--- description: Detaillierte Informationen über Telegram zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Telegram Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [CCM-Software](/directory/31002/customer-communications-management/software) > [Telegram](/software/180347/telegram) # Telegram Canonical: https://www.capterra.ch/software/180347/telegram Seite: 1 / 258\ Weiter: [Nächste Seite](https://www.capterra.ch/software/180347/telegram?page=2) > Sichere Messaging-App, mit der kleine Unternehmen ihre Kund\*innen über Neuigkeiten, Veranstaltungen und Werbeaktionen auf dem Laufenden halten können. > > Bewertung: **4.7/5** von 6419 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Telegram? Telegram wird von Einzelunternehmer\*innen und kleinen Unternehmen verwendet, die eine einseitige und/oder beidseitige Kommunikation mit ihrem Publikum ermöglichen möchten. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 6419 Nutzerbewertungen | | Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Telegram Messenger ## Gewerblicher Kontext - **Preismodell**: (Kostenlose Version verfügbar) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Arabisch, Deutsch, Englisch, Italienisch, Koreanisch, Niederländisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Vereinigte Arabische Emirate, Vereinigtes Königreich ## Funktionen - Discussions/Forums - Multi-Channel-Kommunikation - Personalisierung - Sprachanrufe - Suchen / filtern - Verfolgung von Interaktionen - Videokonferenzen - Werkzeuge zur Zusammenarbeit ## Integrationen (2 insgesamt) - Instagram - WhatsApp ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Chat ## Category - [CCM-Software](https://www.capterra.ch/directory/31002/customer-communications-management/software) ## Ähnliche Kategorien - [CCM-Software](https://www.capterra.ch/directory/31002/customer-communications-management/software) - [Team-Kommunikation Software](https://www.capterra.ch/directory/31033/team-communication/software) ## Alternativen 1. [Microsoft Teams](https://www.capterra.ch/software/168668/microsoft-teams) — 4.5/5 (11019 reviews) 2. [Slack](https://www.capterra.ch/software/135003/slack) — 4.7/5 (24103 reviews) 3. [Connecteam](https://www.capterra.ch/software/153140/connecteam) — 4.6/5 (5203 reviews) 4. [Google Workspace](https://www.capterra.ch/software/168389/google-workspace) — 4.7/5 (17559 reviews) 5. [Google Chat](https://www.capterra.ch/software/175800/chat) — 4.5/5 (2381 reviews) ## Nutzerbewertungen ### "SCHLECHTE" — 1.0/5 > **Peer** | *24. Juni 2024* | Animationssoftware | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Profile,international,an kann schreiben... > > **Nachteile**: Drogenhändler und Huren sind online,Faschisten verbreiten Mist > > Schlechte Bewertung, Huren und Drogenhändler online ----- ### "Fast, Flexible, and Easy to Use Messaging App" — 5.0/5 > **Sven** | *18. April 2026* | Lebensmittelproduktion | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: elegram is extremely easy to use and offers a clean interface that makes messaging straightforward. The support for large groups, channels, bots, and file sharing adds a lot of flexibility and makes the app suitable for many different purposes. I also like that conversations sync well across devices and that the app feels fast and lightweight, even when used frequently throughout the day. > > **Nachteile**: One minor drawback is that the number of features can feel a little overwhelming at first for new users. Some privacy-related settings also require a closer look to fully understand how they work. Still, these are relatively small issues compared to the overall speed, convenience, and functionality that Telegram provides. > > I have been using Telegram for quite some time and I am very satisfied with it. The app is fast, intuitive, and works reliably across different devices, which makes everyday communication very convenient. I especially appreciate the large group features, channels, and the ability to share files easily, since these functions make Telegram more than just a simple messaging app. It offers a smooth and modern user experience that feels efficient for both private chats and larger communities. ----- ### "Telegram is too underrated and unappreciated." — 5.0/5 > **Adarsh** | *30. November 2025* | Anwaltskanzlei | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Telegram has the most privacy in any social media platform in the market now that provide similar service. The mandatory requirement of a phone number similar to WhatsApp limits fake accounts to an extend. It can be accessed from multiple devices at he same time making it very flexible and handy. > > **Nachteile**: The search option seems to be a bit inefficient, the key words does not always fetch desirable results, even when we type in a word to search in our conversations, it always shows something totally unrelated. That aspect I think would be better to take reference from WhatsApp or even Instagram. > > Most versatile app to use across devices for data sharing and communication. I have been using it for my work for more than 2 years and it rarely disappointed. In certain occasions it fails to send multiple files if its not selected from within the app, like when we select multiple files from our device and choose telegram to share it. ----- ### "Scammer Central" — 1.0/5 > **Nava** | *22. Februar 2026* | Konsumgüter | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: It's easy to use and has all the basic features and they work the same way as they do in other apps so there's no learning curve. > > **Nachteile**: It's where all the scammers go to do their business. So I don't trust Telegram one bit because they allow all this fraud to go on and their reporting process does nothing. > > Not good. Every time I've used it a scammer has used it to try and get me signed up for a fake job or other scam. ----- ### "5 Years of Reliable Work and News Communication" — 5.0/5 > **Oleg** | *8. Mai 2026* | Computer-Software | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Telegram is an excellent tool for work communication and staying up to date with news channels. The messaging is fast and reliable, group chats are well-organized, and the channel feature makes it easy to follow industry news and team updates in one place. The free plan offers great value with no limits on media sharing or message history. > > **Nachteile**: When subscribed to a large number of channels, the app can be slow to update and load new messages. There can be a noticeable delay in receiving notifications or refreshing content when many channels are active simultaneously. This can be frustrating when trying to stay on top of real-time information. > > I have been using Telegram for 5 years, primarily for work communication and following news channels. Overall it has been a very positive experience — it is reliable, feature-rich, and free. Despite occasional slowdowns with many active channels, it remains my go-to messaging platform for both professional and informational use. ----- Seite: 1 / 258\ Weiter: [Nächste Seite](https://www.capterra.ch/software/180347/telegram?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/180347/telegram) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten