--- description: Detaillierte Informationen über OpenTable zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OpenTable Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Reservierungssoftware](/directory/20032/reservations/software) > [OpenTable](/software/17313/opentable-for-restaurants) # OpenTable Canonical: https://www.capterra.ch/software/17313/opentable-for-restaurants Seite: 1 / 54\ Weiter: [Nächste Seite](https://www.capterra.ch/software/17313/opentable-for-restaurants?page=2) > Die Ihnen dabei hilft, Sitzplätze zu füllen, von reibungslosen Schichten zu profitieren, bessere Beziehungen zu Ihren Gästen aufzubauen und höhere Umsätze zu erzielen > > Bewertung: **4.7/5** von 1320 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet OpenTable? Ganz gleich, ob der Geheimtipp in der Nachbarschaft, Restaurantketten oder ausgezeichnete Michelin-Restaurants - wir sind für alle Restaurants und ihre Gäste da ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 1320 Nutzerbewertungen | | Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.5/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: OpenTable - **Gegründet**: 1998 ## Gewerblicher Kontext - **Startpreis**: $ 149.00 - **Preismodell**: (Kostenlose Version verfügbar) (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Deutsch, Englisch, Französisch, Italienisch, Japanisch, Spanisch - **Verfügbare Länder**: Australien, Deutschland, Frankreich, Irland, Italien, Japan, Kanada, Mexiko, Niederlande, Singapur, Sonderverwaltungsregion Hongkong, Spanien, Taiwan, Thailand, Vereinigte Arabische Emirate, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Abrechnung & Rechnungsstellung - Alarmfunktion / Benachrichtigungen - Angebot in sozialen Medien - Angebotsmanagement - Anmerkungen zur Reservierung - Auftragsmanagement - Auftragsverfolgung - Berichterstattung / Analyse - Berichterstattung und Statistik - Bonus-Verwaltung - CRM-Systeme - Email Reminders - Erinnerungen - Gruppenreservierungen - Inventarverwaltung - Kalenderverwaltung - Kitchen/Menu Management - Kundenbetreuung - Kundendatenbank - Mobiler Zugriff - Online-Bestellung - Online-Buchung - Online-Zahlungen - Reservierung-Management - Reservierungs-Management - SMS-Nachrichtenversand - Tabellenverwaltung - Treueprogramm - Verkaufspunkt POS - Zahlungsabwicklung ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Reservierungssoftware](https://www.capterra.ch/directory/20032/reservations/software) ## Ähnliche Kategorien - [Reservierungssoftware](https://www.capterra.ch/directory/20032/reservations/software) - [Customer-Loyalty-Software](https://www.capterra.ch/directory/10031/customer-loyalty/software) - [Warteschlangenmanagement Systeme](https://www.capterra.ch/directory/31495/waitlist/software) - [Gastronomie Software](https://www.capterra.ch/directory/20026/restaurant-management/software) - [Lieferservice Software (Food Delivery)](https://www.capterra.ch/directory/30861/food-delivery/software) ## Alternativen 1. [Booqable](https://www.capterra.ch/software/138689/booqable) — 4.8/5 (1147 reviews) 2. [Mindbody](https://www.capterra.ch/software/40229/mindbody) — 4.0/5 (2990 reviews) 3. [SpotOn](https://www.capterra.ch/software/197473/spoton-restaurant) — 4.2/5 (370 reviews) 4. [Simphony POS](https://www.capterra.ch/software/202814/oracle-micros-simphony) — 4.2/5 (26 reviews) 5. [Acuity Scheduling](https://www.capterra.ch/software/128285/acuity-scheduling) — 4.8/5 (5745 reviews) ## Nutzerbewertungen ### "Super-easy to use" — 5.0/5 > **Lee** | *17. Juni 2022* | Marketing & Werbung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: This is great system to manage table bookings for a restaurant, with lots of marketing options. Once it's set up, it takes the hassle out of managing bookings and it's easy to also manually add bookings and block off tables. It's also good for CRM. And there's the option to generate reports and extract data for mailing lists. > > **Nachteile**: The set up can be quote tricky, but once it's done, it's super-easy to manage. > > After lots of research, it's one of the best systems out there for restaurants. And great value for money. ----- ### "The leading restaurant booking system" — 4.0/5 > **Mark** | *15. Oktober 2025* | Restaurants | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: OpenTable is clearly the industry leader when it comes to restaurant reservation systems. It is easy to learn how to use and we can switch easily between our two restaurants within the same app. There are rarely any issues with the software and orders and table status are updates live across all devices, meaning that I can even see all the live tables from my phone when at home. OpenTable is not the cheapest booking system but when customers book through your own network (your own website) it costs a lot less. Any staff who are permitted to make changes can have their own log in for security reasons. It is easy to communicate with customers and message them if necessary - the advantage of customers ticking a box to allow contact for marketing is very useful too. > > **Nachteile**: The cost involved when customers book through the OpenTable network. This is £2 per cover in addition to the monthly fee. > > Overall, I am very pleased with OpenTable. I use it at both of my restaurants and staff who work at both sites find it easy to navigate as they are used to the system. It is always easy to get in touch by phone with an expert from OpenTable who can explain how to do various things. ----- ### "A Trusted Tool for Restaurant Visibility and Reservations" — 5.0/5 > **Radha** | *27. April 2026* | Rechtsberatung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: What I liked most about OpenTable was its ease of use and wide reach. The platform makes managing reservations straightforward for both guests and staff, and its large, established user base helps drive consistent visibility and bookings. I also appreciated the real‑time reservation management, guest preferences tracking, and reliable integrations, which made front‑of‑house operations more efficient and improved the overall dining experience. > > **Nachteile**: What I liked least about OpenTable was the cost structure, particularly for reservation and cover‑based fees, which can add up quickly for busy restaurants. Additionally, there was limited flexibility around customization and branding, and restaurants often felt dependent on the platform’s ecosystem, with less control over direct customer relationships compared to other tools. While the system is reliable, some features and changes also felt restrictive unless you upgraded to higher‑tier plans. > > Overall, my experience with OpenTable was positive and reliable. It’s a well‑established platform that excels at reservation management, offering a smooth and familiar experience for both diners and restaurants. The real‑time booking system, guest management features, and broad customer reach made it an effective tool for maintaining visibility and streamlining front‑of‑house operations. That said, the cost structure and limited flexibility stood out as challenges, especially for busy restaurants or those wanting more control over branding and direct customer relationships. Despite this, OpenTable remains a dependable, industry‑standard solution that delivers consistent results, particularly for establishments prioritizing exposure and ease of use. ----- ### "Open Table Review" — 3.0/5 > **Verifizierter Rezensent** | *5. Dezember 2025* | Verbraucherdienste | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: I like that you can make reservations in the app and you will get notifications of upcoming events. It will also include in your calendar > > **Nachteile**: Open table has very often not saved my log in info and I have had to create new log ins because I had issues gaining access to the correct passwords. ----- ### "Excellent map interface for finding nearby restaurants" — 5.0/5 > **Verifizierter Rezensent** | *10. April 2026* | Öl & Energie | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The ability to gain loyalty points and redeem them for gift cards. Also the ability to easily search which restaurants have availability in a certain map area. > > **Nachteile**: Annoying emails asking me to write reviews. Some restaurants require credit cards just to book a reservation. ----- Seite: 1 / 54\ Weiter: [Nächste Seite](https://www.capterra.ch/software/17313/opentable-for-restaurants?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/17313/opentable-for-restaurants) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten