---
description: Detaillierte Informationen über CUX zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CUX Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026
---

Breadcrumb: [Startseite](/) > [CEM Software (Customer Experience Management)](/directory/30671/customer-experience/software) > [CUX](/software/182342/cux-io)

# CUX

Canonical: https://www.capterra.ch/software/182342/cux-io

Seite: 1 / 2\
Weiter: [Nächste Seite](https://www.capterra.ch/software/182342/cux-io?page=2)

> Ereignisbasierte Analysen zum Verständnis des Verhaltens und der Erlebnisse der Online-Nutzer. Entdecke, was hinter den Kennzahlen steckt.
> 
> Bewertung: **5.0/5** von 11 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet CUX?

Das Unternehmen arbeitet für den E-Commerce-Sektor, in dem Kontext für den gesamten Besuch (nicht nur für eine Sitzung) angezeigt wird. Außerdem ist dies eine Lösung für Marketingagenturen, denen zusätzlicher Wert geboten wird, sowie den SaaS-Sektor, um datengesteuerte Entscheidungen zu treffen und zu priorisieren.

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **5.0/5** | 11 Nutzerbewertungen |
| Bedienkomfort | 4.9/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 5.0/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 5.0/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.9/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 100% | (10/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: cux.io
- **Gegründet**: 2016

## Gewerblicher Kontext

- **Startpreis**: EUR 79.00
- **Preismodell**:  (Gratis Testen)
- **Zielgruppe**: 2–10
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert
- **Unterstützte Sprachen**: Englisch, Polnisch
- **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 208 weitere

## Funktionen

- Berichterstattung / Analyse
- Dashboard Software
- Datenvisualisierung

## Integrationen (2 insgesamt)

- Google Analytics 360
- Google Tag Manager 360

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- 24/7 Live-Support
- Chat

## Category

- [CEM Software (Customer Experience Management)](https://www.capterra.ch/directory/30671/customer-experience/software)

## Alternativen

1. [Partenero](https://www.capterra.ch/software/1039377/partenero) — 5.0/5 (2 reviews)
2. [Feedb](https://www.capterra.ch/software/141416/feedb) — 4.7/5 (6 reviews)
3. [Proteus](https://www.capterra.ch/software/177429/call-accounting-software) — 4.3/5 (3 reviews)

## Nutzerbewertungen

### "A great combination of Heatmaps and User Activity" — 5.0/5

> **Mick** | *7. August 2020* | Personalwesen | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: The great thing for us about Cux is that it allowed us to combine two former tools. Our heatmaps tool and our event tracking tool.
> 
> **Nachteile**: Could have some more plug and play integrations with other data platforms. But for us it's not so bad as we just used their API
> 
> It's been really useful for us to combine two former tools into one solution. It keeps data connected better, and gave us instantly better insights into our user behaviour

-----

### "A great product from a fantastic team\!" — 5.0/5

> **Benjamin** | *20. Juli 2020* | Marketing & Werbung | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: With Cux.io we've been able to save tons of time and have great insights with our customer experience to be able to make action decisions and implement fixes based on data. They have a great team and I'm excited for what they come up with next\!
> 
> **Nachteile**: No problems, huge fan of the team, and we look forward to a great relationship with these folks for many years.

-----

### "Writing a review after half a year of using CUX" — 5.0/5

> **Daria** | *8. November 2022* | Marketing & Werbung | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: One of the biggest pros of CUX for me is possibility to work with it on my own, without constantly sending requests to developers. I can set almost any goal, segment or filter using only CUX and WebDevTools in Chrome. Retroactive analysis also came out very useful - especially in the beginning when I was not sure what exactly I need to measure and later as I started to dig dipper -  for quick checking my hypothesis.And of course I have to mention CUX excellent support - they are always there to answer all my questions, help with solving some tricky problems/setups, listen to my suggestions.
> 
> **Nachteile**: You definetely have to understand WHY do you need this tool - as any other analysis software there are no magic dashboard/set of data that will tell you everything about your website in one click. You need basic understandig about how your website is built, what are your strategic goals, how you approach problems - the magic is in your mindset, not in metrics. And because CUX offering some innovative way of working with data for UX purposes - you may need some time first to fully understand how to use this tool in it's full potential.
> 
> Greate flexible tool for those who wantto understand their product and users better and to make more data-driven decisions

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### "Easy visitor tracking & heatmpas" — 5.0/5

> **David** | *17. Juli 2020* | Informationstechnologie & -dienste | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: I used cux for an ecommerce project and it helped me get a better overview of visitor behaviour on the website.
> 
> **Nachteile**: Nothing in particular that I disliked. Product is robust.
> 
> Even though the project was short term, I was able to make educated decisions and Cux definitely delivered on the value.

-----

### "Uncover the real secrets of your product" — 5.0/5

> **Syed Zainul** | *25. Juli 2020* | Outsourcing/Offshoring | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: We all often get lost in the overall usability of the product and dont focus on journeys of each of our customers. To uncover the real insights we need to watch them closely and monitor each of their action. This is what this tool does for marketers.
> 
> **Nachteile**: Integration process can be improved to support non-techies.
> 
> The overall experience has been great as the support team was always present to help us ensure that we can utilize the product to its fullfest.

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Seite: 1 / 2\
Weiter: [Nächste Seite](https://www.capterra.ch/software/182342/cux-io?page=2)

## Links

- [Auf Capterra anzeigen](https://www.capterra.ch/software/182342/cux-io)

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