Expedite Commerce
Was ist Expedite Commerce?
Expedite Commerce ist eine Cloud-basierte agile Revenue-Plattform, die Ihren Lebenszyklus von Angebot zu Bargeld mit ihrer B2B-E-Commerce-Plattform, CPQ-Software, Vertragsverwaltungssoftware, wiederkehrender Abrechnungssoftware, Einnahmenverwaltungssoftware und Abonnementverwaltungssoftware digital transformiert.
Expedite Commerce-Lösungen bieten umfassende Tools, Dashboards und Einblicke, die B2B-Führungskräfte in den Marketing-, Vertriebs- und Finanzabteilungen nutzen können, um ihre Geschäftsabläufe und -strategien zu verbessern.
Wer verwendet Expedite Commerce?
SaaS, Fertigung, XaaS (Anything-as-a-Service), Kommunikation, IoT-basierte Unternehmen, B2B-Abonnementunternehmen.
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Expedite Commerce
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Bewertungen über Expedite Commerce
Ken
Great CPQ Platform and Overall Value Proposition
Kommentare: We continue to drive customer-adoption which will further improve the ROI as customers enter their own orders. Old habits die hard. But the Expedite Commerce system is super simple and easy/intuitive to work with and we've seen adoption continue to improve month-by-month. Our internal users have fully adopted the CPQ platform and they love it. They consistently rave about the improved professionalism and reliability of information that is being managed through the Expedite Commerce system. This has had a very positive impact on the sales of our customized products and has become a differentiator for us versus our competitors. We're developing this competitive advantage and building on that story in our industry.
Vorteile:
The system is highly flexible and intuitive and has accommodated our needs to perform CPQ functions. It has also supported our need to manage our Installed Base of products and to allow Parts Ordering after the sale (by both internal support staff and by our customers via ecommerce). Even more importantly, Expedite Commerce has been absolutely instrumental in providing best practices and guidance all the way through the implementation process. They've not just been a "vendor" but more than any software/hardware provider I've worked with historically, they've been a true partner.
Nachteile:
Generally, it's fairly easy to identify missed expectations, but that is not the case with Expedite Commerce. The software and the company have accommodated our needs and exceeded our expectations. The issues we experienced along the way were most often associated with our data or with unclear functional definitions on our part.
Devan
In Betracht gezogene Alternativen:
Good quoting tool and excellent support!
Kommentare: Support is really good and because of this tool, we do not have to have several consultants who only work on this tool fix issues. I am very pleased with the company and product overall.
Vorteile:
The tool is easy to use and much easier to use than the Salesforce CPQ. This tool is not overly complex and once you understand the data model it is easy to make changes. The team and support have been very helpful to answer questions and resolve concerns.
Nachteile:
A lot of the automation is built-in workflows so it will take some time to migrate these to flow in the coming year.
Verifizierter Rezensent
More than just a CPQ... Expedite includes Quotes, Orders, Install Base & Agreements in one!
Kommentare: The Expedite team did a great job in getting us to the "Salesforce Lightning Launchpad" and we hope to reach "light speed" very soon!
Vorteile:
Expanded CPQ offering vs competitor products, Knowledgeable design team, Responsive support team, ongoing development & new features
Nachteile:
Template builder was unable to fully model our unique Telecom needs but it has improved tremendously since the first version. Hope to see more expansive features in the future.
Russell
Expedite Team is Customer Service Experts
Kommentare: Expedite was the best vendor I've EVER worked with. Yes, the software was very very good. But the service we got from Expedite and collaboration we experienced during the initial development was just fantastic.Then after we had one of the most successful rollouts of a complex software set, Expedite continued to work with us over the 3 years and it was a joy.
Vorteile:
Product was very easy to use for the business. Very quick out of the box solutions too that allowed us to get value very quickly.
Nachteile:
More of a salesforce thing, but I wish deployments were smoother. I don't like Salesforce's change set deployments and wish it was more of a continuous deployment model.
David
Fully featured, easy to use CPQ, eCommerce, and billing platform
Kommentare: Our company has been driving to digitize our quote-to-cash process while integrating multiple acquisitions. Expedite Commerce has cut the time that we spend generating quotes and increased the speed with which we move orders through to billing. We have reduced our reliance on email, spreadsheets, isolated legacy systems, and manual data entry. Visibility of our entire pipeline from opportunity to invoicing has also greatly improved. EC Billing has been flexible and easy to integrate with other legacy systems, allowing us to consolidate on a single global platform. The eCommerce features have allowed our customers to view their installations and directly place and manage orders through a slick and functional interface.
Vorteile:
Their customer service is probably the best part about Expedite Commerce. The product is very easy to set up and use out of the box, but EC has also been willing to go above and beyond in helping us to customize the solution to meet our unique business needs. For example, they worked with us to create monthly, quarterly, and annual regional billing cycles while adding important validations and protections to ensure the integrity of our bill runs. They have acted as an invaluable extension of our internal IT department in providing the right solutions for our company and our customers.
Nachteile:
I don't have any significant complaints about the Expedite Commerce solution. Their Service Desk has quickly resolved all issues that we have raised, and they have steadily added features and implemented requested changes in a timely fashion to keep our projects moving forward.
