---
description: Detaillierte Informationen über ResDiary zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz.
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title: ResDiary Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026
---

Breadcrumb: [Startseite](/) > [Gastronomie Software](/directory/20026/restaurant-management/software) > [ResDiary](/software/23375/resdiary)

# ResDiary

Canonical: https://www.capterra.ch/software/23375/resdiary

Seite: 1 / 2\
Weiter: [Nächste Seite](https://www.capterra.ch/software/23375/resdiary?page=2)

> ResDiary ist ein Online-Reservierungssystem mit Pauschalpreisen, das Hotelbetrieben helfen soll, einen reibungslosen Service zu gewährleisten.
> 
> Bewertung: **2.9/5** von 9 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet ResDiary?

Restaurants und Gaststätten

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **2.9/5** | 9 Nutzerbewertungen |
| Bedienkomfort | 2.8/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 3.2/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 2.9/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 3.3/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 40% | (4/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: The Access Group
- **Region**: Colchester, UK
- **Gegründet**: 1996

## Gewerblicher Kontext

- **Startpreis**: £ 109.00
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Deutsch, Englisch, Finnisch, Französisch, Italienisch, Norwegisch, Schwedisch, Spanisch, Tschechisch
- **Verfügbare Länder**: Albanien, Amerikanische Jungferninseln, Andorra, Anguilla, Antigua und Barbuda, Argentinien, Aruba, Australien, Bahamas, Bangladesch, Barbados, Belgien, Belize, Bermuda, Bolivien, Bosnien und Herzegowina, Brasilien, Britische Jungferninseln, Bulgarien, Chile und 109 weitere

## Funktionen

- Abrechnung & Rechnungsstellung
- Alarmfunktion / Benachrichtigungen
- Anmerkungen zur Reservierung
- Auftragsmanagement
- Berichterstattung / Analyse
- Berichterstattung und Statistik
- CRM-Systeme
- Erinnerungen
- Gruppenreservierungen
- Kalenderverwaltung
- Kundenbetreuung
- Kundendatenbank
- Online-Buchung
- Reservierung-Management
- Reservierungs-Management
- SMS-Nachrichtenversand
- Tabellenverwaltung
- Third-Party Integrations
- Verfügbarkeit-Management
- Wartezeit-Nachverfolgung
- Zahlungsabwicklung

## Integrationen (30 insgesamt)

- 3SPOS
- Airship
- Bepoz
- D-EDGE
- Elina
- Facebook Apps and Tabs
- Facebook Business Suite
- Google Maps
- Google My Business Review Manager
- Hop
- Maitre'D
- Mews
- Newbridge
- OrderMate
- PAR PixelPoint POS

... und 15 weitere Integrationen

## Optionen für Kundensupport

- E-Mail/Helpdesk
- Wissensdatenbank

## Category

- [Gastronomie Software](https://www.capterra.ch/directory/20026/restaurant-management/software)

## Ähnliche Kategorien

- [Gastronomie Software](https://www.capterra.ch/directory/20026/restaurant-management/software)
- [Planungssoftware](https://www.capterra.ch/directory/30087/scheduling/software)
- [Warteschlangenmanagement Systeme](https://www.capterra.ch/directory/31495/waitlist/software)
- [Reservierungssoftware](https://www.capterra.ch/directory/20032/reservations/software)

## Alternativen

1. [Yodeck](https://www.capterra.ch/software/1011679/yodeck) — 4.9/5 (4611 reviews)
2. [Restroworks](https://www.capterra.ch/software/142877/restroworks) — 4.9/5 (568 reviews)
3. [SpotOn](https://www.capterra.ch/software/197473/spoton-restaurant) — 4.3/5 (368 reviews)
4. [OpenTable](https://www.capterra.ch/software/17313/opentable-for-restaurants) — 4.7/5 (1317 reviews)
5. [Toast POS](https://www.capterra.ch/software/136301/toast-pos) — 4.2/5 (549 reviews)

## Nutzerbewertungen

### "Best Table & Reservations Management Solution available" — 5.0/5

> **Peter** | *17. Januar 2018* | Gastgewerbe
> 
> **Vorteile**: Very smart and easy to use solution. I can see why it is so popular. The solution actually works and thinks like a restaurant operates. Great value and always adding new features.
> 
> **Nachteile**: Reports are good but need a face-lift. Looking forward to all their new developments. The new look of ResDiary.com and all their apps is very cool and stylish.

-----

### "Good mix of functionality and usability" — 4.0/5

> **Verifizierter Rezensent** | *13. Oktober 2018* | Gastgewerbe | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: Really user-friendly, almost looked like it was designed for customers to book a table themselves on the employee interface. Multiple views were easy to switch between and were often changed by my colleagues to suit how they prefer to see the bookings.
> 
> **Nachteile**: I think this may have been a problem at our end, although our manager insisted it wasn't, but I would always get the error "maximum covers exceeded for this time period" even though there was plenty of space. This then meant you would have to manually and carefully check if we had enough free covers for times when it was busy. As I said this may have been at the fault of the restaurant but it was confusing nonetheless.
> 
> Overall a very nice piece of kit, gets the job done and I have never encountered any outages server-side so the web app has always been accessible.

-----

### "Poor value and difficult to use" — 1.0/5

> **Chris** | *7. Januar 2026* | Gastgewerbe | Empfehlungsbewertung: 0.0/10
> 
> **Vorteile**: It is a very comprehensive piece of software. It covers table bookings, timings and cancellations. it is too hard to edit shortcuts ( which are few). It is too difficult to interact with unless you happen to be a large chain style restaurant - for which this software was clearly designed.
> 
> **Nachteile**: The interface is unintuitive. Setup is unnecessarily complicated and general UI is very poor. It is hard to navigate with excessive complicated windows within windows and option that can only be arrived at by licking through many menus. It is also very expensive at £154/ monthGBP ($207.73USD equiv)
> 
> Expensive, overcomplicated ( its is certainly nothing like as cheap as $69/ month stated on the page\!\!)

-----

### "Great tool" — 5.0/5

> **Jack** | *13. November 2022* | Gastgewerbe | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: Takes most of the work out of customer bookings - a lot of automation and customisation. Works incredible well once you properly assign all the parameters.
> 
> **Nachteile**: Once you add payments, things become a bit more complicated.
> 
> Really revolutionised our booking experience for customers. Great support, great training.

-----

### "8 years working with ResDiary in multiple establishments is testament to its versatility" — 5.0/5

> **Will** | *9. August 2017* | Restaurants | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Quite a deep cloud-based system, with levels of functionality and settings that mean you can customise it for almost any restaurant that accepts bookings or has a waiting list.  Cloud based software means it's responsive to customer booking input and they have a great widget for online bookings.  So much to like.
> 
> **Nachteile**: The strength of this software (its versatility) also makes it complex for non-tech savvy people to set up, however the Dimmi team will assist with this.
> 
> Time saved

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## Links

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