---
description: Detaillierte Informationen über Aaniie zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz.
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title: Aaniie Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026
---

Breadcrumb: [Startseite](/) > [Software für ambulante Pflege](/directory/10036/home-health-care/software) > [Aaniie](/software/197065/smartcare)

# Aaniie

Canonical: https://www.capterra.ch/software/197065/smartcare

Seite: 1 / 2\
Weiter: [Nächste Seite](https://www.capterra.ch/software/197065/smartcare?page=2)

> Eine vollständige Plattform, die Best Practices ermöglicht und die Patienten-/Betreuererfahrung verbessert, was das Engagement und die Zufriedenheit erhöht.
> 
> Bewertung: **4.4/5** von 19 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet Aaniie?

Bedient werden Heimpflege- und Heimgesundheitsanbieter. SMARTcare unterstützt Best-Practice-Workflows, optimiert die Abrechnung und Gehaltsabrechnung und bietet umfassende Geschäftsinformationen, die für jede Agentur geeignet sind.

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.4/5** | 19 Nutzerbewertungen |
| Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: SMARTcare Software
- **Region**: Eau Claire, USA
- **Gegründet**: 2012

## Gewerblicher Kontext

- **Startpreis**: $ 195.00
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Englisch
- **Verfügbare Länder**: Vereinigte Staaten

## Funktionen

- Abrechnung & Rechnungsstellung
- Compliance Management
- Kalenderverwaltung
- Kundenmanagement
- Mitarbeitermanagement
- Mobiler Zugriff
- Pflegeplan-Management
- Reklamationsabwicklung
- Verwaltung von Patientenakten

## Integrationen (2 insgesamt)

- Google Calendar
- QuickBooks Online Advanced

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- 24/7 Live-Support
- Chat

## Category

- [Software für ambulante Pflege](https://www.capterra.ch/directory/10036/home-health-care/software)

## Ähnliche Kategorien

- [Software für ambulante Pflege](https://www.capterra.ch/directory/10036/home-health-care/software)
- [Tagespflege Software](https://www.capterra.ch/directory/30812/home-care/software)

## Alternativen

1. [eRSP](https://www.capterra.ch/software/129443/ersp) — 4.2/5 (99 reviews)
2. [AxisCare](https://www.capterra.ch/software/135068/non-medical-homecare-scheduling) — 4.6/5 (729 reviews)
3. [AlayaCare](https://www.capterra.ch/software/147424/alayacare) — 4.1/5 (188 reviews)
4. [WellSky Personal Care](https://www.capterra.ch/software/126968/non-medical-private-pay-system) — 4.4/5 (271 reviews)
5. [Carecenta](https://www.capterra.ch/software/140368/carecenta) — 4.5/5 (64 reviews)

## Nutzerbewertungen

### "Smartcare" — 5.0/5

> **Mark** | *31. Juli 2020* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Ease of use for both admin and field.  Scheduleing, payroll, billing and on boarding are all a dream
> 
> **Nachteile**: Could be better in the client set up with tasks, multilingual app would help
> 
> Fantastic.  \[SENSITIVE CONTENT HIDDEN\] and his team helped me set up my first VA client, we invoices on Tuesday and were paid the following Friday.  10 days to get paid by the VA unheard of.  Great process, great product.

-----

### "Great platform and customer service" — 5.0/5

> **Beth** | *19. November 2024* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: I have been so pleased with our program's transition over to Aaniie. Their customer service has been above my expectations. They are responsive, proactive, and very easy to work with. They are patient with my teams and communicate well. This applies to every single person I have been in contact with. They are great\! The software is easy to use and we very much appreciate the integration with PCC. That's a game changer for us\! I recommend Aaniie without hesitation.
> 
> **Nachteile**: The issues with program we didn't like are being fixed by the developers.  No other issues.

-----

### "Worst CRM I have ever used" — 2.0/5

> **Ruth** | *1. November 2024* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 1.0/10
> 
> **Vorteile**: the option to personalize the client and caregiver experience, lots of features such as ATS, automation
> 
> **Nachteile**: everything is way more overly complicated than it should be, and requires to much work and effort to do the most simplest tasks, very often support reps lack the ability to assist with guidance and instruction, no onboarding team or personalized onboarding, training videos give too few details, live chat or live rep is not often available, the app is extremely limited in online vs app feature accessibility
> 
> The more I use the system the more it frustrates me. I think I could have simplified my life more had I ran my company off of an excel and other platforms. Very, very, disappointed. The sales rep was amazing and made everything look so simple and great. I regret signing a contract and have been extremely disappointed in many ways. I have worked with over 5 CRM systems in the past, this has been my worst experience ever.

-----

### "Team Love Homecare Review" — 4.0/5

> **Cassandra** | *18. August 2020* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: I like that I can access the software via multiple venues and that it is mostly easy to use on all of them. Generally speaking, when we've reached out to SmartCares customer service with ideas on how to make the software better, they always accomodate our requests.
> 
> **Nachteile**: There are a few ideas which I've extended to the development team that have not been implemented yet, such as the ability to delete messages, changing the two week task history to the two week notes history, making the staff able to view notes that are updated in the system rather then creating a PDF which needs to be manually uploaded, the ability to see the notes when clicking on the shift as an administrator instead of just showing the paperclip on the notes, location issues, the ability to cancel a shift from the app, availablity to extend indefiently, and giving the ability to text other staff directly from the app.
> 
> As a whole, I am very pleased with the program and I understand that some of the changes I've suggested may not be applicable or realistic without a lot of work on their part. My staff has been very happy with the app overall and the only complaint they've had is the location issues. We will be continuing to use the program long term, and we highly recommend it to others.

-----

### "I thank God for SMARTcare" — 5.0/5

> **Melody** | *1. August 2020* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: I am so grateful for Smart Care\! The solution has made my business start up so easy. I get compliments on how professional and organize my new business appears due to Smart Care. I love the fact that you can speak to the developer and he will take your recommendations or suggestions into consideration. I honestly don’t know what I would’ve done without the software.
> 
> **Nachteile**: For our company, I would have to say I the ticketing process. However when I signed up I was assigned an onboarding specialist \[SENSITIVE CONTENT HIDDEN\]. If I have a quick question I normally just send her a text or call her directly. I have found this to be very helpful. She normally gets back to me immediately.

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Seite: 1 / 2\
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## Links

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