--- description: Detaillierte Informationen über 360dialog zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: 360dialog Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Conversational Marketing Plattformen](/directory/31562/conversational-marketing-platform/software) > [360dialog](/software/174965/360dialog) # 360dialog Canonical: https://www.capterra.ch/software/174965/360dialog Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.ch/software/174965/360dialog?page=2) > 360dialog ist offizieller Facebook-BSP für die WhatsApp-Business-API und bietet eine äußerst einfache WhatsApp-API. > > Bewertung: **3.5/5** von 13 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet 360dialog? Für Entwicklungsteams und Unternehmen jeder Größe, um ihre Kommunikation mit Kunden zu automatisieren und WhatsApp zu einem wichtigen Kanal für ihr Unternehmen zu machen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **3.5/5** | 13 Nutzerbewertungen | | Bedienkomfort | 3.6/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 3.4/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.8/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 3.8/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 60% | (6/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: 360dialog - **Region**: Berlin, Deutschland ## Gewerblicher Kontext - **Startpreis**: EUR 49.00 - **Zielgruppe**: 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Unterstützte Sprachen**: Arabisch, Deutsch, Englisch, Portugiesisch, Russisch, Spanisch, Türkisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien, Belize, Benin und 185 weitere ## Funktionen - API - Lead-Qualifizierung - Zielgruppen-Targeting ## Integrationen (7 insgesamt) - HubSpot CRM - HubSpot Service Hub - Jira - Marketo Engage - Shopify Plus - WooCommerce - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Conversational Marketing Plattformen](https://www.capterra.ch/directory/31562/conversational-marketing-platform/software) ## Ähnliche Kategorien - [Conversational Marketing Plattformen](https://www.capterra.ch/directory/31562/conversational-marketing-platform/software) - [iPaaS Software](https://www.capterra.ch/directory/32296/ipaas/software) ## Alternativen 1. [monday.com](https://www.capterra.ch/software/147657/monday-com) — 4.6/5 (6035 reviews) 2. [JIRA Service Management](https://www.capterra.ch/software/138769/jira-service-management) — 4.5/5 (770 reviews) 3. [Brevo](https://www.capterra.ch/software/132996/brevo) — 4.6/5 (3445 reviews) 4. [Constant Contact](https://www.capterra.ch/software/31898/constant-contact) — 4.3/5 (2923 reviews) 5. [EngageBay CRM](https://www.capterra.ch/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) ## Nutzerbewertungen ### "Reliable, economical and flexible" — 4.0/5 > **Luciano** | *2. Juni 2022* | Informationstechnologie & -dienste | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: The aspect that I liked most about 360dialog is the simplicity with which it is possible to integrate into the ecosystem of your ChatBot marketing systems, including Facebook Business Manager. > > **Nachteile**: Sometimes the response times from the assistance are not quick, so in case you have problems or needs you have to resign yourself and have a little patience > > The general experience is positive: configuration of the number, included in the Facebook Business Manager, creation of templates ... these are all easily manageable aspects through this very intuitive too. A little patience is needed in the case of customer assistance, which does not always intervene with the desired timeliness. ----- ### "Great customer support and a master class for customer ease of use" — 5.0/5 > **Jasser** | *7. Juli 2023* | Gastgewerbe | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: The dashbaord get a 10 out of 10 for easy of useDocumentation is clearl and concise > > **Nachteile**: Nothing yet that I can think of to provide a negative comment > > Satsified partner ----- ### "Horrible" — 1.0/5 > **Cédric** | *16. Februar 2023* | Computer-Software | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Only makes actually setting up a phone number for whatsapp easier than it is in meta's interface it self. > > **Nachteile**: A lot of downtime.There horrible customer support and horrible automatically adding of funds > > Our experience with 360dialog was a complete disaster. They automatically deducted funds from our CC without permission, and then kept charging us for months even though we hadn't used anywhere close to the supposed "free" limit of 1000 conversations a month.When we asked for our money back, they refused to give it to us unless we closed all our phone numbers registered with them. We complied with their demand and closed all our phone numbers, but still never received a refund. It's a total ripoff. They essentially stole hundreds of dollars from us and left us with no recourse.We strongly recommend that you stay far away from these scammers. If you are looking for messaging solutions, we suggest considering just directly using meta, as its a lot cheaper (no 50eu month fee per numbder) and you wont run the risk of getting scammed. ----- ### "Great Automation Solution for Digital Businesses" — 5.0/5 > **Elisha Gindae** | *22. Februar 2023* | Bankwesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The messenger solution utilizes a smart Use Cases \& Technology. The WhatsApp Messaging API feature has been one that has been a great solution for us as a business and for our customers. > > **Nachteile**: Payments for services are current on as is, instead of at the end of the month. This would be better for reconciling accounts rather than having charges come in daily. > > We are serving a digital age of customers in our industry that has proven likable for our customer base in terms of accessibility and convince at your fingertips from anywhere in the world. ----- ### "Powerful tool that gives control over WhatsApp" — 5.0/5 > **Abhinav** | *18. Juni 2022* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: 360dialog has amazing whatsapp apis. I used it for my client Business to go live over whatsapp. Best part of it is you can have WhatsApp to and fro communication and control that with a bot. It's a amazing way to connect with your customers. > > **Nachteile**: 360dialog has direct whatsapp api but currently WhatsApp has started it's competition cloud api by WhatsApp which is a cheaper substitute with sams number of functionalities. > > it's a feature loaded tool to get to and fro communication from WhatsApp via APIs and power of bots. ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.ch/software/174965/360dialog?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/174965/360dialog) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten