---
description: Detaillierte Informationen über Okendo zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Okendo Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026
---

Breadcrumb: [Startseite](/) > [Review Management Software](/directory/31024/review-management/software) > [Okendo](/software/176189/okendo)

# Okendo

Canonical: https://www.capterra.ch/software/176189/okendo

Seite: 1 / 11\
Weiter: [Nächste Seite](https://www.capterra.ch/software/176189/okendo?page=2)

> Ermöglicht Einzelhändlern die Erfassung und Darstellung von Kundenbewertungen, Reviews, Profilen, Fotos, Videos, Fragen, Antworten und Kommentaren.
> 
> Bewertung: **4.9/5** von 239 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet Okendo?

Stark wachsende Shopify-Einzelhändler.

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.9/5** | 239 Nutzerbewertungen |
| Bedienkomfort | 4.8/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: Okendo
- **Gegründet**: 2016

## Gewerblicher Kontext

- **Startpreis**: $ 19.00
- **Preismodell**:  (Kostenlose Version verfügbar) (Gratis Testen)
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Unterstützte Sprachen**: Chinesisch (traditionell), Deutsch, Dänisch, Englisch, Finnisch, Französisch, Griechisch, Indonesisch, Italienisch, Japanisch, Koreanisch, Kroatisch, Niederländisch, Norwegisch, Polnisch, Portugiesisch, Rumänisch, Russisch, Schwedisch, Slowakisch, Slowenisch, Spanisch, Thailändisch, Tschechisch, Türkisch, Ukrainisch, Ungarisch, Vietnamesisch
- **Verfügbare Länder**: Australien, Deutschland, Dänemark, Finnland, Frankreich, Irland, Kanada, Neuseeland, Schweden, Spanien, Vereinigte Staaten, Vereinigtes Königreich

## Funktionen

- Berichterstattung und Statistik
- Bonus-Verwaltung
- Dashboard Software
- Daten-Import / -Export
- Kampagnenmanagement
- Leistungskennzahlen
- Multichannel-Marketing
- Negatives Feedback Management
- Nutzerbewertungs-Anfrage
- Nutzerbewertungs-Notifikation
- Reaktions-Management
- Sentiment-Analyse
- Social-Media-Integration
- Teilen in sozialen Medien
- Third-Party Integrations
- Treueprogramm
- Zugriffsquellen-Verfolgung
- Überprüfung bewerten

## Integrationen (38 insgesamt)

- AfterShip
- Afterpay
- Alloy
- Athos Commerce
- Bazaarvoice
- CartHook
- EcoCart
- Friendbuy
- Google Ads
- Google Analytics 360
- Gorgias
- Justuno
- Klaviyo
- Linnworks
- LoyaltyLion

... und 23 weitere Integrationen

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- 24/7 Live-Support
- Chat

## Category

- [Review Management Software](https://www.capterra.ch/directory/31024/review-management/software)

## Ähnliche Kategorien

- [Review Management Software](https://www.capterra.ch/directory/31024/review-management/software)
- [Customer-Loyalty-Software](https://www.capterra.ch/directory/10031/customer-loyalty/software)
- [Referral Software](https://www.capterra.ch/directory/30681/referral/software)
- [Umfragetools](https://www.capterra.ch/directory/30092/survey/software)
- [Customer Advocacy Software](https://www.capterra.ch/directory/31435/customer-advocacy/software)

## Alternativen

1. [Trustpilot](https://www.capterra.ch/software/169618/trustpilot) — 4.5/5 (1207 reviews)
2. [Birdeye](https://www.capterra.ch/software/152997/birdeye) — 4.7/5 (707 reviews)
3. [ReputationStacker](https://www.capterra.ch/software/160682/reputationstacker) — 4.9/5 (59 reviews)
4. [Yotpo](https://www.capterra.ch/software/144389/yotpo) — 4.5/5 (377 reviews)
5. [NiceJob](https://www.capterra.ch/software/142037/nicejob) — 4.9/5 (203 reviews)

## Nutzerbewertungen

### "Our Okendo experience" — 5.0/5

> **mikhail van spencer** | *31. Juli 2026* | Essen & Trinken | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: overall platform and ease of integration to our tech stack with shopify and other external review partners for retailers like bazaarvoice is streamlined. The up to date technologies and evolution of platform is top notch and helpful to gain more trust on your brand and products.
> 
> **Nachteile**: I dont see any of it yet, we are happy at what we have and paid for. Hopefully there is other integration that would be involved in future with other big providers like skio or other.
> 
> Very good. Superb. Our merchant account manager \[sensitive content hidden\]
 is on top of things and proactive in making sure that we have best in class experience and utilizing knowledge

-----

### "Seamless Integration, Top-Tier Support, and Real Business Growth with Okendo" — 5.0/5

> **Thomas** | *25. August 2026* | Konsumgüter | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: The user interface is very easy to use and straight forward. Okendo also has a lot of features we were looking for, all built into a single platform. More importantly, our CSM has assisted us with creating a great customer experience as well as growing our business.
> 
> **Nachteile**: Costs can add up quickly depending on what you are looking for, however, we have had a positive experience with the enhancements we paid for.
> 
> Overall, Okendo has been a pleasure to work with. Our CSM is great, the features available are exactly what we are looking for, and we hope the product only gets better.

-----

### "Feedback" — 3.0/5

> **Asha** | *29. Dezember 2022* | Einzelhandel | Empfehlungsbewertung: 7.0/10
> 
> **Vorteile**: Ease of use - simple to navigate and integrates with other systems well
> 
> **Nachteile**: price increase for what we actually use it for.

-----

### "Excellent customer support" — 5.0/5

> **Manda** | *27. August 2026* | Konsumgüter | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Their support team is incredibly helpful\! \[sensitive content hidden\] has been an awesome partner to help us get the most out of the platform and features.
> 
> **Nachteile**: No complaints. Everything has been easy to use so far and we're enjoying all of the features to support segmentation.

-----

### "Insightful, customizable, and backed by a great team." — 5.0/5

> **Cami** | *30. Juni 2026* | Bekleidung & Mode | Empfehlungsbewertung: 8.0/10
> 
> **Vorteile**: Beyond the product itself, \[sensitive content hidden\]
 and his team have been receptive to our customization requests and worked with us to tailor the experience to fit our brand and our users' needs.
> 
> **Nachteile**: I would like to have been able to customize alignment \& spacing out of the box. As well as button placements and minor UI things.
> 
> Okendo has been a good for our team, with powerful review and insights features paired with a genuinely collaborative, responsive support team.

-----

Seite: 1 / 11\
Weiter: [Nächste Seite](https://www.capterra.ch/software/176189/okendo?page=2)

## Links

- [Auf Capterra anzeigen](https://www.capterra.ch/software/176189/okendo)

## Diese Seite ist in den folgenden Sprachen verfügbar

| Sprache | URL |
| de | <https://www.capterra.com.de/software/176189/okendo> |
| de-AT | <https://www.capterra.at/software/176189/okendo> |
| de-CH | <https://www.capterra.ch/software/176189/okendo> |
| en | <https://www.capterra.com/p/176189/Okendo/> |
| en-AE | <https://www.capterra.ae/software/176189/okendo> |
| en-AU | <https://www.capterra.com.au/software/176189/okendo> |
| en-CA | <https://www.capterra.ca/software/176189/okendo> |
| en-GB | <https://www.capterra.co.uk/software/176189/okendo> |
| en-IE | <https://www.capterra.ie/software/176189/okendo> |
| en-IL | <https://www.capterra.co.il/software/176189/okendo> |
| en-IN | <https://www.capterra.in/software/176189/okendo> |
| en-NZ | <https://www.capterra.co.nz/software/176189/okendo> |
| en-SG | <https://www.capterra.com.sg/software/176189/okendo> |
| en-ZA | <https://www.capterra.co.za/software/176189/okendo> |
| es | <https://www.capterra.es/software/176189/okendo> |
| es-AR | <https://www.capterra.com.ar/software/176189/okendo> |
| es-CL | <https://www.capterra.cl/software/176189/okendo> |
| es-CO | <https://www.capterra.co/software/176189/okendo> |
| es-CR | <https://www.capterra.co.cr/software/176189/okendo> |
| es-DO | <https://www.capterra.do/software/176189/okendo> |
| es-EC | <https://www.capterra.ec/software/176189/okendo> |
| es-MX | <https://www.capterra.mx/software/176189/okendo> |
| es-PA | <https://www.capterra.com.pa/software/176189/okendo> |
| es-PE | <https://www.capterra.pe/software/176189/okendo> |
| fr | <https://www.capterra.fr/software/176189/okendo> |
| fr-BE | <https://fr.capterra.be/software/176189/okendo> |
| fr-CA | <https://fr.capterra.ca/software/176189/okendo> |
| fr-LU | <https://www.capterra.lu/software/176189/okendo> |
| it | <https://www.capterra.it/software/176189/okendo> |
| nl | <https://www.capterra.nl/software/176189/okendo> |
| nl-BE | <https://www.capterra.be/software/176189/okendo> |
| pt | <https://www.capterra.com.br/software/176189/okendo> |
| pt-PT | <https://www.capterra.pt/software/176189/okendo> |

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