Wir helfen Unternehmen in der Schweiz
seit 17 Jahren bei der Softwareauswahl
Was ist EZBIS?
EZBIS Office ist ein einzigartig gestaltetes Chiropraktik-Software-Paket für Chiropraktik Praxis-Management, kombiniert einfache Verwendung mit einem voll automatisierten und High-Tech-Software-System. Chiropraktiker können die Kombination von Merkmalen wählen, die sich an die Bedürfnisse ihrer Praxis am besten anpassen. EZBIS bietet Module für Patientenabrechnung und Fakturierung, Sammlung-Werkzeuge, Terminplanung, elektronische Patientenakten und Patienten Self-Check-in. ONC-zertifiziert für die sinnvolle Nutzung von Incentives.
Wer verwendet EZBIS?
EZ BIS ist Entwicklungs- und Marketing-Software, die sich seit 1980 speziell an die Chiropraktik-Industrie richtet.
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EZBIS
Weitere gute Alternativen zu EZBIS
Bewertungen über EZBIS
I have been using EZBis for over 20 years and they still surprise me with their innovative updates
Kommentare: electronic billing right now- going to implement the treatment notes next, and get more familiar with the other software options.
Vorteile:
It is easy to understand & use, and customer service reps are always patient and helpful. They are always creating new ways to help the doctor & staff do thier jobs more thoroughly.
Nachteile:
It takes a few tries to be able to implement something new- I am not good with 'computer language' so I have trouble finding the right areas on my computer to transfer files to.
In Betracht gezogene Alternativen:
Great software
Kommentare: Great, easy to use, affordable, functions really well in every area of our clinic.
Vorteile:
Easy to use, great price, can add on as needed
Nachteile:
Paying for customer service, not terrible get updates with that too
Antwort von EZBIS
letztes Jahr
Hey Dr C. Thank you so much for recognizing our hard work and dedication to our customers. We consider you guys in all things before we make decisions. Although customer service does have a fee, it is optional and includes many benefits such as updates, mobile app, many web based features like intake forms and online scheduling. If you opt out of the customer service package, free help can also be found via email, online webinars and built in tutorials and manuals. We've got you covered, no matter what your needs. Thank you for your business and look forward to many years to come.
Change a couple of things
Vorteile:
When beginning my practice 17 years ago it offered everything I needed and insurance companies expected
Nachteile:
New additions cost monthly. That I can't access my system away from the office without losing my desktop.
Antwort von EZBIS
letztes Jahr
Hi Arika. We appreciate your review. You can absolutely access your software outside of the office without losing your desktop via an app which is assessible to you now, we also have cloud options if that is something you would prefer, but it is not required. There are also many features included in your package at no extra charge to you which you guys are not taking advantage of. Please give us a call so we can discuss this further. In looking at your account, you are paying a 3rd party company for services that EZBIS can provide you and most of those features are included in your package. You'd save a lot of money should you consider making it all in one.
In Betracht gezogene Alternativen:
Excellent Customer Service
Kommentare: We have been loyal to EZBIS for over 25 years because of their great customer serivce.
Vorteile:
I don't have to call often, but when I do have questions the support team is always fast, friendly and very helpful.
Nachteile:
I wish the extra modules were not so expensive to upgrade to. And I do wish they still did in person training seminars.
Antwort von EZBIS
vor 6 Monaten
Hi, Jill! Thank you for your excellent review! We are happy to support you! We suspended our live training seminars during Covid. We anticipate restarting them in the very near future. We will inform you when a seminar is near you!
Easiest Software and the Could Option is sensational.
Kommentare: I have worked with EZbis since the 1980"s and this product has been so advanced and is a one stop shop. Billing -Collections, Front desk signing in electronically, working with the credit card company with ease via Front desk and Batch entry, letters, texting, reminders, and most of all verifying insurance instantly. The reports and statistics are outstanding as well so that the doctor can see what he doing monthly. The inventory scanning and using barcode scanner is fabulous as well..
Vorteile:
The ease of use and the functionality that EZ Bis offers is outstanding. The Cloud version is hands down the best option. Billing and Collections has been simplified and makes the product simple to use and teach. There are many software programs on the market and this one for our doctors office has been fantastic! We are looking forward to even more advancements in the program. There is no reason not to use this product and EZ Bis support- No excuses! This will help any business stay over 90% collected as well.
Nachteile:
I only wish that there was a Doc-u sign availability so that the docs could import their forms the way they like them and we would have the patients sign them and interface, then we could load them directly into the account.
Antwort von EZBIS
letztes Jahr
Debbie thank you so much for the review and your referrals. We couldn't do all this without our amazing customers pushing us to keep going further. We love the challenges and the cheers! Great news; your wish for electronic signatures has made the list and is coming soon.
EZ Bis Review
Vorteile:
One of my favorite features is the group scheduling option. We have treatment plans that can be three times weekly for 4-5 weeks and the ease of scheduling all the appointments of once is very efficient.
Nachteile:
There are two areas specifically I would like to see improved upon. One is when entering patient medications into EHR the list of medications is MG specific and MANY MANY of our patients NEVER list that and typically do not even know themselves. It would be nice if there were just an option with the name of the medication only and also you cannot move forward until the date medication was started was entered that is another thing patients do not always know. If that was just an option to enter and not a requirement it would make entering the information much more correct. Also in the EHR there is limited space for symptoms and you cannot remove any symptoms to make room for new ones if they have been used. Specific to us there may have been used once many many years ago but we know we do not use it, it would be nice to be able to remove to make room for symptoms that need to be added.
Antwort von EZBIS
letztes Jahr
Hi Emily, thanks for your review. There are a couple flags going off here as I read these issues you are having. MG specific was an old requirement for MIPS clinics, which you guys are still licensed and never called in to remove after notifying clinics that this was no longer a requirement (some clinics wanted to keep the old settings). Please call the office to get an update to your software. The EHR program works much smoother without those old settings.
EZ Bis Review
Kommentare: It has overall been a good experience. When we first started using EZ Bis it would have been very helpful to have been told to get both Front Desk and Collection Desk modules at the very beginning. Have to change to OPEN ITEM accounts a couple of years later when we added Collection Desk was a bit complicated, especially reconciling the old insurance claim information.
Vorteile:
Being able to call and speak directly to customer support is extremely helpful!
Nachteile:
When using the Front Desk or Collection Desk modules, it would be very helpful when exiting from a patient's account and searching for another patient with the Select Patient search window, that it would go DIRECTLY back to the same letter of the last name of that previous patient. Example if the last name begins with S, when exiting that patient's account, the window should go directly back to the names that begin with S. This especially occurs when reviewing ERAs because they are listed alphabetically.
Antwort von EZBIS
letztes Jahr
Thank you for the review Dr. O, we appreciate your business. Your lack of knowledge concerning certain modules is a fair complaint. Our sales team could have done a better job to educate you on the various modules and how they work hand in hand. However, since your purchase of the software over 10 yrs ago we have created new "packages" to include particular modules to help in these areas mentioned. We also have "a la carte" pricing as well for those clinics that wish to build as they go.
EZBIS software
Vorteile:
Consistency of product evolution as industry changes, along with ease of use.
Nachteile:
Having to change posting date if multiple work stations are using a different posting date.
Antwort von EZBIS
vor 12 Monaten
Thank you for your review Karen. The issue you describe for posting dates doesn't sound typical. We would be more than happy to look into this for you. Please give us a call at (800)445-7816 option 5 when you have some time.
EZ Bis Longevity
Kommentare: Very good - we have been with EZ Biz since the 1980's and recommend it to other doctors often.
Vorteile:
consistent and good customer service - able to discuss options with [sensitive content hidden]
Nachteile:
the difficulty in customizing / know that updates are beneficial but seems to be many and often need to upload changes to all users! monthly fee and then always assessed another yearly amount?
Antwort von EZBIS
vor 11 Monaten
Hey Janice thank you for your years of business with us. I understand updates may seem inconvenient but they are necessary when working with any computer program to correct issues and prevent further problems. That being said, although you are notified of a change, many clinics will update once in a month and get all updates at once. Regarding your monthly fee, this is your clearinghouse for insurance claims but please know you are not obligated to use this service with us. Many clinics choose to enroll since we handle the enrollment and support. Please call our trainer for help customizing the program. He can set aside time to assist you in your needs.
EZ Biz is the best!
Vorteile:
It is easy to use and navigate. You can pull any report with ease and it be accurate, that saves me so much time. I have used other EMR's in the past and EZ Biz is by far the best! It is easy to use, customer service is always professional, polite, and helpful. Also, there are no long wait times when you run into any issue, which rarely happens, but when it does it is fixed ASAP. They even help train you when you hire a new employee if you need. I wish I could give them more than 5 stars!
Nachteile:
Maybe, sending the records to the clearinghouse, Infinedi. But it is ok, but if I had to chosse that would be what I'd say.
Antwort von EZBIS
letztes Jahr
Thanks for your kind words. We love helping our customers, and we look forward to more years to come. Regarding sending "records" to your insurance clearinghouse, we wish that infrastructure existed. It has yet to be implemented by CMS. When they specify a file format for such transactions in the future (hopefully), we could then comply.
our review
Vorteile:
the ease of working within the program.
Nachteile:
When printing billing statements a feature that would help is to be able to sort out certain patients, or a certain price range that we don't want to print out. We have an issue that the program shuts down ALOT every single day, it becomes cumbersome to log in every few minutes, especially when we have a patient in front of us.
Antwort von EZBIS
letztes Jahr
Hey Dana. We appreciate the review. Thanks for the suggestions on statement printing, You may not know about all of the options for filtering patients who receive statements, such as sending to specific account categories or omitting statements for patients with a zero or credit balance. We will add your ideas to our enhancement list however. You may also consider sending electronic statements to save yourself time and money. Regarding the shutdowns of the software, this is extremely uncommon and sounds like WIFI or an internet related issue on the clinics side. Without details I can only guess. Give us a call so we can help you troubleshoot.
Chiropractic Clinic Review
Kommentare: Overall the experience is great and I would recommend.
Vorteile:
EZBIS software is by far the easiest billing software I have used in the over than 25 years of medical billing.
Nachteile:
No cons-The customer service you receive is awesome.
Antwort von EZBIS
vor 12 Monaten
Thank you so much for your review and your kind words. We love helping our customers and glad to see its noticed!
In Betracht gezogene Alternativen:
EzBis Software Review
Vorteile:
Great customer support. Able to speak directly to representative with short holding times.
Nachteile:
Patient search need to be better along with easier movement of scheduled patient to changes in time and date.
Antwort von EZBIS
letztes Jahr
Hey Kirk. Thank you for your review as well your business throughout the years. We have implemented many of the ideas you've suggested regarding patient searching, have you checked these changes? Give us a call so we can show you a few tricks to make it easier for your office.
Ezbis
Kommentare: We use the appointment system that send reminders to the patients via there cell phone. This has helped with out retention and patient compliance.
Vorteile:
I purchased Ezbis years ago and this is one of the Software programs offered to the Chiropractic Profession that has been able to adapt and grow with the many changes that our industry has to comply with government regulations. e.g. Hippa Soap Notes, and Electronic Billing to name a few.
Nachteile:
As with any program, there is always room for improvements. Ezbis has been always open to suggestions that make the program more adaptable.
Antwort von EZBIS
letztes Jahr
Thank you for taking a chance on us all those years ago. We want to see your business thrive as much as you do. We appreciate our customers and love the challenges the suggestions/requests bring for our team.
EZ Biz Review
Kommentare: Have enjoyed working with EZBIZ software & Customer Service. No frustrations other than when it glitches and is down at times.
Vorteile:
The Customer Service reps are EXTREMELY friendly and very helpful. Especially [sensitive content hidden]! There is no question she can't answer. She's the absolute BEST! If we have things we want that the software can't do, they are willing to submit for consideration of adding options.
Nachteile:
When it glitches and goes down for a bit.
Antwort von EZBIS
letztes Jahr
Hi Angie. Thanks for your review. We love our customers and we are glad it shows! As with any software, glitches happen but we do work diligently to get those issues corrected quickly. One of our top priorities is to minimize any downtime. Unfortunately sometimes there are factors beyond our control, such as problems with various internet service providers. Thank you for your patience and understanding.
EzBis
Vorteile:
The program is easy to use and great for admin use as well as ehr for the doctors
Nachteile:
Nothing we really don’t like. Any issues we have had we were able to get help quickly to fix them
Antwort von EZBIS
letztes Jahr
Thank you for the review Christy. Our goal is to continue to make this system easy to use and useful for all.
long term user
Kommentare: Customer support has been good. I use it very sparingly. email support is free, but there is generally a time lag with this . Phone support is more immediate for critical issues.
Vorteile:
My favorite part of the program is the survey generator, it is an older DOS logic set up but once you learn it's quirks it is really useful. aI use it weekly to check claim information and sentimental emailing lists mailing. looking up lost patients and tons of other details.
Nachteile:
I ran into a bunch of issues on electronic claims process in 2003. IT put me out of business and lost thousands to unpaid claims continuing to be lost is the "system". Started back in years later and went cash and haven't looked back.
Antwort von EZBIS
letztes Jahr
Thanks for being a long-term EZBIS user! Very sorry that you had difficulty with insurance claims long ago, We're not able to know what caused the problem but today, our customers file claims electronically with ease.
EzBis review
Kommentare: Excellent for the past 37 years.
Vorteile:
I purchased the software in my 1st year of practice 1986. I have seen the many upgrades and improvements. The service support is what keeps me with the company. Hands down the best price and the best service in the industry.
Nachteile:
No cons notes. All positive and great products.
Antwort von EZBIS
letztes Jahr
Thank you for your many years of loyalty. We pride ourselves on providing the absolute best support in the industry.
My EZBiz Family
Kommentare: I am new to the ins and billing world and have had to reach out to WZBIZ Customer Service often. More than once a week and at times more than once a day. Not one person has seemed bothered. Only helpful This system is as user friendly as it gets. I can not say enough how much I appreciate this team and enjoy this company.
Vorteile:
Everyone I have spoken with has been so helpful and patient. Very informative, user friendly, professional and with a welcoming tone and whit that has been much appreciated. Outstanding customer service. Can not say enough about that.
Nachteile:
I honestly can not say there is anything I have found to speak negative about. This system is very practical and user friendly. The customer service is top notch. Out of 10 its an easy 11 for me to rate my experience.
Antwort von EZBIS
letztes Jahr
Your words are so kind Felicia. We feel the same way about you and all of our customers. We love helping and seeing you all succeed. We are a team and we feel like we have some pretty awesome teammates across the nation!
Easy to use. Great customer service.
Kommentare: Pleasant.
Vorteile:
It is easy to navigate and quick to learn how to use.
Nachteile:
I wish there were multiple options for appointment reminders and I wish it continued to remind people of their appointment even after they confirm.
Antwort von EZBIS
letztes Jahr
Hey Austin. Thanks for your review, we appreciate your business. Glad to hear the software is running smoothly for you. We do have same day texting available for clinics that wish to send more than one reminder. Give us a call and we can show you this quick trick.
EZBiz
Kommentare: I would recommend this program
Vorteile:
I love the prompt attention from the EZBIZ staff when problems arise and their quick attention to fix the problem and their commitment to help. I also love the documentation and the specificity of the program. Would recommendI would definitely recommend the program
Nachteile:
there is nothing I can currently think of
Antwort von EZBIS
letztes Jahr
Hey Casey thanks for the review and for your business. We know you had choices and we're happy you chose EZBIS. We look forward to working with you for years to come.
Overall 4.5 Stars
Vorteile:
Overall it is easy to use, linking family members for ease in billing/collecting, multiple users can see into the same patient file at the same time, merchant account can be linked directly to the patient file for ease of payment application
Nachteile:
Need online access to the notes and appointments
Antwort von EZBIS
vor 3 Jahren
Hey Elizabeth. We appreciate your review. We put a lot of work into integrating payments and linking families so it's nice to see these tools are useful. We do have a cloud based option for clinics wishing to use our software outside of the office. Please call our office to look into this feature.
My opinion
Kommentare: The support team is top notch even when I ask the same questions a call.
Vorteile:
The ease of the product features. Helpful support system
Nachteile:
No enough recent /current training modules
Antwort von EZBIS
vor 3 Jahren
Hey Dr. R! Thank you for your review. Sorry you aren't finding the training videos useful. Have you checked out the new online webinars? We update these with each new version of the software we release and put them on our website. Give us a call for further information if you can't find these on our website
Middle of the Road
Vorteile:
Ease of navigating through the schedule.
Nachteile:
The software is application based and not web based.
Antwort von EZBIS
vor 3 Jahren
Hey Andrew. We appreciate the review. Perhaps you are not aware, but EZBIS offers both an on-premise, server-based application and also a cloud-hosted version. Many customers prefer the locally-installed software so that they have complete control of the patient data. Others prefer the convenience of cloud-based software. So, we offer both!
Great Chiropractic Software!
Vorteile:
EZ-Bis software is constantly updating to stay abreast of all the new medical legislature. It is ICD-10 ready and makes the transition as easy as possible for me as a doctor and for our staff. I have been doing the EHR compliance for the past couple of years and have passed and been paid without any difficulty. The customer service is amazing. They offer training to all my new staff and are easy to contact in the event of a problem. The software company is great at breaking down what our clinic needs to know when legislation changes or when they have updated their system. The program is extremely user friendly, everything is easy to find and input. Most of our claims sent electronically through the program come back within the week and are paid directly to my bank account. If there is a claim error the system catches it immediately or the processing center alerts my staff if the insurance company rejected the claim.
Nachteile:
Nothing. Their customer service is great! We have already transitioned from ICD-9 to ICD-10. They are great with following up with any technical difficulty we have encountered within a timely manner.
