoother. > > **Nachteile**: Setup and customization are heavy lifts. The platform can feel overly complex at first, and navigating between detailed medical records and admin dashboards isn't always intuitive for new staff. > > Health Cloud is a powerful, enterprise-grade solution that transforms patient management. Once your team gets past the initial setup and training hurdles, the efficiency and clarity it brings to care coordination are hard to beat. ----- ### "Great Features but Requires Training and Setup" — 3.0/5 > **Verifizierter Rezensent** | *10. Mai 2026* | Bürgerliche & soziale Einrichtungen | Empfehlungsbewertung: 4.0/10 > > **Vorteile**: Self-service options allow patients and staff to access information, update details, and manage certain tasks independently. > > **Nachteile**: Health Cloud can be expensive compared to some competitors, especially for smaller organizations, because many advanced features, integrations, and customization options may require higher-tier plans or additional costs. > > The platform offers a lot of customization, automation, and collaboration features that help improve communication and streamline workflows across teams. However, the system can feel overwhelming for new users due to the learning curve, setup complexity, and higher cost compared to some competitors. It works best for organizations that need advanced healthcare management tools and are willing to invest time and resources into implementation and training. ----- ### "Efficient and Reliable Healthcare Management Platform" — 5.0/5 > **Yogesh** | *3. Juni 2026* | Computer-Software | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Health Cloud offers excellent value for money with its wide range of healthcare management features and strong data organization capabilities. The platform is easy to use once configured properly and helps teams manage patient information efficiently. The reporting tools provide useful insights and simplify tracking and analysis. Customer support is responsive and helpful when resolving issues or assisting with setup. Data management is one of the strongest features, allowing secure and organized handling of patient records and workflows. > > **Nachteile**: Some bugs and performance issues can appear occasionally, especially when working with large amounts of data. Initial setup and customization may take time for new users, and certain advanced features require additional learning. Payroll-related integrations could also be improved for a smoother experience. > > Overall, my experience with Health Cloud has been very positive. It is a reliable platform for healthcare management, offering strong reporting, data management, and workflow automation features. The system improves productivity and collaboration while keeping patient information organized and accessible. Despite a few minor bugs and setup complexities, the platform delivers good value and is highly useful for healthcare organizations. ----- Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.capterra.ch/software/172299/health-cloud?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/172299/health-cloud) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Strukturierte Daten