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seit 18 Jahren bei der Softwareauswahl

ClinicSense
Was ist ClinicSense?
Die Klinikmanagement-Lösung ist ideal für einzelne Ärzte und kleine Kliniken. Sie hilft Nutzern, Verkäufe, Termine und mehr zu verwalten.
Wer verwendet ClinicSense?
Webbasierte Klinikverwaltungslösung, die es Massagetherapeuten, Akupunkteuren, Osteopathen und anderen Personen ermöglicht, die Terminplanung, Berichte, Zahlungen und andere Verwaltungsaufgaben zu verwalten.
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ClinicSense
Bewertungen über ClinicSense

All I Need is in ClinicSense
Kommentare: I was an early adapter and have been impressed from day one from the pricing, the capacity and the constant development of the product.
Vorteile:
I like the feedback options and that ClinicSense is constantly improving/adjusting the product to provide more/better features to the end users (therapists and clients).
Nachteile:
I can think of not one thing that I do not like about ClinicSense that I must have. Eventually, it would be great to be able to complete insurance claims through ClinicSense, but it is not a requirement. All the other features surpass other systems that I have seen.
In Betracht gezogene Alternativen:
Good Job, ClinicSense
Kommentare: Clinic sense is a good product from an admin standpoint. It doesn't have the same features as some of the other programs so I would say it is best for a solo practitioner.
Vorteile:
It is very user friendly and intuitive. I like that you can send newsletters and updates through the program.
Nachteile:
I would like to a wait list feature added.
Been using for 5 years now.
Kommentare: Overall it’s been solid and I’ve been using it for 5 years.
Vorteile:
Very user friendly and easy to navigate. Made it easy to book, rebook, take notes, etc
Nachteile:
The app for the phone could use a update
In Betracht gezogene Alternativen:
Do Not Recommend
Kommentare: We have not been happy and would change to a new system if it wasn't so much trouble. I anticipate us changing eventually.
Vorteile:
The only thing that we liked about ClinicSense is that we didn't have to use an appointment book at the office any longer.
Nachteile:
This booking system has so many glitches and problems that we get frustrated weekly. Modalities saved for a practitioner are lost, schedules showing to clients are different than what is on the books...You also can't reach someone for help during the weekends.
In Betracht gezogene Alternativen:
Not Switching Ever
Kommentare: It was rocky during the updates and the big change to the new platform, but it has been smooth sailing. The ClinicSense team is amazing. Keep up the good work!
Vorteile:
I love that you can review your appointment requests and you can reject or accept them. I like having that control. Especially since I do not take new clients at this time.
Nachteile:
I need that waitlist option. But I know that is coming. SO it's a con that has already been resolved and in the works.
I love clinic sense!
Kommentare: Very good. It has most of the features I am looking for in a charting/booking website.
Vorteile:
Soap note feature. Gift cards can be sold on website as well.
Nachteile:
Some scheduling features, I wish you could as multiple work periods during the day (say 9-12, then 2-5). But you can add personal time in the middle which works too
I really enjoy it!
Kommentare: This is the 3rd massage software I've used and definitely my favorite. It's pretty easy to use for the therapists and clients. I wish there was a bit more customization with scheduling like setting different hours for a certain period of time instead of indefinitely. Overall I'd highly recommended it though!
Vorteile:
I mostly love that you guys consistently roll out new features!
Nachteile:
Some of the scheduling features can be a bit hard to customize
In Betracht gezogene Alternativen:
Great program and service
Vorteile:
Ease of use for myself as a practitioner as well as for clients.
Nachteile:
Nothing to compare it to. I have never used another service.
Keep up the great work!
Kommentare: The best booking and invoicing program I've ever used.
Vorteile:
Ease of use for both client and therapist
Nachteile:
Invoices being unable to calculate change.
Excellent product and team!
Kommentare: Excellent product and dependable and competent customer service.
Vorteile:
It dependable provides all of the features we need for booking, revenue tracking and marketing.
Nachteile:
It would be helpful to be able to track all text messages as well as all emails, including cancellations, going out to all customers, as well as their responses.
Easy to use, best Massage Therapy management tool I've seen.
Kommentare: I have been with clinicsense for some time and have only experienced its platform getting better and easier to use. I was so happy about it during and throughout the pandemic as adding extra forms and health information was easily accessible and we can continue to edit forms and messages which is fantastic.
Vorteile:
I love how easy it is to click and use. The widget was easy to add to my website and the link to Facebook. I like the look and feel and that I can manage how much information the therapist and front end can view from shared profiles. I can see everything from my account- Revenue, sales tax, etc. divided by therapist making payroll a breeze.
Nachteile:
I don't feel the mobile version is the best yet. I would like to access reports and such from the app and be able to use the back button without logging out. I also would like to have better access to how the soap notes are inputted as this is not something we currently use. but we are moving closer to paper-free.
In Betracht gezogene Alternativen:
ClinicSense Review
Kommentare: I love clinicsense. It works well for my business. I love that they are always improving it.
Vorteile:
I love the customer service the best. There is a lot of things I really like about ClinicSense but the customer service is top notch
Nachteile:
That you can just jump to next available appointment and with multiple therapists this would be a useful addition. Although they are always making it better so I am sure that this will be happening soon enough. I also don't like the price increase because it has gone up quite a bit from when I started. I am not saying it's not worth it, it's been a heavy increase especially with multiple practitioners in our practice.
Ease of use
Kommentare: Overall it has been simple to use and the feedback I received from many clients is very positive. The online booking is what they liked the best.
Vorteile:
The price point. Itoffers many features that I use everyday.
Nachteile:
It is missing a feature for me, wait list. Buti understand it will be added in the future.
Streamlining Appointments and Client Care for Health & Wellness Providers
Kommentare: Enhanced Client Experience: Convenient scheduling, secure access to records, and improved communication can all lead to a more positive client experience.
Vorteile:
Streamlined Appointments and Booking: ClinicSense appears to excel in appointment management, offering features like online booking, automated reminders, and customizable scheduling. This can significantly reduce administrative burden and free up staff time.
Nachteile:
Integration Challenges: Integrating ClinicSense with existing business processes might not be always smooth. Ensure your current software can work seamlessly with ClinicSense to avoid data silos or redundant data entry.
Acts as an assistant for my scheduling needs
Kommentare: It great that the clinicsense team are always thinking of ways to enhance their software system. I also really appreciate that I can directly email customer support with a question and the response time is extremely quick. I'm happy with it and have been using clinicsense for going on three years now.
Vorteile:
Having clinicsense is like hiring an assistant to do my scheduling. Personally, I cannot be available to answer my phone every time someone reaches out to schedule. With clinicsense, I send the client a link per their request to schedule an appointment and they schedule their appointments at their convenience.
Nachteile:
The few times I have realized there's a feature I could use such as having the ability to only offer a service to existing clients and another service only to new clients, clinicsense comes up with it. So, I would say they're always becoming more expansive in their features and I've never felt that I did not have what I need to run my business.
clinicsense 10/10
Kommentare: i have used clinicsense since the beginning of my career and have always loved it
Vorteile:
how user friendly it is, for practitioners but also for clients booking! I like the ability to duplicate notes to make charting easier!
Nachteile:
not sure, i think i’d like extra consent options for additional modalities such as cupping or hot stone massage
Great Experience since 2018
Kommentare: I've been very happy with ClinicSense and I love it that they're always updating to make it even better.
Vorteile:
This is an easy program that anyone can use. It has all the bells and whistles to promote your business and I don't have to micromanage my employees. If there is ever a problem, it's fixed immediately and the response is quick.
Nachteile:
I wish it were a little less expensive, but all in all, it's worth the money. It replaces a full time receptionist which is a plus!
Appreciation
Kommentare: Over this 5 years clinic sense has been very helpful for the growth of my clientele .
Vorteile:
I have good reviews from clients about the easy of booking online is. I like the reminders to clients about booking another appointment and I must mention the gift certificate clients receive.
Nachteile:
Honestly there is nothing I don't like about the system, everything is there ready to just click
Put the Customer First
Kommentare: They were great in my transition over from another software and very timely and accommodating to me with my questions. I also retired and failed to discontinue my subscription before the new term started. They were kind enough to prorate the term, and provide a refund for the future months that I wouldn't require the software! Class act!
Vorteile:
Timely response time. Accommodated me as the customer.
Nachteile:
none.
Amazing User Friendly Software
Kommentare: Overall experience is great. Questions/issues resolved quickly.
Vorteile:
Features are always improving and new features continuously implemented.
Nachteile:
Needs to be more user friendly with sending information/emails to individual clients, pick and choose particular clients for a specific therapist.
Excellent.
Kommentare: Excellent.
Vorteile:
I must commend the exceptional customer service provided by this program. They are incredibly responsive, accommodating, and genuinely dedicated to ensuring customer satisfaction. Despite being a doctor of acupuncture and oriental medicine, I've found that the software offers everything I need for my work. Remarkably, I've been with them since the beginning, and it's truly inspiring to see how much they've developed and improved over time. I highly recommend their services to anyone in need. Keep up the fantastic work!
Nachteile:
I like everything.
Exceptional customer service
Kommentare: I singed up for Clinicsense a few of years ago, and I've been happy with it ever since.
Vorteile:
I really appreciate how responsive the customer service is. I have always had prompt help with any issue, and they really make sure I understand. I love that they send videos explaining how to do things. I also like how easy it is to set up, and to manage all my appointments.
Nachteile:
I think I have not explored this enough to learn for myself, but I don't feel like i understand how to see what my clients are receiving. Really, I just think I need to spend more time with it.
A must have for independent business owners!
Kommentare: 10/10 Easy to use, frees up a lot of my time, and friendly, knowledgeable IT staff if you have questions.
Vorteile:
I love that clinicsense is very user friendly for myself as a business owner and for my clients!
Nachteile:
Cant say there is anything I dislike about this system or company!
Great program!
Kommentare: wonderful program. It makes being self employed simple
Vorteile:
how easy it is for clients to schedule, and the revenue report simplicity
Nachteile:
Would love a option for a waitlist. when people get to review after their appointments it never directs to my google page. I would like an option to edit the message that goes out with my schedule on sundays.
No stress with ClinicSense
Kommentare: Lmt for over 13 years and have utilized many programs and none have compared to ClinicSense
Vorteile:
Ease of use and easy to customize. Screens easy to see easy to move between screens
Nachteile:
I have not experienced anything not to like. Program always runs as it should