Wir helfen Unternehmen in der Schweiz
seit 15 Jahren bei der Softwareauswahl

Was ist Jane?

Komplette Praxismanagementlösung mit Buchung, Terminplanung, Abrechnung und Diagrammerstellung.

Wer verwendet Jane?

Cloudbasierte Buchungsplattform, die Kliniken bei der Verwaltung von Arbeitsabläufen, der Verwaltung von Ärzten, der Terminplanung, der Abrechnung, der Führung der Patientendaten und der Dokumentation unterstützt.

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Jane

Jane

4.8 (352)
CA$ 79.00
Monat
Kostenlose Version
Kostenlose Testversion
130
6
4.6 (352)
4.8 (352)
4.8 (352)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
$ 200.00
Monat
Kostenlose Version
Kostenlose Testversion
91
8
4.3 (1’113)
4.2 (1’113)
4.6 (1’113)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Jane

Durchschnittliche Bewertung

Gesamt
4.8
Benutzerfreundlichkeit
4.6
Kundenservice
4.8
Funktionen
4.6
Preis-Leistungs-Verhältnis
4.8

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1’000
  • >1’001

Bewertungen nach Punktzahl finden

5
88%
4
10%
3
1%
2
1%
1
0%
Kayle
Kayle
Owner in Kanada
Verifizierter Nutzer auf LinkedIn
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Best Clinic Software 10/10 Recommendation

5.0 vor 2 Jahren

Kommentare: Jane is invaluable to my business. My clients can book on line with ease. I can build their client profiles, chart, keep track of billing and print out a multitude of reports all very easily. I look forward to each new feature or update that jane keeps coming out with.

Vorteile:

I love how easy and intuitive Jane is when learning new aspects of the software. The customer service support staff are very quick to help problem solve or send you in the right direction. Jane university is incredibly helpful when trying to problem solve your self or learn new aspects of the software. The integration with Telus has saved so much time for me daily, it really adds up. I also love the ability to use Jane payments so clients can use credit cards to pay.

Nachteile:

I wish there was an option to keep canceled appointments viewable in your schedule. Maybe similar to the wait list feature. You just click on it and it pops up to show you the clients that canceled that day.

Antwort von Jane Software

vor 2 Jahren

Hi Kayle, Wow! Thank you for your 10/10 recommendation and all the stars. I love that you've had a chance to chat with our support team and explore Jane university. I'm also hearing that you've been enjoying Jane's insurance features and integrated payment processing! I have some good news - there is a way to view canceled appointments in your schedule. Just navigate to the Schedule and select the little wheel in the bottom right-hand corner. Go ahead and click the toggle beside "Canceled" and voila! You can turn it on and off as needed :) Thanks for being a part of Jane's story Kayle. Maddie, On Behalf of Jane

Delphine
Chiropractor in Kanada
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Very good chiropractic software

5.0 vor 2 Monaten Neu

Vorteile:

Easy to use, lot of options, easy for patients.

Nachteile:

That the platform is not in french. Not user friendly when working in a french environment if your employee do not speak english (Quebec, Canada) An app could be great for phone

Antwort von Jane Software

letzten Monat

Hi Delphine. Thank you for the kind words here, they’re so appreciated. We love to hear that you’re finding Jane easy to use for both you and your patients - that’s one of our favourite things to do! I hear your feedback - while you can have the patient-facing side of Jane set to French, Jane’s administrative side is not written in French. While not perfect, something we see some practices do is use the built-in translating feature of their web browser which works quite well. We always want our users to be happy with Jane, so I hope we can continue to do that for you. Thank you for being a part of our community! :)

Elysia
Registered Clinical Counsellor in Kanada
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Jane Helped Defraud my Private Practice

1.0 letztes Jahr

Kommentare: I guess it is disappointing that a client was able to defraud my new therapy business using Jane. And even more disappointing when you look at how this fraud went:1.The client ran a credit card scam stating that the purchased services from companies they went to were fraudulent and got money back for services they used.2.The company (mine and others) had to prove the charges were legitimate.3.Trusting Jane I followed their instructions and provided Jane, with the client session notes, and invoices to show legitimacy as Jane advised in previous emails, “When this happens with Jane Payments, Jane acts as a "middle-man" between your business and the disputing cardholder's bank; we stand in your corner and do our best to help you build a strong dispute response.” And as noted “the patient's bank is the decider when it comes to the outcome - Jane does not have the ability to have involvement PAST UPLOADING the evidence you provide” 4.So there I was with my trust in Jane to upload the clear evidence that I had the sessions, did the work, and deserved to be paid. 5.Then the client targeted me again through the Better Business Bureau, to reattempt to get money from my business through harrassements and false claims. BBB saw the evidence and threw out as false.6.Throughout Jane's process I was never given a way to interact with the cardholders bank and plead my case. I was given false support as Jane is the “middle-man” that I trusted... here we are with a loss of $880.00

Vorteile:

When I started out as student counsellor I worked in offices that used Jane, it was nice looking. So right away I trusted Jane when I was ready to open a Private Practice, I recommended them to others as the emails were kind, help, and always sounded like they had your back. Getting the hang of it was like any other software it wasn't hard had very few hiccups.

Nachteile:

After using it for a year I learned that the kind supportive facade was just a front. It claims to be "hassle free" and have "simple billing" yet setting up direct insurance billing wasn't hassle free as it was hard. Yet I trusted that payments were at least secure for myself and my clients. And they were fine until there was a problem with a credit card company. After a year of finally getting the practice full and getting the hang of running a private practice. One of my past client's ran a credit card fraud scam, and Jane helped then hassle free. I was out $880.00 by the end of it. And that only stopped because I cut Jane's access to my account. They refunded the credit card scam after having redacted notes and bills of all the sessions, and then charged me to do it. So I ask you after that would you stay with Jane? No, Jane helped the client defraud me. My specific feedback would be to do a better job “supporting” the companies that trust you and pay you to handle their secure transactions by actually "having their back" with these fraudulent claims. I still have yet to see any proof that my information was even shown to the credit card company for all I know it went to some, really kind sounding Jane Support person's email and was never given to credit card company.

Antwort von Jane Software

letztes Jahr

Ali here, co-founder and Co-CEO of Jane. Capterra limits response length, so unfortunately this will be a shorter response, but I added more detail on your FB and Google reviews. Infuriatingly, this return would have happened in the same way regardless of what processor you were using. Industry average shows that merchants win less than 20% of disputes - while the guidance that Jane provides during the dispute process has helped Jane Payments customers with a 43% win rate. But I hear you that for you this is 100% loss. We fulfill our "help the helpers" mission by helping you navigate this process as a guide during this dispute process. Frustratingly, this process - even with guidance, is not always fair. Legitimate services should win the dispute but that is not always the case. Your anger over injustice is valid. This is one more challenge that small businesses face - helping small clinics succeed is deeply rooted as our mission. I really wish things had gone your way.

Melissa
Psychologist in USA
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

NO EHR Company has customer service better than Jane!

5.0 vor 3 Monaten

Kommentare: No EHR can be all things to all people, but Jane comes close.

Vorteile:

Their top notch customer service- always prompt, helpful and friendly. Example: Once when I had a specific billing question, they went into a dummy account and did a video so I could see, step by step, exactly what to do- then they emailed it so I could look at it on my own time. Other times, they will email screen shots. Quickly available on phone, chat, or email.

Nachteile:

I am not computer savvy so I have had lots of questions but they always provide easy to understand, step by step instructions.

Antwort von Jane Software

vor 2 Monaten

Oh my gosh, this review made our day. Thank you for this incredible review of Jane, Melissa. It sounds like you’ve been through the ringer with trying to get records which we’re sorry to hear about, but we’re so glad and grateful that you’re with Jane. Hearing that our support has impressed you, especially with those super helpful videos, means so much as our awesome Support Team is one of our cornerstones and something we believe sets us apart. Remember we've always got your back if you ever have a question! Looking forward to hopefully many more years of working together with you. -Caitlin on behalf of Jane App

margarita
Registered Psychotherapist in Kanada
Psychische Gesundheitsfürsorge, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent Services. Easy to use.

5.0 vor 2 Monaten

Kommentare: Excellent for scheduling clients and chart recording. Customer service is superb!

Vorteile:

Customer Services. Scheduling. Processing clients' payments.

Nachteile:

I wish that the fees for processing payments were lower.

Antwort von Jane Software

vor 2 Monaten

Hey Margarita. Thanks so much for the kind words - and for choosing Jane! We realize you had a choice when considering and joining Jane, and we’re so grateful for your choice. The fact that you called out our customer support, features, ease-of-use for clients, and flexibility for choosing Jane brings us so much pride and joy. Thank you again for the review and for letting us be a part of your day-to-day. - Caitlin on behalf of the Jane team