--- description: Detaillierte Informationen über EngageBay CRM zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: EngageBay CRM Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Marketing Automation Tools](/directory/6/marketing-automation/software) > [EngageBay CRM](/software/178819/engagebay-marketing) # EngageBay CRM Canonical: https://www.capterra.ch/software/178819/engagebay-marketing Seite: 1 / 38\ Weiter: [Nächste Seite](https://www.capterra.ch/software/178819/engagebay-marketing?page=2) > EngageBay ist ein All-in-one-CRM mit Marketing-, Vertriebs- und Serviceautomatisierungsfunktionen in einer einzigen Plattform. > > Bewertung: **4.6/5** von 912 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet EngageBay CRM? Für kleine bis mittelgroße Unternehmen, die eine erschwingliche allumfassende Verkaufs- und Marketingsoftware benötigen, um Leads zu gewinnen, zu binden, zu pflegen und zu Kunden umzuwandeln. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 912 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: EngageBay - **Region**: Mountain House, USA - **Gegründet**: 2016 ## Gewerblicher Kontext - **Startpreis**: $ 14.99 - **Preismodell**: (Kostenlose Version verfügbar) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 209 weitere ## Funktionen - A/B Testing - Aktivitäts-Dashboard - Anrufer-ID - Anrufüberwachung - Automatische Anrufverteilung - Automatische Antworten - Automatisierte Terminplanung - Bearbeiten in Echtzeit - Berichterstattung / Analyse - Bestenlisten - Drag-and-Drop - Echtzeit-Chat für Kunden - Echtzeit-Planung - Einstellungen (Personalbeschaffung) - Feedback-Management - Für Versicherungsbranche - Geplanter Nachrichtenversand - Inbox-Management - Kalender-/Erinnerungssystem - Kalender-Synchronisierung - Kalenderverwaltung - Kanalmanagement - Klick-Tracking - Kontaktmanagement - Kundenbindung - Kundendatenbank - Kundennachverfolgung - Lead-Generierung - Leistungskennzahlen - Leistungsmanagement - Marketing-Automatisierung - Massen-SMS - Multichannel-Datenerfassung - Multivariate Tests - Nutzungsverfolgung/-analyse - Online-Buchung - Power Dialer - Prädiktive Analytik - Real-Time Monitoring - Signaturerstellung - Spender-Management - Task Editing - Terminplanung - Terminverwaltung - Unterschriften-Management - Verfügbarkeit-Management - Verhaltens-Tracking - Vertriebsaktivitätsmanagement - Zielkontoerkennung - Zielseiten / Web-Formulare ... und 105 weitere Funktionen ## Integrationen (30 insgesamt) - BulkSMS - CallHippo - Docusign - Exotel - Google Contacts - Google Drive - Gravity Forms - Gupshup - HubSpot CRM - Jotform - JustCall - LinkedIn for Business - Mailgun - Make - Meta for Business ... und 15 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Marketing Automation Tools](https://www.capterra.ch/directory/6/marketing-automation/software) ## Ähnliche Kategorien - [Marketing Automation Tools](https://www.capterra.ch/directory/6/marketing-automation/software) - [E-Mail Marketing Software](https://www.capterra.ch/directory/30013/email-marketing/software) - [Landing Page Software](https://www.capterra.ch/directory/30844/landing-page/software) - [Leadgenerierung Software](https://www.capterra.ch/directory/30963/lead-generation/software) - [CRM-Systeme](https://www.capterra.ch/directory/2/customer-relationship-management/software) ## Alternativen 1. [HubSpot CRM](https://www.capterra.ch/software/152373/hubspot-crm) — 4.5/5 (4491 reviews) 2. [Zoho CRM](https://www.capterra.ch/software/155928/zoho-crm) — 4.3/5 (7002 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.ch/software/204998/bigin-by-zoho-crm) — 4.7/5 (744 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.ch/software/61368/salesforce) — 4.4/5 (18811 reviews) 5. [Kylas Sales CRM](https://www.capterra.ch/software/210630/kylas) — 4.8/5 (625 reviews) ## Nutzerbewertungen ### "CRM Experience" — 5.0/5 > **Kuma** | *21. Februar 2025* | Verbraucherdienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: EngageBay CRM, some of its commonly praised features include its all-in-one nature (combining marketing, sales, and service tools), its affordability compared to some competitors, and its user-friendly interface. Many users also appreciate the free plan option for small businesses or startups. Of course, whether you would like it depends on your specific needs and priorities in a CRM. > > **Nachteile**: The marketing and sales and service tool. It's user-friendly interface. > > It's was very good and all futures are less cost. ----- ### "Very highly recommended\!" — 5.0/5 > **Robin** | *12. Mai 2025* | Bildungsmanagement | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I've been using EngageBay for my small business for five years, and it's been wonderful. A standout has been the support offered via livechat, which has always been ultra-responsive and very helpful. It's also extremely cost-competetive, which is very important for a small business like mine. I can't recommend it highly enough. > > **Nachteile**: Nothing\! It's met all of my small business's needs beautifully. (I need to keep writing here to meet the minimum character requirements.) ----- ### "It gets the job done enough." — 3.0/5 > **Verifizierter Rezensent** | *14. Januar 2026* | Essen & Trinken | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Customer support is very attentive, the Deals section is nicely designed, and email marketing and sales basic goals have been achieved and organized for efficiency. > > **Nachteile**: Not up to speed with 2026 userability expectations. The calendar is too basic (you can't drag things around), whereas in Deals, you can. Adding notes and creating contacts is just clunky. > > It's been a decent experience overall, as customer service has been able to help all the time. Email marketing has been successful in getting things out, and the way it's laid out to view open-rate, delivery rate, and clicks is very helpful, I will not lie. Sales logging has been achievable, and the Calendar works enough to still keep my organized, but it should be a better experience. ----- ### "A powerful CRM with amazing support, even on the basic plan" — 5.0/5 > **Bruno** | *23. April 2025* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: What I like the most is how feature-rich the platform is, even with the basic plan. It offers tools for marketing, sales, contact management, automations, and more. All in one place. The interface is intuitive and clean, which helps a lot when you're getting started. The help desk team is absolutely fantastic. Fast, kind, and incredibly helpful every time I reach out. That level of support is not easy to find and really makes a difference, especially when you're learning the platform. > > **Nachteile**: Nothing major for now. Some features require a bit of a learning curve, but that’s expected with any powerful platform. > > Overall, I'm very happy with EngageBay. I'm still getting to know all the tools it offers, but it already feels like a very complete and well-designed solution. I’ve tried several CRMs and this one stands out, not only because of its features, but because of how well the support team treats you. I definitely plan to continue using it. ----- ### "Easy to setup, easy to use. Superb support" — 5.0/5 > **Jim** | *21. April 2025* | Verlagswesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Superb customer support. You get to chat with a real person when you need one easily (Their online help is great), not some chatbot > > **Nachteile**: nothing so far.. They have answered all of my setup and user questions > > Easy to setup, easy to use. Superb support. Best I've found ----- Seite: 1 / 38\ Weiter: [Nächste Seite](https://www.capterra.ch/software/178819/engagebay-marketing?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/178819/engagebay-marketing) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Strukturierte Daten