--- description: Detaillierte Informationen über Telegram zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Telegram Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [CCM-Software](/directory/31002/customer-communications-management/software) > [Telegram](/software/180347/telegram) # Telegram Canonical: https://www.capterra.ch/software/180347/telegram Seite: 1 / 259\ Weiter: [Nächste Seite](https://www.capterra.ch/software/180347/telegram?page=2) > Sichere Messaging-App, mit der kleine Unternehmen ihre Kund\*innen über Neuigkeiten, Veranstaltungen und Werbeaktionen auf dem Laufenden halten können. > > Bewertung: **4.7/5** von 6438 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Telegram? Telegram wird von Einzelunternehmer\*innen und kleinen Unternehmen verwendet, die eine einseitige und/oder beidseitige Kommunikation mit ihrem Publikum ermöglichen möchten. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 6438 Nutzerbewertungen | | Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Telegram Messenger ## Gewerblicher Kontext - **Preismodell**: (Kostenlose Version verfügbar) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Arabisch, Deutsch, Englisch, Italienisch, Koreanisch, Niederländisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Vereinigte Arabische Emirate, Vereinigtes Königreich ## Funktionen - Discussions/Forums - Multi-Channel-Kommunikation - Personalisierung - Sprachanrufe - Suchen / filtern - Verfolgung von Interaktionen - Videokonferenzen - Werkzeuge zur Zusammenarbeit ## Integrationen (2 insgesamt) - Instagram - WhatsApp ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Chat ## Category - [CCM-Software](https://www.capterra.ch/directory/31002/customer-communications-management/software) ## Ähnliche Kategorien - [CCM-Software](https://www.capterra.ch/directory/31002/customer-communications-management/software) - [Team-Kommunikation Software](https://www.capterra.ch/directory/31033/team-communication/software) ## Alternativen 1. [Microsoft Teams](https://www.capterra.ch/software/168668/microsoft-teams) — 4.5/5 (11166 reviews) 2. [Slack](https://www.capterra.ch/software/135003/slack) — 4.7/5 (24216 reviews) 3. [Connecteam](https://www.capterra.ch/software/153140/connecteam) — 4.6/5 (5316 reviews) 4. [Google Workspace](https://www.capterra.ch/software/168389/google-workspace) — 4.7/5 (17727 reviews) 5. [Google Chat](https://www.capterra.ch/software/175800/chat) — 4.5/5 (2394 reviews) ## Nutzerbewertungen ### "Flexible communication tool" — 5.0/5 > **Elena** | *25. September 2026* | Non-Profit-Organisation Management | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Fast, reliable messaging with great group/channel management, large file sharing, and useful for bots for automation. > > **Nachteile**: default chats aren't end-to-end encrypted unless you use Secret Chat, which can be confusing for less tech-savvy users > > It is a solid, flexible communication tool, especially for managing groups and broadcasting updates. Reliable and fast, with room to improve on default privacy settings ----- ### "Telegram review" — 5.0/5 > **Bhawna** | *9. August 2026* | Finanzdienstleistungen | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Telegram is fast, easy to use, and offers useful features for messaging, group chats, file sharing, and large communities. The ability to use multiple devices and share larger files is also convenient. > > **Nachteile**: Some users may find the large number of features and settings a little overwhelming. Large groups can also become difficult to manage, and privacy settings may require extra attention. > > Overall, my experience with Telegram was positive. It is a versatile and reliable messaging platform with strong communication and file-sharing features, although the wide range of options can take some time to get familiar with. ----- ### "Telegram is too underrated and unappreciated." — 5.0/5 > **Adarsh** | *30. November 2025* | Anwaltskanzlei | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Telegram has the most privacy in any social media platform in the market now that provide similar service. The mandatory requirement of a phone number similar to WhatsApp limits fake accounts to an extend. It can be accessed from multiple devices at he same time making it very flexible and handy. > > **Nachteile**: The search option seems to be a bit inefficient, the key words does not always fetch desirable results, even when we type in a word to search in our conversations, it always shows something totally unrelated. That aspect I think would be better to take reference from WhatsApp or even Instagram. > > Most versatile app to use across devices for data sharing and communication. I have been using it for my work for more than 2 years and it rarely disappointed. In certain occasions it fails to send multiple files if its not selected from within the app, like when we select multiple files from our device and choose telegram to share it. ----- ### "Decent online messenger service" — 3.0/5 > **Lexus** | *6. August 2026* | Gastgewerbe | Empfehlungsbewertung: 4.0/10 > > **Vorteile**: I like Telegram because it's fast, easy to use, and works well across all my devices. I can send messages, photos, videos, and large files without much hassle, and everything stays synced. I also like the group chats and channels, which make it easy to stay connected with different people and communities. Overall, it feels simple and reliable for everyday messaging. > > **Nachteile**: One thing I don't like about Telegram is that some of its features can be a little confusing at first because there are so many settings and options. I also wish end-to-end encryption was enabled by default for all chats instead of only Secret Chats. While it's a great messaging app overall, it can take a bit of time to learn everything it has to offer. ----- ### "A flexible team messaging solution." — 5.0/5 > **Luis** | *2. Juni 2026* | Rundfunkmedien | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Telegram is so efficient to keep in touch with my sales team. Having the option to have separate group chats for clients, stations and campaigns helps to keep our conversations clean. I also like the file sharing function, it is easy and fast to send media material to people to help in promoting them. It is smooth on both desktop and mobile, which is essential when I'm out meeting clients but want to keep up with the team discussions. > > **Nachteile**: Although Telegram is useful for messaging, it doesn't have task managing features that can aid with follow-ups or project deadlines. From time to time, it will have problems where notifications do not show up instantly, particularly during busy sales. More options to organise chats than just folders would be great as it would match up better with how we work. > > It is effective for team communication, particularly when it comes to real-time updates, file sharing and ideas. It is light, has a quick turnaround, and is perfect for everyday management of sales and station promotion. With that being said, more tools that allow you to add more tools for task tracking or reminders would make it useful for people who like to have several campaigns at once. ----- Seite: 1 / 259\ Weiter: [Nächste Seite](https://www.capterra.ch/software/180347/telegram?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/180347/telegram) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten