--- description: Detaillierte Informationen über rater8 zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: rater8 Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Online Reputation Management Tools](/directory/30750/reputation-management/software) > [rater8](/software/177794/rater8) # rater8 Canonical: https://www.capterra.ch/software/177794/rater8 Seite: 1 / 9\ Weiter: [Nächste Seite](https://www.capterra.ch/software/177794/rater8?page=2) > Lösung für das Reputationsmanagement im Gesundheitswesen, die es medizinischen Praxen ermöglicht, Patientenfeedback in Echtzeit zu erfassen. > > Bewertung: **5.0/5** von 183 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet rater8? Gesundheitswesen: Private/Facharztpraxen, medizinische Praxen und Krankenhäuser. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **5.0/5** | 183 Nutzerbewertungen | | Bedienkomfort | 4.9/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 5.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.8/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.9/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 100% | (10/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: rater8 ## Gewerblicher Kontext - **Startpreis**: $ 109.00 - **Preismodell**: (Kostenlose Version verfügbar) - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten ## Funktionen - Dashboard Software - HIPAA konform - Kundenerlebnis-Management - Negatives Feedback Management - Nutzerbewertungs-Anfrage - Nutzerbewertungs-Notifikation - Reaktions-Management - Review Sharing - SEO-Management - Sentiment-Analyse - Social-Media-Integration - Teilen in sozialen Medien - Überprüfung bewerten ## Integrationen (42 insgesamt) - Acumen nEHR - AdvancedMD EHR - Azalea Health - CGM webPRACTICE - CareCloud - Cerbo - ChartPath - ClinixPM - CureMD - DrChrono - ECLIPSE - EPIC - Elation - Greenway Practice Management - Harris CareTracker ... und 27 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Online Reputation Management Tools](https://www.capterra.ch/directory/30750/reputation-management/software) ## Ähnliche Kategorien - [Online Reputation Management Tools](https://www.capterra.ch/directory/30750/reputation-management/software) - [Review Management Software](https://www.capterra.ch/directory/31024/review-management/software) - [Patientenbindung Software](https://www.capterra.ch/directory/31085/patient-engagement/software) ## Alternativen 1. [Trustpilot](https://www.capterra.ch/software/169618/trustpilot) — 4.5/5 (1205 reviews) 2. [Swell](https://www.capterra.ch/software/172802/swell) — 4.6/5 (357 reviews) 3. [Birdeye](https://www.capterra.ch/software/152997/birdeye) — 4.7/5 (704 reviews) 4. [Review Wave](https://www.capterra.ch/software/157424/review-wave) — 4.7/5 (70 reviews) 5. [GiveMe5.ai](https://www.capterra.ch/software/207396/GiveMe5-ai) — 4.7/5 (86 reviews) ## Nutzerbewertungen ### "Rater8 is great if you want more reviews." — 5.0/5 > **Cynthia** | *30. Januar 2025* | Marketing & Werbung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I love Rater8. They have such an amazing customer service and a fantastic product. I work with them with several of my clients and am always impressed with the results. > > **Nachteile**: Can't think of anything bad. They are just great. > > Just great all around\! I appreciate their customer support team. ----- ### "Enhancing Patient Care" — 5.0/5 > **Summer** | *25. September 2024* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I like the management of our reviews. Not only does the integration with our EHR help build our online reputation and cut a clearer picture of operations with internal surveys, but it also helps us manage and correct issues patients may be having in real time, helping us to create a better patient experience. > > **Nachteile**: I don't have any complaints. Comparatively, similar companies offer addititional marketing tools, which would be great to utilize, but I think Rater8 has perfected what they do by staying focused on reputation building and data collection and that just doesn't compare to other companies. > > I've had a great experience with Rater8. Very responsive team, and the software is very easy to navigate. ----- ### "Rater8 review" — 4.0/5 > **Kirby** | *12. Oktober 2021* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: I like the ability to keep track of reviews based on provider and location. > > **Nachteile**: It's easy to get bogged down in the customization (which isn't a bad thing in and of itself). ----- ### "Easy Access to Insights" — 5.0/5 > **Cayla** | *30. April 2025* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Ease of navigating the Dashboard to access feedback. it was easy to track Google reviews as well as respond feedback. being able to create custom and free responses allowed for more personable replies of appreciation to our patients. > > **Nachteile**: It was fit for what we need. So no cons to consider at this time. > > We've been using Rater8 for a while now, and it’s honestly great to use for our practice. It provided insights on how our patients feel. The automated feedback makes it super easy to hear from patients without having to do anything manually, and it’s great seeing more positive Google reviews come in consistently. I really appreciate how simple the dashboard is—it’s clean, easy to navigate, and gives us real-time insights into how we’re doing. Plus, knowing it’s HIPAA-compliant gives us peace of mind with patient info. Overall, it’s been a smooth and really helpful tool for keeping track of our patient experience and boosting our online reputation. ----- ### "Marketing Coordinator" — 5.0/5 > **Lauryn** | *27. Januar 2025* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: By utilizing rater8, we are able to actively listen to our patients feedback and gather a better understanding of what it is we are doing right, and what we need to improve. With rater8, gathering this information is easy, and straightforward. Plus, whenever we need anything, rater8 is on top of it and gets things done in a timely manner\! I never have to worry about it taking days for them to get back to me and it is refreshing knowing that they are keeping an eye on things as well to make sure things are running properly. > > **Nachteile**: I wish that rater8 had the capability to download benchmarking data, along with the comments made for each survey question, filtered by each physician/location. > > I am very pleased with rater8 and everyone that has worked with me. They respond to my support emails within a timely manner and always get me an answer right away or take the time to find the right answer for me in a timely manner. They also intend to make updates to the platform that will only benefit user experience. ----- Seite: 1 / 9\ Weiter: [Nächste Seite](https://www.capterra.ch/software/177794/rater8?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/177794/rater8) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | ----- ## Strukturierte Daten