--- description: Detaillierte Informationen über Health Cloud zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Health Cloud Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [CRM Software für das Gesundheitswesen](/directory/30976/healthcare-crm/software) > [Health Cloud](/software/172299/health-cloud) # Health Cloud Canonical: https://www.capterra.ch/software/172299/health-cloud Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.ch/software/172299/health-cloud?page=2) > Mit Salesforce Health Cloud kannst du Patienten- und Mitgliederbeziehungen zu neuen Höhen führen. > > Bewertung: **4.4/5** von 47 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Health Cloud? Gesundheits- und Life-Science-Unternehmen jeder Größe und Art, die die Produktivität der Mitarbeiter steigern, im gesamten Ökosystem zusammenarbeiten sowie Patienten und Mitglieder einbinden möchten. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 47 Nutzerbewertungen | | Bedienkomfort | 4.2/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.1/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.9/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Salesforce - **Region**: San Francisco, USA - **Gegründet**: 2003 ## Gewerblicher Kontext - **Startpreis**: $ 350.00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten ## Funktionen - 21 CFR Part 11-Compliance - Abrechnung & Rechnungsstellung - Aktivitäts-Dashboard - Ambulanz-Management - Arzt-Management - Auftragsmanagement - Bestandsoptimierung - Bestandsverfolgung - Compliance-Verfolgung - Confirmations/Reminders - Dashboard Software - Daten-Import / -Export - Diagramm-Erstellung - Dokumentenmanagement - E-Mail-Management - EMR / EHR - Einkauf & Empfang - Elektronische Datenerfassung - Elektronische Unterschrift - Elektronische Zahlungen - Fall-Management - Finanzmanagement - Formularverwaltung - Für medizinische Zwecke - Goal Setting/Tracking - HIPAA konform - Inventarverwaltung - Kampagnenmanagement - Kontaktmanagement - Kundenportal - Leadmanagement - Marketing-Automatisierung - Medizinische Abrechnung - Mehrere Standorte - Mobiler Zugriff - Patienteninteraktion - Patientenkommunikation - Patientenmanagement - Patientenweiterbildung - Patientenüberwachung - Pflegeplan-Management - Produktkennzeichnung - Provisionsmanagement - Rechnungsmanagement - Reklamationsabwicklung - Stationäres Patientenmanagement - Terminplanung - Terminverwaltung - Verwalten von Fälligkeiten - Verwaltung von Versicherungspolicen ... und 28 weitere Funktionen ## Integrationen (1 insgesamt) - Tableau ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [CRM Software für das Gesundheitswesen](https://www.capterra.ch/directory/30976/healthcare-crm/software) ## Ähnliche Kategorien - [CRM Software für das Gesundheitswesen](https://www.capterra.ch/directory/30976/healthcare-crm/software) - [Patientenmanagement Software](https://www.capterra.ch/directory/30780/patient-management/software) - [Patientenbindung Software](https://www.capterra.ch/directory/31085/patient-engagement/software) - [Fallmanagement Software für Patienten](https://www.capterra.ch/directory/30590/patient-case-management/software) - [Clinical Trial Software](https://www.capterra.ch/directory/10035/clinical-trial-management/software) ## Alternativen 1. [Jane](https://www.capterra.ch/software/178984/jane-app) — 4.8/5 (527 reviews) 2. [BestoSys](https://www.capterra.ch/software/144398/bestosys) — 4.8/5 (293 reviews) 3. [Epic](https://www.capterra.ch/software/122278/epiccare-emr) — 4.4/5 (455 reviews) 4. [Pabau](https://www.capterra.ch/software/140062/pabau-crm) — 4.7/5 (643 reviews) 5. [EHRYourWay](https://www.capterra.ch/software/118789/ehr-your-way) — 4.9/5 (528 reviews) ## Nutzerbewertungen ### "Reliable Health Cloud with Strong Features and Support, Minor Bugs and Setup Challenges" — 4.0/5 > **Nasrullah** | *3. Mai 2026* | Computer-Software | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Intuitive interface, strong scheduling, reliable reporting, good customer support, seamless data integration. > > **Nachteile**: While Health Cloud is generally reliable, occasional bugs and system slowdowns can disrupt workflow, especially during peak usage times. Some advanced customization options are limited, which may restrict flexibility for highly specialized healthcare practices. Additionally, the initial setup process can be complex and time-consuming without sufficient technical support. > > Overall, my experience with Health Cloud has been positive. The platform significantly improves the efficiency of healthcare management through its comprehensive features and ease of use. Despite minor issues with bugs and customization, the benefits outweigh the drawbacks. The value for money is reasonable given the extensive functionality provided. I would recommend Health Cloud to healthcare organizations looking for a scalable and integrated solution to enhance patient care and administrative tasks. ----- ### "SalesForce Health Cloud is the BEST\!" — 5.0/5 > **Melissa** | *2. Juni 2025* | Versicherung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The ease of use. The compatibility the system has with other applications and the amount of functionality the system has. The ability to personalize the system to accommodate the needs of the user is wonderful. > > **Nachteile**: The IT support system. It seems as though they weren't familiar with the design of our specific data system platform and usage, therefore they were unable to assist with many issues that we were experiencing. > > Our company has enjoyed using Health Cloud. We have specific requirements that were needed for the data we are tracking, and Health Cloud was the perfect system for this. The platform was custom built to accommodate our needs. ----- ### "Review Melissa Robertson taco bell." — 5.0/5 > **Melissa** | *17. Juni 2026* | Lebensmittelproduktion | Empfehlungsbewertung: 3.0/10 > > **Vorteile**: I loved how easy it was to read and I understand. I like learning and it Was very resourceful. I loved it. > > **Nachteile**: I couldn't really get i to it and read because I. Am not in upper management if I had access it would have been educational. > > It has been super interesting I couldn't put it down like. Really good babe ok I was reading. It's very educational. ----- ### "Good, but Expensive" — 3.0/5 > **Tim** | *16. Juni 2026* | Versorgungsunternehmen | Empfehlungsbewertung: 4.0/10 > > **Vorteile**: The consolidation of medical history, medications, appointments, and insurance into a single interface. > > **Nachteile**: High liscensing and integration costs, complex electronic health record data mapping, and stringent compliance requirements. > > As a user, overall mediocre impression of the Health Cloud. The value for money just doesn't seem to be there. ----- ### "Salesforce Health Cloud: Powerful Patient Management Platform with a Steep Learning Curve" — 4.0/5 > **Verifizierter Rezensent** | *21. April 2026* | Informationstechnologie & -dienste | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: What I like most about Salesforce Health Cloud is how well it centralizes patient information and makes it easier for care teams to coordinate everything in one place. Having all patient data, interactions, and care plans in a single system really improves visibility and reduces the need to switch between multiple tools. In terms of data management, it does a strong job of organizing complex patient information in a structured way. It’s especially useful for tracking care history and making sure everyone involved has access to the same updated information. Reporting is also quite powerful. You can build detailed dashboards and reports that help track patient outcomes, care progress, and operational metrics. This makes it easier for teams to make data-driven decisions. From a scheduling perspective, it helps coordinate appointments and care activities more efficiently, reducing manual effort and improving communication between care providers. The platform is generally easy to use once you get familiar with it, especially if you already have experience with Salesforce products. The UI can feel complex at first, but it becomes more intuitive over time. In terms of value for money, it’s more suitable for larger healthcare organizations since it’s a premium enterprise solution, but it delivers strong value when used at scale. Customer support is reliable, and there’s a large ecosystem of documentation and community resources, which helps when issues come up. As for bugs and issues, it’s generally stable, though like any large enterprise system, occasional performance delays or configuration complexity can happen depending on how it’s set up. > > **Nachteile**: One of the main drawbacks of Salesforce Health Cloud is that it can feel quite complex, especially during initial setup and onboarding. It’s not always intuitive for new users, and it often requires training to use effectively. Another challenge is the overall ease of use. While it becomes more manageable over time, the interface can feel cluttered due to the number of features and configurations available, which can be overwhelming for smaller teams or less technical users. In terms of value for money, it can be expensive, especially for smaller healthcare organizations. A lot of the advanced capabilities require additional customization or add-ons, which increases the overall cost. Reporting and data management are powerful, but setting them up properly often requires technical expertise or admin support. It’s not always straightforward to configure without help. There can also be occasional performance or configuration issues, particularly in heavily customized environments, which can slow down workflows or require troubleshooting. Overall, while it’s a strong platform, it does come with a learning curve and complexity that may not suit every organization. ----- Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.ch/software/172299/health-cloud?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/172299/health-cloud) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Strukturierte Daten