Proliant

Great Inexpensive Payroll Software

Kommentare: Our previous software provider had become cost-prohibitive.

Vorteile:

Ease of use, PTO tracking, low cost, great customer service

Nachteile:

Nothing. It's a great, low-cost software.

Proliant Review

Vorteile:

How timekeeping is integrated with the payroll side. Employees are able to make demographic, W-4 and various other changes themselves.

Nachteile:

Getting state and local taxes set up in the system is A LOT of work. The way the system looks at a new salaried employee. For example: Our pay period runs the 1st - 15th. We have an employee start on the 16th (beginning of a new pay period). The system requires a pay rate to be in the system for the pay period prior to when they started in order to get the 1st - 15th payroll processed. The system should be able to see the pay rate and DOH is effective 5/16 and know this employee would not get a check for the 1st - 15th pay period.

Proliant Review

Kommentare: Although there are alot of cons with Proliant, TL and Benefit Admin, the software is a tool that helps us run our business to the best of its ability. However, I would not or will not recommend this software to anyone until there is a better communication between all three parts of the software meaning Ready Pay, Time and Labor and Benefit Admin can all sync accordingly and correctly when an Admin make updates or changes within the system. I should not have to go in all three areas to update what I just put in one

Vorteile:

Proliant has several pros such as: the ease of using payroll, the ease of using ESS, the ease of employee self service. I love on the Adminstrator side the ability to use the Notification feature to communicate important information to the entire company or the ability to just notify one person.

Nachteile:

Cons: Proliant and Time and Labor do not sync properly, Time and Labor is a whole nighmare itself and you can never get help in resolving anything in it so you just deal with it. You can go in TL and change something and go back in it 30 mins later after the system syncs and it reverts itself back to what it was. When we reported this we were told well you dont have to worry about that it doesnt go anywhere anyway, YES it does it notifies the Executive of the Company who is getting all these notifications. We change it again and the next day its right back where it was. Than it has new hires who are Parttime reverting to Fulltime, so you have to go in and change that. When we an admin is no longer with the company and we terminate them in Prolaint it doesnt sync to TL so we have to email someone to terminate them when we should be able to terminate them as an Admin. We should have more freedom as HR to terminate or add where needed.

Proliant offers a complete package

Kommentare: We are starting our 7th year with Proliant and have been very happy with the services provided. Our previous payroll company presented a few challenges which Proliant has been able to assist with solving those challenges. No real complaints about the product.

Vorteile:

Proliant's features help with payroll, related taxes and filings, 401k transmission, onboarding new employees, job costing. They system offers general reporting as well as the capability of creating your own customized report for whatever information you are looking for.

Nachteile:

there is an auto generated end date for Branch, Department and Jobs. sometimes these drop off without some sort of warning that it is going to end and then employees code their time to something else since they can not locate the correct code. It would be nice if there was a notice that something was going to end date so it could be checked to see if the end date needs to be extended.

Inexpensive Service

Kommentare: My experience with Proliant is that the service offered are fairly easy to use. What I have a problem with is the Payroll Manager's you get assigned to you could improve. I currently sent two emails to my new Payroll Manager that got assigned to our account that were completely ignored. This is making me seriously consider switching to a different company that offers better customer service for issues and problems. I have had other Account Managers help out tremendously, but our current Manager could use some improving. She is a bit incompetent. Told me I needed to add dependents in our benefit section and then when the 1095C's were printed, the dependents aren't even listed. Why did I spend 3 hours doing this task at her request and they weren't even on the forms. Makes no sense.

Vorteile:

I like that this software is fairly easy to use and very affordable compared to other programs we have used.

Nachteile:

The reporting process is a bit more complex than I would like it to be.