Wir helfen Unternehmen in der Schweiz
seit 17 Jahren bei der Softwareauswahl
Call Center Studio
Was ist Call Center Studio?
Call Center Studio ist ein KI-basiertes All-in-one-CCaaS, das all deine betrieblichen Anforderungen erfüllt, einschließlich Anrufen, Routing, Berichterstattung, Analyse und Verbesserung der Leistung. Mit Call Center Studio genießt du Skalierbarkeit und Effizienz mit CX-orientiertem, remotefähigen Pay-as-you-go-Modellen.
Wer verwendet Call Center Studio?
Alle Callcenter mit mehr als 50 Agents
Du bist nicht sicher, ob Call Center Studio das Richtige ist?
Mit einer beliebten Alternative vergleichen
Call Center Studio
Weitere gute Alternativen zu Call Center Studio
Bewertungen über Call Center Studio
In Betracht gezogene Alternativen:
Call Center Studio makes our deployment easier.
Kommentare: Overall experience with CCS has been remarkable. I love working with the entire team and will make sure to use them for all our projects in which we can.
Vorteile:
Call Center Studio is easy to use and learn. We have been able to deploy 2 projects in the last year with complete help from the CCS team. They are very responsive and helpful.
Nachteile:
The only complaint I had about the product was every disposition for outbound dialing required a scheduling. However, the CCS team fixed this after we requested a change.
In Betracht gezogene Alternativen:
Call Center Studio Experience ( 4 years )
Kommentare: overall very easy. I can get any report I want. Instant view, control from phone. It is very easy to access from anywhere. Sound recordings are complete. thank you so much.
Vorteile:
very easy to use and economically inexpensive. I can get support very fast.
Nachteile:
This software is under the minuscule. I've been fine for 4 years.
Rocky and Unpredictable
Kommentare: I can easily contact any client I want with an internet connection and a head set.
Vorteile:
I like the ease of use - it is quite easy to call and to follow up on previous calls done. Also like how every missed call is received via a voice mail message to my inbox.
Nachteile:
So many connection problems. I call clients in Saudi Arabia and Egypt from Istanbul and I never know what to expect. Many days I would be lucky if I get to have a minute phone call with a client before he loses me or I lose him or I get stuck in a loop of the conversation and can no longer reach him. The connection problems really hinder my job and waste my time.
In Betracht gezogene Alternativen:
Aylin Kılıç -Planing Manager
Kommentare: overall comfortable to use, not complicated
Vorteile:
User Friendly, simple, wide report opportunity, containing new technologies, accelerating
Nachteile:
There may be information boxes in the menus
In Betracht gezogene Alternativen:
IT manager
Kommentare: integrated quickly, users adapted very quickly thanks to the program training and it is very simple to use
Vorteile:
best userscreen and very simple to use, users quickly adapted...
Nachteile:
to be simple :) , The usage could have been a little more detailed and comprehensive.
