---
description: Detaillierte Informationen über Simplesat zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Simplesat Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026
---

Breadcrumb: [Startseite](/) > [Kundenzufriedenheit Software](/directory/30541/customer-satisfaction/software) > [Simplesat](/software/177336/simplesat)

# Simplesat

Canonical: https://www.capterra.ch/software/177336/simplesat

Seite: 1 / 4\
Weiter: [Nächste Seite](https://www.capterra.ch/software/177336/simplesat?page=2)

> Angenehm einfach zu bedienende Ein-Klick-Zufriedenheitsumfragen für serviceorientierte Fachleute.
> 
> Bewertung: **4.8/5** von 61 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet Simplesat?

– IT-Dienstleister (MSPs)
– Technologieunternehmen mit Kundenserviceteams
– Unternehmen, die Helpdesks wie Zendesk, Freshdesk, Intercom, ConnecTwise oder Autotask verwenden

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.8/5** | 61 Nutzerbewertungen |
| Bedienkomfort | 4.9/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.9/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.8/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: Simplesat
- **Region**: Seattle, USA
- **Gegründet**: 2016

## Gewerblicher Kontext

- **Startpreis**: $ 119.00
- **Preismodell**:  (Gratis Testen)
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert
- **Unterstützte Sprachen**: Englisch
- **Verfügbare Länder**: Australien, Deutschland, Frankreich, Irland, Italien, Kanada, Mexiko, Neuseeland, Niederlande, Philippinen, Singapur, Spanien, Südafrika, Vereinigte Staaten, Vereinigtes Königreich

## Funktionen

- Anonymes Feedback
- Anpassbare Formulare
- Anpassbare Vorlagen
- Befragungs-/Umfragemanagement
- CES-Umfragestruktur
- E-Mail-Management
- Mobile Umfrage
- Multi-Channel-Vertrieb
- NPS-Umfragestruktur
- Negatives Feedback Management
- Third-Party Integrations
- Überwachung der Beschwerden

## Integrationen (64 insgesamt)

- AWeber
- Accelo
- Artologik HelpDesk
- Atera
- Autotask PSA
- BrightGauge
- Bullhorn ATS & CRM
- Calendly
- CloudRadial
- ConnectWise PSA
- Constant Contact
- Dropbox Business
- Easy8
- Facebook Business Suite
- Freshcaller

... und 49 weitere Integrationen

## Optionen für Kundensupport

- E-Mail/Helpdesk
- Wissensdatenbank
- Chat

## Category

- [Kundenzufriedenheit Software](https://www.capterra.ch/directory/30541/customer-satisfaction/software)

## Ähnliche Kategorien

- [Kundenzufriedenheit Software](https://www.capterra.ch/directory/30541/customer-satisfaction/software)
- [NPS-Software](https://www.capterra.ch/directory/32075/nps/software)

## Alternativen

1. [Typeform](https://www.capterra.ch/software/137289/typeform) — 4.7/5 (945 reviews)
2. [Survicate](https://www.capterra.ch/software/132914/survicate) — 4.6/5 (99 reviews)
3. [SurveyMonkey](https://www.capterra.ch/software/32728/surveymonkey) — 4.6/5 (10427 reviews)
4. [Screeb](https://www.capterra.ch/software/1021951/screeb) — 4.5/5 (42 reviews)
5. [GetFeedback](https://www.capterra.ch/software/133180/getfeedback) — 4.6/5 (53 reviews)

## Nutzerbewertungen

### "Fantastic for providing real-time feedback from customers" — 5.0/5

> **Steven** | *15. März 2019* | Telekommunikation | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Super easy to implement, very easy for those receiving the survey to complete, the customer support team is second-to-none\!
> 
> **Nachteile**: I would add some additional reporting features so that I can better track trends over time but the team has taken that feedback (and already implemented some of it) and I see the features coming out on a regular basis. But overall I have zero complaints.
> 
> It has allowed us to get feedback on a micro scale and identify specific clients who need more attention but also macro trends that have allowed us to course-correct quickly to keep up with changing trends.

-----

### "Simple and just works" — 5.0/5

> **Jesse** | *15. März 2019* | Computer- & Netzwerksicherheit | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: The software just does what it's supposed to do. I particularly liked the GIF's in the email for the users to click on, put some motion in there. It is fast, looks nice, very affordable. Great product.
> 
> **Nachteile**: It doesn't natively integrate with BrightGauge yet (you can ask for BrightGauge to work on that which we have) but we didn't have time to build out all the gauges to be able to use it.

-----

### "Has potential however not a mature product yet" — 3.0/5

> **Joshua** | *13. März 2019* | Informationstechnologie & -dienste | Empfehlungsbewertung: 5.0/10
> 
> **Vorteile**: I like the website widget for sharing feedback publically. The integration of NPS surveys alongside ticket surveys is great.
> 
> **Nachteile**: The dashboarding is not developed enough for me yet. Other products are more conducive to a single dashboard you'd want to put up on a wall screen to display feedback with relevent information and filters.
> 
> I think this product has the potential to be a great poduct however at the moment it still has some development to go before I would consider moving from our incumbent solution.

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### "Works as described and better\!" — 5.0/5

> **Jay** | *19. März 2019* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: It gives us the opportunity to get QUICK, honest feedback from our users. We have the ability to schedule to whom, when and what trigger responses they go out to. The ease of setting it up useful and the recorded info we get allows us to focus not only on areas of improvements, but do what we did right the first time, better the next go round.
> 
> **Nachteile**: Every once in a while I will get an "anonymous" survey.

-----

### "SimpleSat takes getting and sharing customer feedback to a new level of ease" — 5.0/5

> **Joshua** | *12. März 2019* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Makes the process for getting customer feedback nearly frictionless for the customer. It increased the amount of feedback we get 50x from the survey forms we were using before.
> 
> **Nachteile**: No cons to speak of, it's been phenomenal.
> 
> We had problems getting feedback from customers. Fewer than .05% filled out satisfaction surveys. When we switched to SimpleSat that jumped to 10% (and is climbing).

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Seite: 1 / 4\
Weiter: [Nächste Seite](https://www.capterra.ch/software/177336/simplesat?page=2)

## Links

- [Auf Capterra anzeigen](https://www.capterra.ch/software/177336/simplesat)

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| de-CH | <https://www.capterra.ch/software/177336/simplesat> |
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| pt | <https://www.capterra.com.br/software/177336/simplesat> |
| pt-PT | <https://www.capterra.pt/software/177336/simplesat> |

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