--- description: Detaillierte Informationen über Blazeo zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Blazeo Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Live-Chat Software](/directory/30797/live-chat/software) > [Blazeo](/software/181555/apexchat) # Blazeo Canonical: https://www.capterra.ch/software/181555/apexchat Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.ch/software/181555/apexchat?page=2) > Die anpassbare Chat-Lösung von ApexChat verwendet Live-Agenten, die rund um die Uhr aktiv sind, um deinen Website-Traffic in Leads umzuwandeln. > > Bewertung: **4.8/5** von 14 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Blazeo? Gut geeignet für Unternehmen, die einen konstanten monatlichen Website-Traffic verwalten und Lead-Informationen verwenden, um Termine festzulegen. Das Unternehmen dient auch Vermarktern, die am Wiederverkauf von White-Label-Chats interessiert sind. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.8/5** | 14 Nutzerbewertungen | | Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.8/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.8/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Blazeo - **Gegründet**: 2008 ## Gewerblicher Kontext - **Startpreis**: $ 49.00 - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1'000 - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, iPhone (mobil) - **Unterstützte Sprachen**: Englisch, Spanisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - Autoresponders - Berichterstattung / Analyse - Chat / Messaging - Chatbot-Software - Echtzeit-Chat für Kunden - Geotargeting - Kundenspezifisches Branding - Live-Chat - Mehrsprachig - Mobiler Zugriff - Multi-Channel-Kommunikation - Proaktiver Chat - Third-Party Integrations - Transfer / Weiterleitung - Transkripte / Chatverlauf ## Optionen für Kundensupport - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Live-Chat Software](https://www.capterra.ch/directory/30797/live-chat/software) ## Ähnliche Kategorien - [Live-Chat Software](https://www.capterra.ch/directory/30797/live-chat/software) - [Chatbot Plattformen](https://www.capterra.ch/directory/31596/conversational-ai-platform/software) ## Alternativen 1. [Fathom](https://www.capterra.ch/software/1037530/fathom) — 5.0/5 (807 reviews) 2. [Denser AI](https://www.capterra.ch/software/1064391/denser-ai) — 5.0/5 (31 reviews) 3. [Tidio](https://www.capterra.ch/software/144040/tidio-chat) — 4.7/5 (590 reviews) 4. [Glassix](https://www.capterra.ch/software/1052241/glassix) — 5.0/5 (103 reviews) 5. [Botpress](https://www.capterra.ch/software/199292/botpress) — 4.5/5 (37 reviews) ## Nutzerbewertungen ### "Excellent tool for law firms" — 5.0/5 > **Ray** | *15. April 2019* | Marketing & Werbung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: There are a lot of chat services to choose from and we’ve used several of them. Apex has become our goto provider when our clients need chat on their website. A big part of this is their customer service. Response time is almost always within one business day and quite often within hours. We have had representatives from the Apex team join us on client calls as consultants to help discover the best solutions for them. Apex cost is less than other services we’ve tried and we’ve had the same or better results. > > **Nachteile**: We rely solely on Google Analytics for reporting on chat performance. While this gives us some great insights we would like to see more native reporting within Apex. > > I’ve been working with the Apex team for several years and we have come to know some team members as well as any service providers we work with. We have had some unique situations that we needed support with and have always gotten the response we need including from the owners. As an agency the most important thing is results for our clients and we’ve achieved that with Apex. ----- ### "A good chat tool with 24/7 agent availability" — 4.0/5 > **Romane** | *26. August 2019* | Marketing & Werbung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: The 24x7, 365 access to agents and how they are specialized in different industries.. > > **Nachteile**: I can't really customize it myself and the customized features are limited as well. For example, I would like a round icon on the website verses the rectangle bar. The billing is a bit odd too. Sometimes you get an email about one cost and when you click into it, it's another cost. ----- ### "Helpful - Not a Good Fit for Us" — 4.0/5 > **Delaney** | *7. April 2021* | Anwaltskanzlei | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: Apex allowed multiple email notifications as well as phone notifications when the software is used on the website, and it has friendly operators. It also allows direct call-in to the office number if linked and during business hours. > > **Nachteile**: The emails could be confusing, and the operators are not very customizable to the needs of different types of businesses. There also could be a lack of information retainment for reviewing overall. > > Apex helped us reach more online leads, and it also allowed our website to be more interactive for potential clients. However, the cost was a bit high, and there was a lack of customization and a lack of storing information for the overall reviews. ----- ### "Great service\!" — 5.0/5 > **Kevin** | *17. Juli 2022* | Anwaltskanzlei | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Every time that I am approached for a change, I say no and that I am happy with Apex, they do great work and to me have a superior product. > > **Nachteile**: There's nothing that I did not like , great product and amazing customer service and support, extremely prompt. ----- ### "Easy to use and a good price" — 4.0/5 > **Jaime** | *1. April 2019* | Anwaltskanzlei | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: I have text notifications sent to me so I can respond sooner to inquiries. > > **Nachteile**: We have several practice areas so it can be difficult for the chat operator to know what is a good lead and what isn't sometimes > > Anytime I've gotten a lead that was categorized incorrectly, my account executive responded quickly to fix the situation. I've also had custom scripts written so visitors feel like they are getting more personal service. I really like this feature. ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.ch/software/181555/apexchat?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/181555/apexchat) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Strukturierte Daten