---
description: Detaillierte Informationen über myAvatar zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz.
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title: myAvatar Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026
---

Breadcrumb: [Startseite](/) > [Elektronische Patientenakte Software (ePA)](/directory/20028/electronic-medical-records/software) > [myAvatar](/software/209716/myavatar)

# myAvatar

Canonical: https://www.capterra.ch/software/209716/myavatar

Seite: 1 / 3\
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> myAvatar von Netsmart ist eine elektronische Gesundheitsakte für Organisationen, die verhaltensmedizinische und suchtmedizinische Behandlungen anbieten.
> 
> Bewertung: **2.3/5** von 37 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **2.3/5** | 37 Nutzerbewertungen |
| Bedienkomfort | 2.2/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 2.3/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 2.2/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 2.3/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 30% | (3/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: TheraOffice
- **Region**: Westmont, USA
- **Gegründet**: 1999

## Gewerblicher Kontext

- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 1'001–5'000, 5'001–10'000, 10'000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Windows (On-Premise), Linux (On-Premise)
- **Unterstützte Sprachen**: Englisch
- **Verfügbare Länder**: Vereinigte Staaten

## Funktionen

- Aktivitäts-Dashboard
- Anfangsbeurteilung
- Behandlungsplanung
- Berichterstattung und Statistik
- Coding-Unterstützung
- Diagramm-Erstellung
- EMR / EHR
- Elektronische Rezepte
- Elektronische Zahlungen
- Entscheidungsunterstützung
- Medication Management
- Medizinische Abrechnung
- Terminplanung
- Terminplanung
- Verwaltung von Patientenakten

## Integrationen (1 insgesamt)

- CardConnect

## Optionen für Kundensupport

- E-Mail/Helpdesk
- Telefon-Support

## Category

- [Elektronische Patientenakte Software (ePA)](https://www.capterra.ch/directory/20028/electronic-medical-records/software)

## Ähnliche Kategorien

- [Elektronische Patientenakte Software (ePA)](https://www.capterra.ch/directory/20028/electronic-medical-records/software)
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- [EHR-Software für psychische Gesundheit](https://www.capterra.ch/directory/32510/mental-health-ehr-software/software)
- [Elektronische Patientenakten für Drogentherapie](https://www.capterra.ch/directory/32708/substance-abuse-emr/software)
- [Software für Therapienotizen](https://www.capterra.ch/directory/32668/therapy-notes/software)

## Alternativen

1. [EHRYourWay](https://www.capterra.ch/software/118789/ehr-your-way) — 4.9/5 (529 reviews)
2. [SimplePractice](https://www.capterra.ch/software/130710/simplepractice) — 4.6/5 (2828 reviews)
3. [TheraNest](https://www.capterra.ch/software/130400/theranest-mental-health) — 4.4/5 (1055 reviews)
4. [Valant EHR Suite](https://www.capterra.ch/software/81298/valant-behavioral-health-ehr) — 4.2/5 (339 reviews)
5. [BestNotes](https://www.capterra.ch/software/73807/bestnotes) — 4.5/5 (211 reviews)

## Nutzerbewertungen

### "Avatar for Clinic Use" — 5.0/5

> **Marc** | *10. September 2024* | Psychische GesundheitsfÃ¼rsorge | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Ability to customize the interface for teams of users to both limit access to information beyond user need and focus on providing client information in a clear fashion.
> 
> **Nachteile**: Display color and font size can be a bit faint and cause fatigue.
> 
> It's been an uncomplicated, user friendly client charting system, that lets the organization do both in-house customization along with coordinated development with NetSmart.

-----

### "Designer clearly never worked in the field" — 2.0/5

> **Randa** | *23. September 2021* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 0.0/10
> 
> **Vorteile**: ???? Cool name? I can't think of anything this program does that is not better provided by other software.
> 
> **Nachteile**: The 72 hour deadline ensures that most people are putting in poorly witten and spelled garbage, because in real life emergencies happen and you can't always plan enough time for documentation on a giver day.  The program is unwieldy to use: there is no way to set defaults to save time or enter multiple notes on one client without have to search the client, and enter all the same information again.  You can't easily correct or add to a note once submitted.  It's not user friendly- the software is sloppy. It is very difficult to find anything once you have put it in unless you know who entered it and the exact date.  For the first time in over 30 years in the field, I almost never check notes , because it is no difficult to find anything.  More than half of the note that comes up is repetitiuos garbage in tiny print, if you do make the effort, so it is hard to find the info that was input.   If you enter anythingincorrectly in the calendar, you lose all the data and have to start over.   In some reports you have to enter your last name and first initial, on others you get an error message if you enter your first initial.  Some  common client names are glitchy and do not come up when you search, so you have to look up their record number.
> 
> I can't imagine why anyone would want to buy it.

-----

### "Barely better than paper" — 1.0/5

> **Nathan** | *17. November 2021* | Psychische GesundheitsfÃ¼rsorge | Empfehlungsbewertung: 0.0/10
> 
> **Vorteile**: Avatar was the upgrade from our previous software SATIS, about 15 years ago. That felt like an upgrade compared to the MS-DOS like UI of SATIS.
> 
> **Nachteile**: Slow and clunky. Frequent outages would paralyze our ability to work. Running simple reports with few pages can take 30 minutes, and that may be on a fast day. &#10;&#10;We were just recently "upgraded" to the NX version, and wow...never have I seen an upgrade be such a downgrade. It's as if they surveyed users to find out what functions were most beneficial to an efficient workflow, then made a conscious effort to take them out...literally. There is no evident benefit to the upgrade other than a visual refresh. Efficiency was clearly not a focus as it now takes more time and work to complete tasks that could be done from the home screen. The scheduling calendar looks like it open 3-4 different pages before then looking like Netflix on shoddy wifi on a Friday night. Some information that used to be visible in one click has been made impossible to access without running a massively time consuming report for a few lines of info. Someone coming from paper charting might decide paper isn't too bad. The best part of NX is that it made me realize that the previous version wasn't so bad. I would only suggest it to people looking to frustrate their employees into resignation. I could blame my employer for choosing to go live with it in it's current state, but this is Netsmart's product, and it's horrible.
> 
> It's made me very jealous of providers that use Epic. It looks nice, it's fast, and it seems to be laid out logically with the user in mind.

-----

### "In FULL agreement with the other 22 people that left reviews" — 3.0/5

> **Christine** | *28. August 2023* | Psychische GesundheitsfÃ¼rsorge | Empfehlungsbewertung: 0.0/10
> 
> **Vorteile**: It is easier to use than the former EMR utilized.
> 
> **Nachteile**: It is not user friendly; it is clear that the people designing it have not ever worked in the field. There are too many clicks without efficiency. It creates more work because of that lack of efficiency within writing/coding the software.
> 
> It has some positives, but overall it is very frustrating due to increased work load from a lack of efficient coding to provide better ease of use.

-----

### "We've been using Avatar for 6 years and it still leaves me in despair." — 1.0/5

> **Kim** | *3. Januar 2023* | Psychische GesundheitsfÃ¼rsorge | Empfehlungsbewertung: 0.0/10
> 
> **Vorteile**: Some parts of it look as though they might be a real medical grade EHR software.
> 
> **Nachteile**: It is not even remotely medical grade EHR software.
> 
> Daily despair, progressing more recently to potentially life-threatening arrhythmias.  Seeing patients while documenting and looking for data concurrently is a torturous burden.  With each patient encounter comes an average of 4 system failures of various sorts, some show stoppers, some actual threats to patient safety such as displaying someone else's records randomly or simply erasing the detailed note you just wrote for that critical patient.  And many failures are completely new after 6 years.  Every so often Netsmart upgrades the system, meaning we have to learn a very different interface, and also meaning that we need to concurrently use all of the preceding system iterations, because Netsmart has not included all previous  functions that are necessary to see patients. Soon we will lose access to the iteration that allows us to look up past records quickly and easily, which may turn that function into evening and weekend projects if we value the lives of our patients.  This likely contributes to loss of prescribing staff.  I stay because I've already seen the human cost of patients going without consistent providers for long periods, especially in an information-challenged system.

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Weiter: [Nächste Seite](https://www.capterra.ch/software/209716/myavatar?page=2)

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