---
description: Detaillierte Informationen über OpenTable zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OpenTable Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026
---

Breadcrumb: [Startseite](/) > [Reservierungssoftware](/directory/20032/reservations/software) > [OpenTable](/software/17313/opentable-for-restaurants)

# OpenTable

Canonical: https://www.capterra.ch/software/17313/opentable-for-restaurants

Seite: 1 / 54\
Weiter: [Nächste Seite](https://www.capterra.ch/software/17313/opentable-for-restaurants?page=2)

> Die Ihnen dabei hilft, Sitzplätze zu füllen, von reibungslosen Schichten zu profitieren, bessere Beziehungen zu Ihren Gästen aufzubauen und höhere Umsätze zu erzielen
> 
> Bewertung: **4.7/5** von 1322 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet OpenTable?

Ganz gleich, ob der Geheimtipp in der Nachbarschaft, Restaurantketten oder ausgezeichnete Michelin-Restaurants - wir sind für alle Restaurants und ihre Gäste da

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.7/5** | 1322 Nutzerbewertungen |
| Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.5/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: OpenTable
- **Gegründet**: 1998

## Gewerblicher Kontext

- **Startpreis**: $ 149.00
- **Preismodell**:  (Kostenlose Version verfügbar) (Gratis Testen)
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Deutsch, Englisch, Französisch, Italienisch, Japanisch, Spanisch
- **Verfügbare Länder**: Australien, Deutschland, Frankreich, Irland, Italien, Japan, Kanada, Mexiko, Niederlande, Singapur, Sonderverwaltungsregion Hongkong, Spanien, Taiwan, Thailand, Vereinigte Arabische Emirate, Vereinigte Staaten, Vereinigtes Königreich

## Funktionen

- Abrechnung & Rechnungsstellung
- Alarmfunktion / Benachrichtigungen
- Angebot in sozialen Medien
- Angebotsmanagement
- Anmerkungen zur Reservierung
- Auftragsmanagement
- Auftragsverfolgung
- Berichterstattung / Analyse
- Berichterstattung und Statistik
- Bonus-Verwaltung
- CRM-Systeme
- Email Reminders
- Erinnerungen
- Gruppenreservierungen
- Inventarverwaltung
- Kalenderverwaltung
- Kitchen/Menu Management
- Kundenbetreuung
- Kundendatenbank
- Mobiler Zugriff
- Online-Bestellung
- Online-Buchung
- Online-Zahlungen
- Reservierung-Management
- Reservierungs-Management
- SMS-Nachrichtenversand
- Tabellenverwaltung
- Treueprogramm
- Verkaufspunkt POS
- Zahlungsabwicklung

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- 24/7 Live-Support
- Chat

## Category

- [Reservierungssoftware](https://www.capterra.ch/directory/20032/reservations/software)

## Ähnliche Kategorien

- [Reservierungssoftware](https://www.capterra.ch/directory/20032/reservations/software)
- [Customer-Loyalty-Software](https://www.capterra.ch/directory/10031/customer-loyalty/software)
- [Warteschlangenmanagement Systeme](https://www.capterra.ch/directory/31495/waitlist/software)
- [Gastronomie Software](https://www.capterra.ch/directory/20026/restaurant-management/software)
- [Lieferservice Software (Food Delivery)](https://www.capterra.ch/directory/30861/food-delivery/software)

## Alternativen

1. [Booqable](https://www.capterra.ch/software/138689/booqable) — 4.8/5 (1195 reviews)
2. [Mindbody](https://www.capterra.ch/software/40229/mindbody) — 4.0/5 (2995 reviews)
3. [SpotOn](https://www.capterra.ch/software/197473/spoton-restaurant) — 4.2/5 (371 reviews)
4. [Tabology EPOS](https://www.capterra.ch/software/154530/bartab) — 4.7/5 (13 reviews)
5. [Simphony POS](https://www.capterra.ch/software/202814/oracle-micros-simphony) — 4.2/5 (26 reviews)

## Nutzerbewertungen

### "Super-easy to use" — 5.0/5

> **Lee** | *17. Juni 2022* | Marketing & Werbung | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: This is great system to manage table bookings for a restaurant, with lots of marketing options. Once it's set up, it takes the hassle out of managing bookings and it's easy to also manually add bookings and block off tables. It's also good for CRM. And there's the option to generate reports and extract data for mailing lists.
> 
> **Nachteile**: The set up can be quote tricky, but once it's done, it's super-easy to manage.
> 
> After lots of research, it's one of the best systems out there for restaurants. And great value for money.

-----

### "The leading restaurant booking system" — 4.0/5

> **Mark** | *15. Oktober 2025* | Restaurants | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: OpenTable is clearly the industry leader when it comes to restaurant reservation systems. It is easy to learn how to use and we can switch easily between our two restaurants within the same app. There are rarely any issues with the software and orders and table status are updates live across all devices, meaning that I can even see all the live tables from my phone when at home. OpenTable is not the cheapest booking system but when customers book through your own network (your own website) it costs a lot less. Any staff who are permitted to make changes can have their own log in for security reasons. It is easy to communicate with customers and message them if necessary - the advantage of customers ticking a box to allow contact for marketing is very useful too.
> 
> **Nachteile**: The cost involved when customers book through the OpenTable network. This is £2 per cover in addition to the monthly fee.
> 
> Overall, I am very pleased with OpenTable. I use it at both of my restaurants and staff who work at both sites find it easy to navigate as they are used to the system. It is always easy to get in touch by phone with an expert from OpenTable who can explain how to do various things.

-----

### "OpenTable Review" — 5.0/5

> **Alexis** | *12. August 2026* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 8.0/10
> 
> **Vorteile**: What I love most open OpenTable is the ability to see all of your reservations in one application all at once.
> 
> **Nachteile**: I have nothing negative to report about OpenTable. I have used it for a while and have not come across anything.
> 
> My experience with OpenTable has been all around good. It is a nice way to book reservations and join waitlists.

-----

### "Open Table Review" — 3.0/5

> **Verifizierter Rezensent** | *5. Dezember 2025* | Verbraucherdienste | Empfehlungsbewertung: 6.0/10
> 
> **Vorteile**: I like that you can make reservations in the app and you will get notifications of upcoming events.  It will also include in your calendar
> 
> **Nachteile**: Open table has very often not saved my log in info and I have had to create new log ins because I had issues gaining access to the correct passwords.

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### "Must Need App for Dinning" — 5.0/5

> **Louise** | *29. Juni 2026* | Marketing & Werbung | Empfehlungsbewertung: 8.0/10
> 
> **Vorteile**: What I liked most about OpenTable was how easy it made managing reservations and table availability in real time. The platform streamlined the booking process for both staff and guests, reduced scheduling conflicts, and improved the overall dining experience. The user-friendly interface and automated confirmations also helped save time and increase operational efficiency.
> 
> **Nachteile**: What I liked least about OpenTable was that some features and integrations required additional costs, which could add up over time. There were also occasional limitations with customization options and reporting capabilities, making it more difficult to tailor the platform to specific operational needs.
> 
> My overall experience with OpenTable has been positive. The platform made reservation management more efficient and provided a convenient booking experience for guests. Features such as real-time availability, automated confirmations, and table management tools helped streamline operations and improve customer service. Overall, it has been a reliable solution for managing reservations and enhancing the guest experience.

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Seite: 1 / 54\
Weiter: [Nächste Seite](https://www.capterra.ch/software/17313/opentable-for-restaurants?page=2)

## Links

- [Auf Capterra anzeigen](https://www.capterra.ch/software/17313/opentable-for-restaurants)

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