--- description: Detaillierte Informationen über HelloBox zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HelloBox Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Live-Chat Software](/directory/30797/live-chat/software) > [HelloBox](/software/173571/hellobox) # HelloBox Canonical: https://www.capterra.ch/software/173571/hellobox Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.ch/software/173571/hellobox?page=2) > All deine Social-Media in einem einzigen Omnichannel-Kontakt-Widget. Verfügbare Kanäle: WhatsApp Facebook Messenger Twitter DM und mehr. > > Bewertung: **4.3/5** von 16 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet HelloBox? HelloBox am besten geeignet für alle, die ihren eigenen Markenbotschafter sind. Ein besonders hohes Potenzial besteht für: - Immobilienagenturen - Coaches und Trainer - Lokale Geschäftsinhaber ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.3/5** | 16 Nutzerbewertungen | | Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: PixelHub - **Gegründet**: 2018 ## Gewerblicher Kontext - **Startpreis**: EUR 8.00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50 - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Verfügbare Länder**: Spanien ## Funktionen - Autoresponders - Berichterstattung / Analyse - Kundenspezifisches Branding - Mobiler Zugriff - Offline-Formular - Proaktiver Chat ## Optionen für Kundensupport - Chat ## Category - [Live-Chat Software](https://www.capterra.ch/directory/30797/live-chat/software) ## Alternativen 1. [Smallchat](https://www.capterra.ch/software/162330/smallchat) — 5.0/5 (1 reviews) ## Nutzerbewertungen ### "Great product, just not for my business" — 5.0/5 > **Nicholas** | *7. Mai 2019* | Grafikdesign | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: I liked the vast array of channels to contact the business and you get to choose which channels are turned on and off. > > **Nachteile**: The size of the widget when it was fully expanded. It was a lot to take in sometimes if you had a lot of channels available for contact. Also, I think the more channels to communicate with your customer is a good thing, maybe like 3 to 4 should be limited to the widget. It gets too crowded on there. > > HelloBox is a great product, and I would have continued to use it if I just needed my customers to contact me directly or fill out a form to have me contact them at a later date. It just so happens that I need an active 24/7 bot to greet my customers, take down information, transfer it to my CRM, and also schedule appointments right there in the chat. HelloBox is a great solution for people who want multiple channels to chat with their customers on all packaged together, however beyond that I'd go with somethign else. Hellobox could have done everything I needed it to do, however, I wasn't interested in it enough to continue with the product. ----- ### "Fantastic" — 5.0/5 > **Stephen** | *7. Mai 2019* | Tiefbau | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: HelloBox allows our customers to get in touch with us fast and in a way that they prefer rather than relying on just email or phone. It offers all the options right on the page so it's easy for users to locate. > > **Nachteile**: I have nothing negative to say about it. Works perfect. > > Positive. Increased contact and easy to use. ----- ### "HelloBox - The smart tool you never knew you ever needed" — 3.5/5 > **Verifizierter Rezensent** | *3. Mai 2019* | Informationstechnologie & -dienste | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: - Packed with innovative features - Easy to use after some time - Awesome support from the team > > **Nachteile**: - The UX was a bit unpleasant at first, but I got the hang of it > > Pretty damn great. (the founder of HelloBox) is a great guy through and through. He and his team are always willing to help out. Excited to see what lies in the future for this product :) ----- ### "Great product, bad service" — 5.0/5 > **Marylou** | *20. Januar 2021* | Immobilien | Empfehlungsbewertung: 3.0/10 > > **Vorteile**: Its a great software overall. But I believe they need more people to assist the clients they already have. > > **Nachteile**: Since my company has a lot of clients, things come up and in digital we need to act quickly. Here with hellobox is my only provider where I have problems to change simply things as: - account settings - get the bills to a new email My clients are upset because we cannot provide them bills for a service, which is a very bad image for the company. > > I like the software, but it's risky. Considerate this before buying it. Also, if you know another software please let me know\! ----- ### "Contact widget for your website" — 4.0/5 > **Nina** | *8. Mai 2019* | Design | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: These are nice features that I didn't find in other contact widgets: - Number of integrations (10 channels available) - Great customization options (picture, badge) - QR code generation for SMS - Option to display business hours - Free trial for one month - Amazing customer support > > **Nachteile**: These are my suggestions to improve the widget further: - Enhance widget position options (currently left or right, no custom positioning) - Would love a "simpler" version with a minimalist design (the current version looks very professional - not suitable for personal or quirky landing pages) - Translation (FR) is not perfect - Add option to display time in 24h format and date as day dd mm - Reduce loading time (currently 5 sec) - Add option to customize the apparition of the widget (event trigger, timer, animation effect.) - No need to enter credit card info to get free trial > > The widget is extremely easy to set up, it supports most social media and traditional channels, there are quite a few options available, and the customer support is great\! I recommend this widget for professional websites. ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.ch/software/173571/hellobox?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/173571/hellobox) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Strukturierte Daten