--- description: Detaillierte Informationen über Dialpad zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dialpad Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Software zur Anrufaufzeichnung](/directory/30533/call-recording/software) > [Dialpad](/software/190976/dialpad-sell) # Dialpad Canonical: https://www.capterra.ch/software/190976/dialpad-sell Seite: 1 / 24\ Weiter: [Nächste Seite](https://www.capterra.ch/software/190976/dialpad-sell?page=2) > Dialpad Sell ist ein effektiver Sales Dialer, der die Anlaufzeit verkürzt und die Produktivität durch Voice-Intelligence-Technologie steigert. > > Bewertung: **4.2/5** von 569 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Dialpad? Unternehmen jeder Größe, die die Effizienz ihrer Arbeitskräfte steigern und die Anlaufzeiten verkürzen möchten. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.2/5** | 569 Nutzerbewertungen | | Bedienkomfort | 4.3/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.1/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.2/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Dialpad - **Region**: San Francisco, USA - **Gegründet**: 2011 ## Gewerblicher Kontext - **Startpreis**: $ 27.00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch, Französisch, Japanisch - **Verfügbare Länder**: Australien, Japan, Kanada, Neuseeland, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Absichtserkennung - Agenten-Schnittstelle - Anrufaufzeichnung - Anrufer-ID - Anrufprotokoll - Anruftext-Aufzeichnung - Anrufüberwachung - Aufzeichnung - Automated Attendant - Automatische Anrufverteilung - Automatisches Telefonwahlgerät - Automatisiertes Routing - Berichterstattung / Analyse - Berichterstattung über Anrufe - Beurteilung-Management - CRM-Systeme - Call-Center-Management - Chat / Messaging - Chatbot-Software - Computer Telephony Integration - Dashboard Software - Dateitransfer - Goal Setting/Tracking - IVR - KI/Maschinelles Lernen - Kampagnenmanagement - Kollaboration mehrerer Nutzer - Kontaktmanagement - Konversationsanalysen - Leistungskennzahlen - Leistungsmanagement - Listen-Management - Live-Chat - Management der Anruflisten - Meeting-Management - Mobiler Zugriff - Multi-Channel-Kommunikation - PBX - Power Dialer - Prädiktive Wähler - SIP-Trunking - Spracherkennung - Trainingsmanagement - Umleitung der Anrufe - Verarbeitung natürlicher Sprache - VoIP (IP-Telefonie) - Voice-Mail - Warteschlangenmanagement - Weiterleitung von Anrufen (Call Routing) - Werkzeuge zur Zusammenarbeit ... und 2 weitere Funktionen ## Integrationen (59 insgesamt) - Abstrakt - Alexa - AzureDesk - Bubble - Bullhorn ATS & CRM - CEIPAL ATS - CEIPAL Workforce - CRM HUB 360 - Ceipal Procurewise - Chorus - Clio - Cloze - Convin - Copper - DataGrail ... und 44 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Software zur Anrufaufzeichnung](https://www.capterra.ch/directory/30533/call-recording/software) ## Ähnliche Kategorien - [Software zur Anrufaufzeichnung](https://www.capterra.ch/directory/30533/call-recording/software) - [Prädiktive Wähler](https://www.capterra.ch/directory/30597/predictive-dialer/software) - [Inside-Sales-Software](https://www.capterra.ch/directory/30680/inside-sales/software) - [Vertriebsunterstützung Software](https://www.capterra.ch/directory/30798/sales-enablement/software) - [Dialer Software](https://www.capterra.ch/directory/30999/auto-dialer/software) ## Alternativen 1. [Ringover](https://www.capterra.ch/software/169627/ringover) — 4.7/5 (881 reviews) 2. [Nextiva](https://www.capterra.ch/software/175788/nextiva) — 4.6/5 (919 reviews) 3. [3CX](https://www.capterra.ch/software/158704/3cx) — 4.4/5 (467 reviews) 4. [RingEX](https://www.capterra.ch/software/132178/ringcentral-mvp) — 4.2/5 (1205 reviews) 5. [JustCall](https://www.capterra.ch/software/157853/justcall) — 4.1/5 (224 reviews) ## Nutzerbewertungen ### "Dialpad is a great phone system for sales teams" — 5.0/5 > **Scott** | *8. August 2025* | Bankwesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The AI-powered features, like real-time transcription and automated call summaries, save a ton of time and help me capture important details without having to take constant notes. Integrations with CRM and other tools have also made it easier to keep our sales workflow organized and efficient. > > **Nachteile**: While the AI transcription is useful, it can miss words or struggle with industry-specific terminology. > > Overall, my experience with Dialpad has been very good. The platform is easy to use, with a clean interface that makes calling, messaging, and video conferencing straightforward. Call quality is consistently clear, and I appreciate how seamlessly it works across devices - whether I’m on my laptop or phone. ----- ### "Convenient Dialer" — 5.0/5 > **Verifizierter Rezensent** | *12. August 2025* | Immobilien | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I like how smooth and easy to use this software is. Especially their AI when they provide a summary of what happened during the call and transcripts. Sometimes, we forget what happened during the call, and through this, we can easily check what transpired during the call. > > **Nachteile**: It's not like I dislike it, but the AI voice isolation. It just automatically turns off while on a call, but it's still a huge help to reduce/remove background noises. > > So far, Dialpad is the best calling/text message software that I use. It is user-friendly, and it has everything you wish a dialer should have. ----- ### "Meh\!😑 limited integration capabilities, difficult to get support" — 3.0/5 > **Ariel** | *5. Juni 2025* | Marketing & Werbung | Empfehlungsbewertung: 2.0/10 > > **Vorteile**: I do enjoy that dial pad integrate with our main CRM system HubSpot. It allows us to have call centers with multiple agents that are part of a team get calls routed based on a specific preference, which is also ideal for both support and sales. > > **Nachteile**: What I typically find I like least about dial pad is their support team. I find it difficult to get issues addressed and resolved. I also do not like that. The integration with HubSpot is very limited and we typically run into issues for things are not getting associated or logged correctly > > My overall experience with dial pad is neither negative or positive. If I had to consider the phone system, we were using prior to migrating to dial pad. I would say I would prefer dial pad over that phone system, but there are still many limitations with this phone system related to integration with our CRM ----- ### "Great except when it’s not" — 4.0/5 > **Katherine** | *9. September 2025* | Non-Profit-Organisation Management | Empfehlungsbewertung: 4.0/10 > > **Vorteile**: Dialpad has allowed or remote team to have some continuity with incoming calls \& texts \& made it easier to record the information covered in each communication. > > **Nachteile**: Troubleshooting issues feels slow \& ineffective, even after escalated. Issues with dropped calls were attributed to our tech/browser despite being told that our tech was appropriate for use with the tool. > > We use this for our entire team \& most team members use it on a daily basis. Outages \& dropped calls are not infrequent events \& have been hard to get resolution for despite ongoing communication with their support team. ----- ### "Reliable and Easy-to-Use Communication Platform" — 5.0/5 > **Isaac** | *21. August 2025* | Outsourcing/Offshoring | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I liked that Dialpad makes communication simple, with clear call quality and easy integration with other tools. > > **Nachteile**: What I like least is that sometimes the mobile app can lag or feel less smooth than the desktop version. > > Overall, my experience with Dialpad has been good it’s reliable for calls and messaging, helps teams stay connected, and is easy to use once set up. ----- Seite: 1 / 24\ Weiter: [Nächste Seite](https://www.capterra.ch/software/190976/dialpad-sell?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/190976/dialpad-sell) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten