--- description: Detaillierte Informationen über Grasshopper zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Grasshopper Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Telefon Software](/directory/30084/telephony/software) > [Grasshopper](/software/175002/grasshopper) # Grasshopper Canonical: https://www.capterra.ch/software/175002/grasshopper Seite: 1 / 16\ Weiter: [Nächste Seite](https://www.capterra.ch/software/175002/grasshopper?page=2) > Hole dir die perfekte Telefonnummer für dein kleines Unternehmen und verwandle die Welt in dein Büro mit der virtuellen Telefonanlage Grasshopper. > > Bewertung: **4.3/5** von 360 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Grasshopper? Das virtuelle Telefonsystem Grasshopper wurde für kleine Unternehmen entwickelt und erfüllt die Anforderungen selbständiger Unternehmensinhaber\*innen und kleiner Unternehmen effektiv. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.3/5** | 360 Nutzerbewertungen | | Bedienkomfort | 4.3/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.2/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.2/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: GoTo - **Region**: Orem, USA - **Gegründet**: 2003 ## Gewerblicher Kontext - **Startpreis**: $ 14.00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten ## Funktionen - Alarmfunktion / Benachrichtigungen - Anrufaufzeichnung - Anrufprotokoll - Anrufüberwachung - Automated Attendant - Automatische Anrufverteilung - Berichterstattung / Analyse - Call-Center-Management - IVR - Kollaboration mehrerer Nutzer - Kontaktmanagement - Mobiler Zugriff - Multi-Channel-Kommunikation - PBX - SMS-Nachrichtenversand - Syndikat-Gruppen - Umleitung der Anrufe - Virtuelle Erweiterungen - VoIP (IP-Telefonie) - Voice-Mail - Weiterleitung von Anrufen (Call Routing) ## Integrationen (2 insgesamt) - Google Voice - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Telefon Software](https://www.capterra.ch/directory/30084/telephony/software) ## Ähnliche Kategorien - [Telefon Software](https://www.capterra.ch/directory/30084/telephony/software) - [VoIP-Software](https://www.capterra.ch/directory/30940/voip/software) - [Unified Communications Software](https://www.capterra.ch/directory/31035/unified-communications/software) - [Telefonanlage Software](https://www.capterra.ch/directory/31101/business-phone-systems/software) - [Cloud PBX Telefonanlagen](https://www.capterra.ch/directory/31102/cloud-pbx/software) ## Alternativen 1. [Ringover](https://www.capterra.ch/software/169627/ringover) — 4.7/5 (890 reviews) 2. [Nextiva](https://www.capterra.ch/software/175788/nextiva) — 4.6/5 (919 reviews) 3. [RingEX](https://www.capterra.ch/software/132178/ringcentral-mvp) — 4.2/5 (1206 reviews) 4. [3CX](https://www.capterra.ch/software/158704/3cx) — 4.4/5 (468 reviews) 5. [Ooma Office](https://www.capterra.ch/software/174109/ooma-office) — 4.4/5 (248 reviews) ## Nutzerbewertungen ### "Grasshopper is an Amazing Tool for Entrepreneurs" — 4.0/5 > **Alexandra** | *25. November 2015* | Design > > **Vorteile**: Grasshopper gets it done right. It's incredibly affordable for letting your business have a professional line without breaking the bank and there's never a call quality issue. You can also choose a vanity number which is a huge bonus (100% of my recommendations to others for Grasshopper get a vanity number.) Biggest perks include: \*No per user cost - only pay for what you use, or buy a larger plan if you talk a lot \*Create a ton of extensions \*Mobile App is really helpful - you can dial out using your vanity number \*Voicemails delivered to your inbox or listed to them over the mobile app \*Call screening (personal favorite, so I can truly decide if I want to take that call or not\!) \*Time Zone setup for users that are maybe on a different coast then you (we use this currently) > > **Nachteile**: Lack of integration with CRM. Other CRM tools often an auto dialer that allows you to associate calls with leads and so forth, and I think this would add a lot of value if it were added. Also, no local vanity numbers. Wish regulatory fees were a bit lower but can't do too much about that. Lastly, not really a con, but when you sign up, you need to call and ask them to upgrade you to the advanced user interface. There is no extra cost, but this is the you really need to make your life easier. > > We've been using Grasshopper since 2013 and it's been a wonderful tool. You know your software is great when you don't actually spend any time thinking about it and it just works. Support is amazing, but I hardly ever have to use it because we never have any problems. We just opened up our third Grasshopper account for our consulting firm, and other manufacturing company. Our favorite things about Grasshopper is that there are only the flat costs, instead of per user costs. Our business works with many independent professionals, ( ie our dedicated IT person is also a small business owner) and we needed to be able to give people their own extensions so our customers could reach out to them directly, but still under the umbrella and safety of our business. Grasshopper makes it really easy to do that, keeping us professional and our customers satisfied. I would hate to have to pay for 13 extensions, when I really only need 7 users, but with other systems, for every email you add on, you have to pay for that user. You also only pay for what you use or your plan, so you don't have to break the bank. We don't take an excess amount of calls to our office, mostly email, so you only have to spend a little, you really get a lot. You can pay by the minute (which we choose to do based on our fluctuating call patterns) or you can buy a bulk minute plan, which is incredibly competitive in price. The call quality is absolutely amazing, because Grasshopper runs over traditional phone lines and not VOIP. This allows you as a business owner to run a cloud based system, but get all the benefits of landline quality. If you're a business of 1 and want to sound more professional, Grasshopper is the best way to do it. You can set up multiple extensions (press 1 for sales, 2 for support) even if they all forward to the same place. It's also perfect if you're like our business, where you require not a lot of talk time, but several departments and extensions to be able to suit your customer needs because of contractors on your team. I definitely recommend this to anyone who has large contractor teams that work on several projects together regularly and need to delegate some responsibility. Whether you're a solopreneur, a small business, or even a large business, Grasshopper allows you to take your business anywhere, any time, without problems. It's easy, affordable, and get's the job done well. ----- ### "Stops robocalls but needs more than one extension." — 4.0/5 > **Daniel** | *5. November 2025* | Bau | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: Most of the spam I got from the website phone number just gives up. 95% is not even local. They just hang up as it's a robocall. > > **Nachteile**: I wish the basic service had more than one extension. Then the juice would be worth the squeeze. Yu know? > > Fairly good. I wish that I had gotten more than one extension for the money. This essay has too many word requirements. ----- ### "GRASSHOPPER had FCC Anti Spam requirements that cost too much time\!" — 2.0/5 > **NOAH** | *5. Juli 2025* | Bau | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: That I was able to text and that I was able to get extensions dialed for different employees along with visual voicemail > > **Nachteile**: That I was not able to text due to Federal Communications Commission who had a ton of red tape for anti-spam requirements for 7 digit phone numbers, it took us months to modify our website and regain texting capabilities. > > It cost us so much to comply with the new requirements that the FCC had and the unclear instructions that it basically had more costs to it than benefits in terms of the time that it cost our small business. ----- ### "Good Voice Quality, Features & Good Phone Support" — 5.0/5 > **Vijay** | *14. Februar 2025* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Very Cost Effective \& Superb Voice Quality > > **Nachteile**: Missing Chat Support \& Only Available In USA \& Canada > > I have used grashopper for 2 years \& voice quality \& phone support very good having good features like call forwarding, Auto Attendent,Extensions etc. which is essential for any good business softphone ----- ### "Great VoIP System" — 5.0/5 > **Reema** | *13. Januar 2023* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I really like Grasshopper. I enjoy that we can now direct callers to the right program they are interested in (we are a camp with multiple locations) and I love the voicemail feature, where voicemails are transcribed to text and sent to users via email so you can have the different call directs sent to different people, and you can see the transcript of miss caller needs so you can direct the right employee to it. > > **Nachteile**: I have found that, when it directs to a mobile line, it shows the Grasshopper number and not the caller number, so sometimes you're going into a call for a caller you know blind because you can't see their number. > > Overall, I have enjoyed our time with Grasshopper. ----- Seite: 1 / 16\ Weiter: [Nächste Seite](https://www.capterra.ch/software/175002/grasshopper?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/175002/grasshopper) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten