VNC Connect

Bewertung VNC Viewer

Vorteile:

Zuverlässiges Produkt, wo mehrere Geräte parallel angelegt werden können.

Nachteile:

Braucht sehr gute Internetverbindung für die Fernwartung

Very handy!

Kommentare: It improves my ability to help customers when I'm working at my company's helpdesk because sometimes the user cannot explain exactly what is happening, so when you connect to their computer and see what they are doing, you can get the whole picture. It is also handy when I need help from the IT team, to activate a product or solve any computer problem without the need to go in site. Now that we are living in this pandemic hard time, any remote task is even more valuable.

Vorteile:

I like it because it is very easy to use, you don't need much configuration to get it working. It is easy to install and get it running. You can use it to help your customers when they need to share their screens and show you a problem which is hard to explain, but easy to show.

Nachteile:

Sometimes a firewall rule or a VPN is blocking your customer to share a connection with you, making it harder to get in touch and solve any problem. Maybe a wizard to help the user understand in plain english what is happening and then tell you could be better.

VNC Connect Review

Kommentare: Very good

Vorteile:

Help in remote control of the servers without affecting whats on the diaplay.User friendly with security features

Nachteile:

Some security appliance and firewalls cluster VNC as high risk application and automatically drop connections from the internet

Was Good till there was an issue

Kommentare: I had a paid version and when I went to customer support for an issue/bug they directed me to a web url that I had mentioned in my ticket that I had tried. After that they pretty much said oh well and gave up. After that I knew that this was not the product for me or any of my colleagues

Vorteile:

I liked that I could use both the free and paid on one account. The software was good and had an easy time of connecting to my headless servers. The iOS app made it easy to connect from anywhere if I needed to quickly restart a service or something easy

Nachteile:

There was no file transfer and the customer support was horrific

VNC remote access

Kommentare: with VNC no need to carry with you your computer if you want to access for support some one or solving technical issue with your work you just access from another pc or your phone its easy and useful just make sure your server is ON and accessed to internet

Vorteile:

it can be used from pc or mobile easy to use not complexaccess is fast and better than others

Nachteile:

there is no version for android TV not supported by OTP