--- description: Detaillierte Informationen über Ooma Office zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Ooma Office Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [VoIP-Software](/directory/30940/voip/software) > [Ooma Office](/software/174109/ooma-office) # Ooma Office Canonical: https://www.capterra.ch/software/174109/ooma-office Seite: 1 / 11\ Weiter: [Nächste Seite](https://www.capterra.ch/software/174109/ooma-office?page=2) > Alle Funktionen, die du benötigst, damit dein Telefonsystem klingt wie bei einem großen Unternehmen, nur zum kleinen Preis. > > Bewertung: **4.4/5** von 248 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Ooma Office? Kleine und mittlere Unternehmen. Ideal für familiengeführte Unternehmen, lokale Gesundheitseinrichtungen oder andere Läden an der Hauptstraße. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 248 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.4/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Ooma - **Region**: Sunnyvale, USA - **Gegründet**: 2004 ## Gewerblicher Kontext - **Startpreis**: $ 19.95 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten ## Funktionen - Anrufaufzeichnung - Anrufüberwachung - Automated Attendant - Automatische Anrufverteilung - Call-Center-Management - Chat / Messaging - IVR - Kollaboration mehrerer Nutzer - Mobiler Zugriff - Multi-Channel-Kommunikation - PBX - SIP-Trunking - SMS-Nachrichtenversand - Umleitung der Anrufe - VoIP (IP-Telefonie) - Voice-Mail - Wechselseitige Audio & Video - Weiterleitung von Anrufen (Call Routing) ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Telefon-Support - 24/7 Live-Support - Chat ## Category - [VoIP-Software](https://www.capterra.ch/directory/30940/voip/software) ## Ähnliche Kategorien - [VoIP-Software](https://www.capterra.ch/directory/30940/voip/software) - [Kommunikationsplattformen](https://www.capterra.ch/directory/31362/cloud-communication-platform/software) - [Telefon Software](https://www.capterra.ch/directory/30084/telephony/software) - [Telefonanlage Software](https://www.capterra.ch/directory/31101/business-phone-systems/software) - [Unified Communications Software](https://www.capterra.ch/directory/31035/unified-communications/software) ## Alternativen 1. [Ringover](https://www.capterra.ch/software/169627/ringover) — 4.7/5 (871 reviews) 2. [Nextiva](https://www.capterra.ch/software/175788/nextiva) — 4.6/5 (916 reviews) 3. [3CX](https://www.capterra.ch/software/158704/3cx) — 4.4/5 (465 reviews) 4. [RingEX](https://www.capterra.ch/software/132178/ringcentral-mvp) — 4.2/5 (1203 reviews) 5. [8x8 Work](https://www.capterra.ch/software/187525/virtual-office) — 4.1/5 (309 reviews) ## Nutzerbewertungen ### "Best VoIP for the money" — 4.0/5 > **Sharon** | *9. November 2020* | Grafikdesign | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Ease of set up, the service is reliable, call quality is good, great price and many extras, and customer service is top notch (if you need them at all). > > **Nachteile**: Desktop app and call recording are only available with a higher prices plan. Occasionally there is a little static on the call or echo, but it could be my internet service as I am out in the country and only get DSL. > > Great experience. It was so simple to set up, I only wish I didn't have to pay extra for the desktop app. ----- ### "Glad we switched, but minor issues" — 4.0/5 > **Nathan** | *18. September 2024* | Immobilien | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: It’s about half price of our prior provider. And, it is very intuitive to set up those who know how to operate technology. > > **Nachteile**: For some reason, we don’t get an alert notification on the phone itself when there’s A voicemail. We’ve had several glitches with the phones eg. Call Park that we had to contact customer support for. Customer support was very helpful. Most of the issues have been resolved. They required a firmware update. Hopefully we can get the rest of the minor issues resolved soon. > > Their sales team was very persistent and informative. Set up was simple once we got around to doing it. However, we have had to contact customer support, several times due to device issues. Good news is that their customer support is very responsive. But there are still a few minor issues have not been resolved. ----- ### "An underwhelming VOIP service that started off very promising." — 2.0/5 > **Rachel** | *15. November 2024* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: Ooma did let us consolidate phone service among different sites in one easy to manage dashboard. > > **Nachteile**: The VOIP phone service was extremely glitchy, leaving clients unable to reach our team to manage their schedules on more than several occasions over the time period in which we used the product. Very frustrating. > > Paying bills, adding lines were easy but the product overpromised and underdelivered. ----- ### "Ooma Rocks Business Telephone Service" — 5.0/5 > **Stephanie** | *11. Oktober 2024* | Computer- & Netzwerksicherheit | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Ooma Office saved me a bundle compared to what Verizon was charging me and give me many more options like the app and plethora of phone features and virtual assistant. > > **Nachteile**: Ooma depends on our internet connection which could be more reliable. This is less a concern with Ooma than our internet provider > > Ooma has provided quality and reliable calling for my business. The Ooma Businesss app on my iPhone lets me call from the office from anywhere. It's awesome\! ----- ### "Simple to use, simple to set up and great voice value." — 5.0/5 > **Joel** | *30. Januar 2024* | Informationstechnologie & -dienste | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: We had a property where the phone system has failed completed. Spun up OOMA office with phone numbers and set up Remote Call Forward on the lines coming. Property back in business within 45 minutes which included any tweaks. We ordered phones after we got it all set up. > > **Nachteile**: If using the wifi on the phones, it is best to have a network jack that has access to the internet to get started with firmware downloads, etc. We have some challenges getting that part set up and had to get on the phone with support and they were helpful for us. > > Ooma is a great solution, and budget friendly. You can emulate most features that other UCaaS providers provide. If you need contact center functionality, this would be their enterprise product depending on what you need to do with it. Multi - Site set ups are also a breeze. ----- Seite: 1 / 11\ Weiter: [Nächste Seite](https://www.capterra.ch/software/174109/ooma-office?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/174109/ooma-office) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten