--- description: Detaillierte Informationen über FieldEx zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FieldEx Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [FieldEx](/software/188012/fieldex) # FieldEx Canonical: https://www.capterra.ch/software/188012/fieldex Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.ch/software/188012/fieldex?page=2) > Custella Field Service Optimization ist eine Anwendung, mit der die Verwaltung von Umsätzen im Außendienst vereinfacht wird. > > Bewertung: **4.5/5** von 27 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet FieldEx? Außendienstunternehmen mit Ad-hoc-Aufgaben/-Aufträgen, die eine Verwaltung von einem Außendienstpersonal mit mehr als 500 Personen benötigen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.5/5** | 27 Nutzerbewertungen | | Bedienkomfort | 4.3/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.2/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.2/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: FieldEx - **Region**: Petaling Jaya, Malaysia - **Gegründet**: 2018 ## Gewerblicher Kontext - **Startpreis**: $ 10.00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Chinesisch, Deutsch, Englisch, Malaiisch, Rumänisch, Spanisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Barbados, Belgien, Belize, Benin und 202 weitere ## Funktionen - Aktivitäts-Dashboard - Arbeitsauftragsverwaltung - Asset Lifecycle Management - Berichterstattung und Statistik - Elektronische Unterschrift - Erinnerungen - GPS - Inspektions-Management - Inventarverwaltung - Kalenderverwaltung - Kontakt-Datenbank - Kundendienst-Historie - Mobiler Zugriff - Prädiktive Wartung - Routing - Techniker-Management - Terminplanung - Third-Party Integrations - Verfolgen von Vermögensanlagen - Versandmanagement - Vorbeugende Wartung - Wartungsplanung - Zahlungseinzug im Außendienst ## Integrationen (4 insgesamt) - Calendly - Dynamics 365 Business Central - Google Calendar - Salesforce Sales Cloud ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Chat ## Category - [Field Service Management Software](https://www.capterra.ch/directory/10009/field-service-management/software) ## Ähnliche Kategorien - [Field Service Management Software](https://www.capterra.ch/directory/10009/field-service-management/software) - [Wartungssoftware](https://www.capterra.ch/directory/31023/preventive-maintenance/software) - [CMMS Software (Computerised Maintenance Management System)](https://www.capterra.ch/directory/30032/cmms/software) - [Instandhaltungssoftware](https://www.capterra.ch/directory/30058/maintenance-management/software) ## Alternativen 1. [Jobber](https://www.capterra.ch/software/127994/jobber) — 4.6/5 (1475 reviews) 2. [FieldPulse](https://www.capterra.ch/software/153475/fieldpulse) — 4.6/5 (490 reviews) 3. [Connecteam](https://www.capterra.ch/software/153140/connecteam) — 4.6/5 (5308 reviews) 4. [Fracttal One](https://www.capterra.ch/software/159911/fracttal) — 4.6/5 (1785 reviews) 5. [Service Fusion](https://www.capterra.ch/software/135788/service-fusion) — 4.3/5 (308 reviews) ## Nutzerbewertungen ### "Excellent Customer Support Experience" — 5.0/5 > **Nor Amelia Suriati** | *15. August 2025* | Telekommunikation | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: The customer support team at FieldEx has been outstanding. They were always responsive, patient, and very helpful in assisting us to identify and resolve issues quickly. Their follow-up and willingness to ensure we were satisfied was much appreciated. > > **Nachteile**: The out-of-the-box solution has certain limitations that reduce the flexibility for customization to meet our exact operational needs. > > Overall, our experience with FieldEx has been good, with the outstanding customer support being the highlight of our journey and always providing excellent assistance whenever we faced challenges. ----- ### "A Solid Field Service Tool with Room to Improve on Flexibility" — 4.0/5 > **Verifizierter Rezensent** | *30. Januar 2026* | Finanzdienstleistungen | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: FieldEx provides a structured way to manage field operations, especially for ticket tracking and job assignments. The system helps ensure visibility between the operations team and field technicians, which improves accountability and follow-ups. The core workflow is stable and works well for standard field service use cases. > > **Nachteile**: Customization is limited and changes to workflows or rules often require system-level intervention rather than simple configuration. Reporting capabilities are fairly basic and require manual effort to extract meaningful insights. The user interface also feels dated and could be more intuitive for both agents and field technicians. > > Overall, FieldEx is a reliable platform for managing field service operations, particularly if your processes are well defined and don’t change frequently. It does the fundamentals well but may feel restrictive for teams that require agility, advanced reporting, or deeper integration with other systems. With UI improvements and stronger analytics, it could become a much more competitive solution. ----- ### "Need serious improvements" — 1.0/5 > **Chiu Yan** | *6. August 2026* | Lebensmittelproduktion | Empfehlungsbewertung: 3.0/10 > > **Vorteile**: Google Maps API works well with filling out the Task Location field Customer supports are rather quick and responsive > > **Nachteile**: Unintuitive user experience riddled with minor bugs Search bar does not support keyword-based search Unfriendly UI design, overview page is cluttered with tiny rows of data The ability to customize Action Taken / Resolution Code fields is still locked behind paywall Lack of offline functionality > > Slow and time-consuming for both technicians and task planners to work with FieldEx. Bogged with endless menus to click and forms to fill. ----- ### "FieldEx use over 1.5 years" — 5.0/5 > **Yannick** | *28. Juli 2026* | Bau | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: FieldEx's system is supported by an amazing team with a great sense of customer service. The platform is easy to use, reliable for maintenance management, and the mobile access lets our field staff update jobs on the go. The team also went the extra mile with customisation work tailored to our needs, which made a real difference. > > **Nachteile**: There's a slight learning curve at first, minor points overall and nothing that outweighs the benefits. > > Overall, a solid experience. FieldEx is reliable, easy to use, and backed by a support team that's genuinely responsive and willing to customise the platform to fit our needs. Good value for money and a real improvement to how we manage field operations. ----- ### "General Manager" — 5.0/5 > **Claudia** | *19. August 2025* | Einzelhandel | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: The system is easy to navigate and user-friendly for both our internal team and technicians in the field. It provides efficient job tracking, helps us stay organized, makes asset management much easier, and with the recent mobile access update, it has become even more user-friendly. > > **Nachteile**: Overall, FieldEx has been very helpful, but there is still room for improvement in the overall UI/UX, with more flexible reporting and dashboard features and broader integration options that would make FieldEx even more powerful. > > It's reliable, and adaptable to our business needs. I would like to give credit to our account manager \[sensitive content hidden\] which has been very helpful and always willing to listen to our issues and going extra mile to propose solutions and product feature enhancements. ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.ch/software/188012/fieldex?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/188012/fieldex) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Strukturierte Daten