---
description: Detaillierte Informationen über Refund Retriever zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Refund Retriever Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026
---

Breadcrumb: [Startseite](/) > [Software für Paketverfolgung](/directory/31603/parcel-audit/software) > [Refund Retriever](/software/181112/refund-retriever)

# Refund Retriever

Canonical: https://www.capterra.ch/software/181112/refund-retriever

Seite: 1 / 4\
Weiter: [Nächste Seite](https://www.capterra.ch/software/181112/refund-retriever?page=2)

> Die Anwendung überwacht deine FedEx- und UPS-Konten auf verspätete Lieferungen und Abrechnungsfehler.  Spare Geld bei FedEx und UPS in Sekundenschnelle.
> 
> Bewertung: **4.9/5** von 57 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet Refund Retriever?

Für Unternehmen, die mit UPS oder FedEx versenden.

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.9/5** | 57 Nutzerbewertungen |
| Bedienkomfort | 4.9/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.8/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: Refund Retriever
- **Region**: Houston, USA
- **Gegründet**: 2006

## Gewerblicher Kontext

- **Preismodell**:  (Gratis Testen)
- **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert
- **Unterstützte Sprachen**: Englisch
- **Verfügbare Länder**: Vereinigte Staaten

## Funktionen

- Automatisierte Anspruchsanmeldung
- Daten-Import / -Export
- Kostendeckung
- Leferantenrechnungsprüfung
- Paketanalysen
- Sendungsverfolgung

## Integrationen (5 insgesamt)

- Adobe Commerce
- BigCommerce
- Shift4Shop
- Shopify
- SkuVault Core

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Telefon-Support
- Chat

## Category

- [Software für Paketverfolgung](https://www.capterra.ch/directory/31603/parcel-audit/software)

## Ähnliche Kategorien

- [Software für Paketverfolgung](https://www.capterra.ch/directory/31603/parcel-audit/software)
- [SCM Software (Supply Chain Management)](https://www.capterra.ch/directory/4/supply-chain-management/software)
- [Versandsoftware](https://www.capterra.ch/directory/30104/shipping/software)

## Alternativen

1. [Freightview](https://www.capterra.ch/software/136895/freightview) — 4.7/5 (743 reviews)
2. [FreightPOP](https://www.capterra.ch/software/152285/freightpop) — 4.7/5 (46 reviews)
3. [ShipScience Platform](https://www.capterra.ch/software/176318/ups-fedex-parcel-audit) — 4.9/5 (43 reviews)
4. [Betachon Freight Auditing](https://www.capterra.ch/software/197428/freight-auditing) — 4.9/5 (31 reviews)
5. [Logistyx TME](https://www.capterra.ch/software/135376/ship-it) — 5.0/5 (1 reviews)

## Nutzerbewertungen

### "Absolute must-use" — 5.0/5

> **Daniel** | *18. September 2019* | Einzelhandel | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Implementation took less than ten minutes. They audit every single one of our shipments, which would be impossible for us to do manually, and I'm confident that we have received every service refund we were eligible for. They only charge a portion of what they recover for us, so I have zero stress about paying for something we're not using. As an added bonus, they have super in-depth reports that allow me to analyze the notoriously unhelpful invoices from our third-party shippers. I have only required customer service two or three times since starting to use them but their responses have been immediate and completely helpful. I have only positive things to say about RR\!
> 
> **Nachteile**: I have literally zero complaints, which may be a first for me.
> 
> RR audits our UPS invoices and makes sure every package was delivered on time, per their guaranteed service levels. If a shipment was late, we are entitled to a credit, but we have to ask for it, and we ship too many packages to monitor every single one. Their software has allowed us to save a non-trivial amount on our annual freight expense.

-----

### "You won't be sorry\!" — 5.0/5

> **Carol** | *20. August 2019* | Einzelhandel | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Refund Retriever gets your refunds with basically no extra work for you\!
> 
> **Nachteile**: There isn't anything not to like\! Why can't I leave this blank? This field is becoming the worst thing about the software and it has nothing to do with it\!\!\!\!

-----

### "Great idea" — 1.0/5

> **troy** | *11. September 2019* | Internet | Empfehlungsbewertung: 0.0/10
> 
> **Vorteile**: Fantastic concept.  It could have been a great way to get some money back from fed ex without a ton of hassles and runaround from them like they do on every claim, etc...
> 
> **Nachteile**: never worked.  the company who did this seemed to "forget" what they were doing.  Never answered any emails or got a single return and we know some of them should have.
> 
> Total waste of time, but the concept was really good.

-----

### "Great Support" — 5.0/5

> **Gabriela** | *23. Juli 2024* | Einzelhandel | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: They have made bill reconciling a lot easier.
> 
> **Nachteile**: I cannot think of any at the moment since they have been very helpful anytime something comes up. They are on top of our refunds and claims.

-----

### "Logistics company pleased with Refund Retriever's FedEx / UPS auditing" — 5.0/5

> **Alex** | *28. März 2024* | Logistik & Lieferkette | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Refund Retriever actively monitors my bills with FedEx and UPS and seeks out refunds which I am oftentimes not even aware of. It is always a pleasant surprise to see reports from Refund Retriever showing money we are getting back from carriers for things Refund Retriever has spotted. Their auditing is much appreciated and saves us a lot of money.
> 
> **Nachteile**: A better explanation of what the refunds are for would be great but aside from that I love everything about Refund Retriever.

-----

Seite: 1 / 4\
Weiter: [Nächste Seite](https://www.capterra.ch/software/181112/refund-retriever?page=2)

## Links

- [Auf Capterra anzeigen](https://www.capterra.ch/software/181112/refund-retriever)

## Diese Seite ist in den folgenden Sprachen verfügbar

| Sprache | URL |
| de | <https://www.capterra.com.de/software/181112/refund-retriever> |
| de-AT | <https://www.capterra.at/software/181112/refund-retriever> |
| de-CH | <https://www.capterra.ch/software/181112/refund-retriever> |
| en | <https://www.capterra.com/p/181112/Refund-Retriever/> |
| en-AE | <https://www.capterra.ae/software/181112/refund-retriever> |
| en-AU | <https://www.capterra.com.au/software/181112/refund-retriever> |
| en-CA | <https://www.capterra.ca/software/181112/refund-retriever> |
| en-GB | <https://www.capterra.co.uk/software/181112/refund-retriever> |
| en-IE | <https://www.capterra.ie/software/181112/refund-retriever> |
| en-IL | <https://www.capterra.co.il/software/181112/refund-retriever> |
| en-IN | <https://www.capterra.in/software/181112/refund-retriever> |
| en-NZ | <https://www.capterra.co.nz/software/181112/refund-retriever> |
| en-SG | <https://www.capterra.com.sg/software/181112/refund-retriever> |
| en-ZA | <https://www.capterra.co.za/software/181112/refund-retriever> |
| es | <https://www.capterra.es/software/181112/refund-retriever> |
| es-AR | <https://www.capterra.com.ar/software/181112/refund-retriever> |
| es-CL | <https://www.capterra.cl/software/181112/refund-retriever> |
| es-CO | <https://www.capterra.co/software/181112/refund-retriever> |
| es-CR | <https://www.capterra.co.cr/software/181112/refund-retriever> |
| es-DO | <https://www.capterra.do/software/181112/refund-retriever> |
| es-EC | <https://www.capterra.ec/software/181112/refund-retriever> |
| es-MX | <https://www.capterra.mx/software/181112/refund-retriever> |
| es-PA | <https://www.capterra.com.pa/software/181112/refund-retriever> |
| es-PE | <https://www.capterra.pe/software/181112/refund-retriever> |
| fr | <https://www.capterra.fr/software/181112/refund-retriever> |
| fr-BE | <https://fr.capterra.be/software/181112/refund-retriever> |
| fr-CA | <https://fr.capterra.ca/software/181112/refund-retriever> |
| fr-LU | <https://www.capterra.lu/software/181112/refund-retriever> |
| it | <https://www.capterra.it/software/181112/refund-retriever> |
| nl | <https://www.capterra.nl/software/181112/refund-retriever> |
| nl-BE | <https://www.capterra.be/software/181112/refund-retriever> |
| pt | <https://www.capterra.com.br/software/181112/refund-retriever> |
| pt-PT | <https://www.capterra.pt/software/181112/refund-retriever> |

-----

## Strukturierte Daten

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra hilft Millionen von Nutzern die richtige Software für ihr Unternehmen in der Schweiz zu finden – Vergleiche Tausende von Bewertungen & Ratings von top Softwareanwendungen.","email":"info@capterra.ch","url":"https://www.capterra.ch/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ch/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Refund Retriever","description":"Nutzt dein Unternehmen FedEx oder UPS?  Wenn ein nationales oder Express-Paket (sogar bei Bodentransport) verspätet geliefert wird (selbst nur 60 Sekunden), hast du ein Recht auf eine vollständige Rückerstattung.  Refund Retriever bietet Unternehmen seit 2006 vollständige Logistiktransparenz und Einsparungen durch Überprüfung der FedEx- und UPS-Rechnungen, Berichte und Analysen sowie Vertragsverhandlungen.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0326f3e3-920a-487d-a82e-5b687491ebd5.png","url":"https://www.capterra.ch/software/181112/refund-retriever","@id":"https://www.capterra.ch/software/181112/refund-retriever#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ch/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":57},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.ch/software/181112/refund-retriever#faqs","@type":"FAQPage","mainEntity":[{"name":"Was ist Refund Retriever?","@type":"Question","acceptedAnswer":{"text":"Nutzt dein Unternehmen FedEx oder UPS?Wenn ein nationales oder Express-Paket (sogar bei Bodentransport) verspätet geliefert wird (selbst nur 60 Sekunden), hast du ein Recht auf eine vollständige Rückerstattung.Refund Retriever bietet Unternehmen seit 2006 vollständige Logistiktransparenz und Einsparungen durch Überprüfung der FedEx- und UPS-Rechnungen, Berichte und Analysen sowie Vertragsverhandlungen.","@type":"Answer"}},{"name":"Wer verwendet Refund Retriever?","@type":"Question","acceptedAnswer":{"text":"Für Unternehmen, die mit UPS oder FedEx versenden.","@type":"Answer"}}]},{"@id":"https://www.capterra.ch/software/181112/refund-retriever#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Startseite","position":1,"item":"/","@type":"ListItem"},{"name":"Software für Paketverfolgung","position":2,"item":"/directory/31603/parcel-audit/software","@type":"ListItem"},{"name":"Refund Retriever","position":3,"item":"/software/181112/refund-retriever","@type":"ListItem"}]}]}
</script>
