--- description: Detaillierte Informationen über LiveCaller zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: LiveCaller Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Live-Chat Software](/directory/30797/live-chat/software) > [LiveCaller](/software/209451/livecaller) # LiveCaller Canonical: https://www.capterra.ch/software/209451/livecaller Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.ch/software/209451/livecaller?page=2) > LiveCaller ist eine All-in-one-Lösung, die verschiedene Kommunikationskanäle wie Chats, Anrufe und Social-Messaging auf einer Plattform vereint. > > Bewertung: **4.8/5** von 10 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.8/5** | 10 Nutzerbewertungen | | Bedienkomfort | 4.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 5.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 5.0/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.8/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: LiveCaller ## Gewerblicher Kontext - **Startpreis**: $ 13.00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch, Russisch, Spanisch - **Verfügbare Länder**: Andorra, Argentinien, Aserbaidschan, Australien, Belarus, Belgien, Bosnien und Herzegowina, Brasilien, Bulgarien, Deutschland, Dänemark, Estland, Finnland, Frankreich, Färöer, Georgien, Gibraltar, Griechenland, Grönland, Guernsey und 43 weitere ## Funktionen - Aktivitäts-Dashboard - Autoresponders - Berichterstattung / Analyse - Berichterstattung und Statistik - Chat / Messaging - Dashboard Software - Datenvisualisierung - Echtzeit-Chat für Kunden - Feedback-Management - Kundendatenbank - Kundenhistorie - Kundenspezifisches Branding - Live-Chat - Mobiler Zugriff - Multi-Channel-Kommunikation - Negatives Feedback Management - Service Level Agreement (SLA) Management - Third-Party Integrations - Transfer / Weiterleitung - Umfragen & Feedback - Verfolgung von Interaktionen - Warteschlangenmanagement ## Integrationen (3 insgesamt) - Meta for Business - Telegram - Viber ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support ## Category - [Live-Chat Software](https://www.capterra.ch/directory/30797/live-chat/software) ## Ähnliche Kategorien - [Live-Chat Software](https://www.capterra.ch/directory/30797/live-chat/software) - [CCM-Software](https://www.capterra.ch/directory/31002/customer-communications-management/software) - [Lead Management Software](https://www.capterra.ch/directory/30017/lead-management/software) - [CEM Software (Customer Experience Management)](https://www.capterra.ch/directory/30671/customer-experience/software) - [Customer Success Tools](https://www.capterra.ch/directory/30961/customer-success/software) ## Alternativen 1. [Freshdesk](https://www.capterra.ch/software/124981/freshdesk) — 4.5/5 (3408 reviews) 2. [Salesforce Sales Cloud](https://www.capterra.ch/software/61368/salesforce) — 4.4/5 (18768 reviews) 3. [Zendesk Suite](https://www.capterra.ch/software/164283/zendesk) — 4.4/5 (4072 reviews) 4. [LiveAgent](https://www.capterra.ch/software/102188/liveagent) — 4.7/5 (1753 reviews) 5. [LiveChat](https://www.capterra.ch/software/62194/livechat) — 4.6/5 (1715 reviews) ## Nutzerbewertungen ### "LiveCaller helps you get in touch\!" — 5.0/5 > **Desiree** | *3. Februar 2025* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: One of my favorite features is that you can use this over social media apps. That is super convinent when some of the individuals you need to communicate with can only be reached via something like Facebook messenger. The dashboard is also very impressive. It connects you almost immediately to everything that you need to reach clients or work mates. > > **Nachteile**: There were two issues that I saw with LiveCaller. First if you want to have the ablitiy to speak over social media the price does go up monthly. Second I have dropped calls in app before. you have to have a strong wifi connection or good data connection. > > Overall it was a great experiance. Easy to use wherever I need to and offered to be used over many platforms. ----- ### "I just can't believe this..." — 5.0/5 > **Danielle** | *24. Oktober 2023* | Verlagswesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The low cost is by far one of my favorite features. I also like how easy it is for us now to communicate as a team. > > **Nachteile**: To be honest I haven't found much of anything that I don't like I just hope they never change anything. I'm aware every software product or services has their weakness I just haven't found it yet. > > My experience has been so good I'm going to offer to promote their service on our website at no cost. Whether they accept or not I don't know but this is the kind of business I want to do business with and the customer service is fantastic. ----- ### "Live Caller is great\!" — 5.0/5 > **Verifizierter Rezensent** | *3. September 2025* | Kunst & Handwerk | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Easily accessible and simple to install and Integrate Dashboard and provides easy way to communicate with the Web visitors and also makes more engagement possible. The chat feature makes this very impactive. > > **Nachteile**: the deletion of data in LiveCaller needs to be simplified for better usability. the lack of a mobile app for screen management a significant drawback while using LiveCaller > > My experience with LiveCaller has been amazing. I would recommend to other businesses. I am thankful for this app. ----- ### "A powerful and easy to implement platform" — 5.0/5 > **Juan** | *1. Januar 2023* | Informationsdienst | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The implementation solution is very simple and fast. So for us it is something viable. > > **Nachteile**: The platform is developing new functions, so we are sure that they will surprise us. > > A well-organized platform, its structure is intuitive, we can follow up without problems and its support is very good. ----- ### "Great Customer Support Product with Tons of Potential" — 4.0/5 > **Roland** | *30. August 2022* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: The chat and call features work well. The co-browsing feature is a game-changer for SaaS companies like mine - and the benefit of not having to send a Zoom invite, Google Meet invite, or something else is worth it. So far, I like the analytics available for each call, including duration and a simple way to collect customer feedback. > > **Nachteile**: The main issue I ran into is the widget does not show up within my application when installed as instructed. We're still figuring this out. Also, I would like to delete calls, chats, and review data I collected during testing and haven't found an easy way to do that yet. However, customer support has been super helpful. > > Amazing. The customer support from LiveCaller has been wonderful. ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.ch/software/209451/livecaller?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/209451/livecaller) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Strukturierte Daten