--- description: Detaillierte Informationen über Whispir zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Whispir Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [E-Mail Marketing Software](/directory/30013/email-marketing/software) > [Whispir](/software/173457/whispir) # Whispir Canonical: https://www.capterra.ch/software/173457/whispir Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.ch/software/173457/whispir?page=2) > Whispir ist eine Cloud-Plattform zur Automatisierung intelligenter, umfassender Kommunikation. > > Bewertung: **4.3/5** von 45 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.3/5** | 45 Nutzerbewertungen | | Bedienkomfort | 4.1/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.5/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.1/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.2/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Whispir - **Gegründet**: 2002 ## Gewerblicher Kontext - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Indonesien, Neuseeland, Philippinen, Singapur, Vereinigte Staaten ## Funktionen - Abonnenten-Management - Alarmfunktion / Benachrichtigungen - Anpassbare Felder - Anpassbare Vorlagen - Audio/Video Conferencing - Aufgabenmanagement - Automatische Antworten - Automatisierung von Geschäftsprozessen - Berichterstattung / Analyse - Berichterstattung und Statistik - CRM-Systeme - Drag-and-Drop - E-Mail-Management - Formularverwaltung - Geplanter Nachrichtenversand - Grafischer Workflow Bearbeiter - Kommunikationsmanagement - Kontaktmanagement - Massen-SMS - Mehrsprachig - Mobiler Zugriff - Multi-Channel-Kommunikation - Nachrichten-Personalisierung - Personalisierung - Push-Benachrichtigungen - Rollen-basierte Genehmigung - SMS Marketing - SMS-Nachrichtenversand - Suchen / filtern - Third-Party Integrations - Verfolgung von Interaktionen - Vorlagen - Vorlagen-Management - Werkzeuge zur Zusammenarbeit - Workflow-Konfiguration - Workflow-Management - Zugriffskontrollen / Berechtigungen - Zwei-Wege-Kommunikation - Zwei-Wege-Messaging ## Integrationen (3 insgesamt) - Okta - OneLogin - ServiceNow ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [E-Mail Marketing Software](https://www.capterra.ch/directory/30013/email-marketing/software) ## Ähnliche Kategorien - [E-Mail Marketing Software](https://www.capterra.ch/directory/30013/email-marketing/software) - [SMS Marketing Software](https://www.capterra.ch/directory/30842/sms-marketing/software) - [Kommunikationsplattformen](https://www.capterra.ch/directory/31362/cloud-communication-platform/software) - [Workflow Management Systeme](https://www.capterra.ch/directory/30091/workflow-management/software) - [CCM-Software](https://www.capterra.ch/directory/31002/customer-communications-management/software) ## Alternativen 1. 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We have instance that we have to reach out to the actual telco to do end to end troubleshooting. This should be part of service recovery from Whispir and not from the customers > > Overall, Whispir is a good platform form handling SMS ----- ### "Enterprise ITSM" — 4.0/5 > **Ross** | *13. Januar 2021* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: ServiceNow plugin allowing automated alerts on high priority events and incidents. > > **Nachteile**: Limitations on Alias Manager for reply messages. UX is not always intuitive and takes much trial and error to unravel. The support team has been very good on this point. > > Rich messaging, rapid stakeholder communications. ----- ### "An Effective Messaging Solution" — 4.0/5 > **Mark** | *13. Januar 2021* | Versicherung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Whispir features web-based configuration and the ability to segregate projects and teams into Workspaces. This allows us to access our Whispir account from anywhere and build specific work environments for our various products and teams. Whispir provides a unified portal for both SMS and email messaging, which gives us centralized control of our templates and distribution. Pretty much everything we need the Whispir platform to do, can be achieved out of the box. And the support is great\! > > **Nachteile**: While the Whispir portal is relatively simple, it takes a little time to navigate effectively and to figure out where, and what, all the various settings and controls are. For instance, some settings might be global whereas others might only be Workspace-related. Also, it would be great to have more visibility of the status of messages, especially mission-critical SMS. Fortunately, we can always rely on Whispir support to provide us with the information we need, but it would be great to be able to get at it ourselves. > > We have used Whispir as our messaging solution for a number of years now. It's not the cheapest on the market, but it gives us a good mix of services for messaging, in a relatively easy-to-use interface. Plus additional savings can be attained when sending at higher volumes. The API is robust and has served us well in our high-frequency implementation. The Whispir platform continues to improve, as with the addition of new integrations into WhatsApp, although we have not used those yet. And we see many areas, like Incident Management and Operations, where the Whispir solution can be used effectively to keep teams informed. I hope they will continue to develop a better UI, and more intuitive menus and navigation in the portal. The Whispir team have been very supportive and responsive, and we're very happy to have them as a messaging partner for our business. ----- ### "Versatile communications platform" — 5.0/5 > **Dean** | *8. Mai 2023* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Ability to manage the Whispir platform as a service for our Customers is great - we can cost recover to lower our expenditure and don't have to pay everyone's message fees. The ability to send bulk messages via a spreadsheet is also great as well as complex message options through the API. > > **Nachteile**: Reporting is always a hassle - you have to manually create each report and then manipulate the data in excel before visualizing any trends for insights. > > Overall, Whispir is a great communications platform to meet anyone's needs. There is work underway to make the experience more modern, and hopefully reporting will be improved, but the current experience for sending messages works as expected and meets my needs and my service consumers. ----- ### "Easy to deploy. Easy to use." — 4.0/5 > **Amirul** | *1. Juni 2023* | Finanzdienstleistungen | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Whispr is a very easy off the shelf product when it comes to mass texting or even email marketing. It's freedom to customize the email template gives it a personal touch to customers. > > **Nachteile**: The errors when an SMS was failed to send is very generic. The templates prepared are very rigid and cannot be customized to our country's standard information (eg. phone number code). ----- Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.ch/software/173457/whispir?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/173457/whispir) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Strukturierte Daten