--- description: Detaillierte Informationen über Soprano zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Soprano Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Conversational Marketing Plattformen](/directory/31562/conversational-marketing-platform/software) > [Soprano](/software/207036/soprano) # Soprano Canonical: https://www.capterra.ch/software/207036/soprano Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.ch/software/207036/soprano?page=2) > Führender Cloud-Kommunikationsanbieter für globales geschäftskritisches und entscheidendes Messaging mit Low-Code- und No-Code-Implementierung. > > Bewertung: **4.8/5** von 9 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Soprano? Soprano Connect wird von einigen der weltweit größten Unternehmen und Regierungsorganisationen eingesetzt, auch in kritischen Sektoren wie Gesundheitswesen, Bankwesen, Logistik, Versorgung und Versicherung. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.8/5** | 9 Nutzerbewertungen | | Bedienkomfort | 5.0/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.9/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.8/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.7/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Soprano Design ## Gewerblicher Kontext - **Zielgruppe**: 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Afghanistan, Amerikanisch-Samoa, Amerikanische Jungferninseln, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belgien, Belize, Bermuda, Bhutan, Bolivien, Brasilien und 105 weitere ## Funktionen - Alarmfunktion / Benachrichtigungen - Anpassbare Felder - Anpassbare Vorlagen - Automatische Antworten - Berichterstattung / Analyse - Berichterstattung und Statistik - Chat / Messaging - Content-Management - Echtzeit-Chat - Ereignisgesteuerte Aktionen - Filesharing - Geplanter Nachrichtenversand - Kampagnenanalysen - Kampagnenmanagement - Kampagnenplanung - Kampagnenplanung - Kollaboration mehrerer Nutzer - Kontaktmanagement - Massen-SMS - Mehrsprachig - Multi-Channel-Kommunikation - Nachrichten-Personalisierung - Personalisierung - SMS Marketing - SMS-Nachrichtenversand - Vorlagen-Management - Workflow-Management - Zwei-Wege-Messaging ## Optionen für Kundensupport - E-Mail/Helpdesk - Telefon-Support - Chat ## Category - [Conversational Marketing Plattformen](https://www.capterra.ch/directory/31562/conversational-marketing-platform/software) ## Ähnliche Kategorien - [Conversational Marketing Plattformen](https://www.capterra.ch/directory/31562/conversational-marketing-platform/software) - [E-Mail Marketing Software](https://www.capterra.ch/directory/30013/email-marketing/software) - [Chatbot Plattformen](https://www.capterra.ch/directory/31596/conversational-ai-platform/software) - [Kommunikationsplattformen](https://www.capterra.ch/directory/31362/cloud-communication-platform/software) - [Interne Kommunikation Tools](https://www.capterra.ch/directory/31014/internal-communications/software) ## Alternativen 1. [Bitrix24](https://www.capterra.ch/software/113540/bitrix24) — 4.2/5 (987 reviews) 2. [Text Request](https://www.capterra.ch/software/167015/text-request) — 4.6/5 (1193 reviews) 3. [Weave](https://www.capterra.ch/software/141842/weave) — 4.3/5 (668 reviews) 4. [LiveAgent](https://www.capterra.ch/software/102188/liveagent) — 4.7/5 (1758 reviews) 5. [Glassix](https://www.capterra.ch/software/1052241/glassix) — 5.0/5 (103 reviews) ## Nutzerbewertungen ### "All rounded product" — 5.0/5 > **Suresh** | *24. September 2025* | Versorgungsunternehmen | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Customer Support is amazing, the ease of doing business with is also great. The Soprano technical team is always engaging and ready to support us when required. They offer bespoke solutions to our requirements and always there to support where they can and if not they will suggest alternatives. > > **Nachteile**: We struggle with Whispir reporting, we are heavy users of the platform and different parts of the business uses different components. We wanted 1 stop shop to be able to review the volumes, triggerred by workspace etc which is seems to be challenging. > > Overall, it's a great experience working with Whispir, we have been using the platform for over 7+ years and I could say that it's always a breeze to work with whispir team. ----- ### "BT Texting tools review" — 5.0/5 > **Issiaka** | *18. Dezember 2025* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: The text messaging platform is user-friendly and has adequate functions to schedule tasks and modify users' profiles. The unit price of messages is ridiculously low, allowing some services to increase the usage of this system above all forms of communication. I found the support service very efficient, and the staff there are very helpful and knowledgeable. > > **Nachteile**: This system is not integrated into any of our other systems and requires constant monitoring of staff leavers and new. > > I have been using and managing this system since 2017 and have advised the Health Board to keep it, despite the acquisition of other integrated Healthcare texting tools. It is just very convenient to use. ----- ### "service & support has been appreciated" — 4.0/5 > **Cynthia** | *23. September 2025* | Informationstechnologie & -dienste | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: \[sensitive content hidden\] has been a great support to our team - specifically when onboarding new instances as required, \& general Q\&A. > > **Nachteile**: Frequent Whispir maintenance (unplanned) caused our teams to lose confidence in the AU Whispir platform ----- ### "Dynamic product with reliable support" — 5.0/5 > **Rozanne** | *18. Dezember 2025* | Telekommunikation | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Soprano offers services which are easy to use and of great value for money. Really enhances the customer's business experience. Soprano's customer support is very prompt and efficient. > > **Nachteile**: There was nothing that I can point to say that I liked the least. The services were good and it was easy to collaborate with the Soprano team. ----- ### "Great work Team Soprano\!" — 5.0/5 > **Jason** | *19. Dezember 2025* | Metallabbau | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The Customer Support was amazing. I had previously used their tools at another job and needed some extra help in my new role and they were great\! > > **Nachteile**: I can't think of anything I dislike about Soprano Design. Their system is very easy to use and does everything I want it to do. > > Their system is very easy to use and does everything I want it to do in an easy and straight forward manner. ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.ch/software/207036/soprano?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/207036/soprano) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten