--- description: Detaillierte Informationen über YouScan zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: YouScan Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Social Media Monitoring Tools](/directory/31028/social-media-monitoring/software) > [YouScan](/software/173036/youscan) # YouScan Canonical: https://www.capterra.ch/software/173036/youscan Seite: 1 / 6\ Weiter: [Nächste Seite](https://www.capterra.ch/software/173036/youscan?page=2) > ML-basierte, übersichtliche und nutzerfreundliche Social-Media-Analyseplattform, die Unternehmen dabei hilft, durch das Anhören von Kundenstimmen besser zu werden. > > Bewertung: **4.9/5** von 124 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet YouScan? Große Marken und Agenturen ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.9/5** | 124 Nutzerbewertungen | | Bedienkomfort | 4.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 5.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.7/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: YouScan - **Region**: Egkomi, USA - **Gegründet**: 2009 ## Gewerblicher Kontext - **Startpreis**: $ 499.00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Arabisch, Armenisch, Aserbaidschanisch, Bengalisch, Birmanisch, Bulgarisch, Chinesisch (traditionell), Deutsch, Dänisch, Englisch, Finnisch, Französisch, Georgisch, Griechisch, Hebräisch, Hindi, Indonesisch, Italienisch, Japanisch, Kasachisch, Katalanisch, Koreanisch, Kroatisch, Lettisch, Malaiisch, Malayalam, Mazedonisch, Mongolisch, Niederländisch, Persisch, Polnisch, Portugiesisch, Rumänisch, Russisch, Schwedisch, Serbisch, Slowenisch, Spanisch, Tadschikisch, Tamil, Thailändisch, Tschechisch, Turkmenisch, Türkisch, Ukrainisch, Urdu, Usbekisch, Vietnamesisch - **Verfügbare Länder**: Albanien, Amerikanische Jungferninseln, Andorra, Anguilla, Antigua und Barbuda, Argentinien, Aruba, Australien, Bahamas, Bahrain, Barbados, Belarus, Belgien, Belize, Bermuda, Bolivien, Bosnien und Herzegowina, Brasilien, Britische Jungferninseln, Bulgarien und 91 weitere ## Funktionen - Anpassbare Berichte - Berichterstattung / Analyse - Berichterstattung und Statistik - Content-Management - Dashboard Software - Datenvisualisierung - Engagement-Tracking - Filtern nach Keyword - Hashtag Tracking - Kampagnenanalysen - Kundenbindung - Leistungskennzahlen - Multichannel-Datenerfassung - Nachverfolgung der Marken - Negatives Feedback Management - Publikumsanalysen - Real-Time Notifications - Reputationsmanagement - Sentiment-Analyse - Social Media-Überwachung - Social-Media-Integration - Stichwort-Nachverfolgung - Trend-Analysen - Visuelle Analytik - Wettbewerberüberwachung - Wettbewerbsanalyse - Zielgruppen-Targeting ## Integrationen (9 insgesamt) - API - Creatio - Freshdesk - HubSpot Service Hub - Lovable - Lumen by Talkwalker - Microsoft Teams - Sprout Social - Zendesk AI ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Chat ## Category - [Social Media Monitoring Tools](https://www.capterra.ch/directory/31028/social-media-monitoring/software) ## Ähnliche Kategorien - [Social Media Monitoring Tools](https://www.capterra.ch/directory/31028/social-media-monitoring/software) - [Social Media Analyse Tools](https://www.capterra.ch/directory/31655/social-media-analytics-tools/software) - [Online Reputation Management Tools](https://www.capterra.ch/directory/30750/reputation-management/software) - [Social-Listening-Tools](https://www.capterra.ch/directory/33397/social-listening-tools/software) ## Alternativen 1. [facelift](https://www.capterra.ch/software/150410/facelift) — 4.4/5 (131 reviews) 2. [Brandwatch](https://www.capterra.ch/software/157048/brandwatch) — 4.2/5 (255 reviews) 3. [Sprout Social](https://www.capterra.ch/software/121447/sprout-social) — 4.4/5 (609 reviews) 4. [Infegy Starscape](https://www.capterra.ch/software/124219/infegy-atlas) — 4.6/5 (83 reviews) 5. [Blabla](https://www.capterra.ch/software/1079603/Blabla) — 5.0/5 (9 reviews) ## Nutzerbewertungen ### "Exceptional Support and Product\!" — 5.0/5 > **Chai** | *11. Dezember 2025* | Biotechnologie | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The customer service team is truly dedicated\! They are responsive, helpful, and always ready to assist with any questions or issues. On top of that, the user experience (UX) is smooth and intuitive, making it easy to navigate and extract valuable insights without any hassle. The tool makes social listening effortless and effective. Highly recommended\! > > **Nachteile**: I don't see any downsides; it's better than the other social listening tools I have used and seen demos of. ----- ### "Best Enterprise Listening Partner with competitive pricing" — 5.0/5 > **Cesar** | *14. Juli 2026* | Einzelhandel | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: The solution is as good as if not better than most enterprise listening tools and their pricing is even better. They have excellent client managers that are always there to help my team with set up or to create deep insights for clients. > > **Nachteile**: There’s little or nothing I dislike about their service. My only request on the wish list is to include listening capabilities on live streams. > > YouScan has been our partner for the past 2.5 years, they have helped us grow the business and they are also understanding towards our needs. We have a complex set up of clients and they are always supportive of our business requirements. \[sensitive content hidden\] have been exceptional looking after me and my team. ----- ### "YouScan is a first-rate social listening service" — 5.0/5 > **Ann** | *13. April 2026* | Forschung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: YouScan prioritizes social media listening across a wide range of the most-used platforms. The support and customer service is top-notch, as well. > > **Nachteile**: It's inconvenient to have to re-authorize social media account access every three months, but it is understandable. > > Overall, YouScan is a high-value vendor for us. It aligns with our research-focused model and supports both ongoing monitoring and targeted projects. The breadth of social media platforms covered is one of its strongest advantages. In our experience, no other service provides comparable access across platforms and languages. The data is close to real time, which allows us to follow developing conversations without delay. For clients who are sensitive to reputation shifts, that immediacy is important. The filtering capabilities are also robust. We often work on complex topics so being able to refine searches and adjust queries as projects evolve is essential. We maintain long-term monitoring topics for legacy clients, and we also build short-term topics for project-based research. The platform supports both. The audience and author views are particularly helpful. We need to understand who is driving a conversation, who is engaging, and how influence spreads. The ability to review authors, engagement levels, and related posts within a defined time frame supports the analytical work we deliver to clients. Support has been consistently responsive and practical. As long as social listening remains part of our client work, we expect YouScan to remain our primary platform. ----- ### "Youscan experience" — 5.0/5 > **Julia** | *26. August 2026* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: I like that the Youscan gives me possibility to monitor the customer reviews and thoughts on all of the review platforms and also the support is very quick in resolving all the issues that arise during my workflow. > > **Nachteile**: There are restrictions based on the plan you have while working with TikTok channels, it would be great to have possibility to work with more channels on Listen 5 plan. > > The overall experience is good mostly because I am sure than any problem that I may have would be resolved by the support team in no time. ----- ### "Excellent social listening platform" — 4.0/5 > **Sarah** | *19. September 2025* | Konsumgüter | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: We use this tool to do our social media listening, and it's been a game-changer. We've been able to find and participate in conversations that we would have otherwise missed. The starter plan is a great value\! The visual and audio insights are something we couldn't find with other social listening platforms. > > **Nachteile**: Compared to other social listening platforms, the UX isn't the best, and it can be a little clunky. I would not recommend it for team members who have a hard time learning new technology. I also wish there were a mobile app. The website doesn't work well on a mobile device, and being able to access insights on the go is paramount for social media teams. > > Overall, we are very happy with YouScan and look forward to unlocking more insights for our brand. They have already added several new features since we started our plan with them, and we can't wait to see what's next. ----- Seite: 1 / 6\ Weiter: [Nächste Seite](https://www.capterra.ch/software/173036/youscan?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/173036/youscan) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Strukturierte Daten