---
description: Detaillierte Informationen über CustomerFirst zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CustomerFirst Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026
---

Breadcrumb: [Startseite](/) > [CRM-Systeme](/directory/2/customer-relationship-management/software) > [CustomerFirst](/software/28128/customerfirst)

# CustomerFirst

Canonical: https://www.capterra.ch/software/28128/customerfirst

> Support-Management/Helpdesk-System mit Fehlerverfolgung, E-Mail-Integration, Zeiterfassung und vielem mehr.
> 
> Bewertung: \*\*\*\* von 0 Nutzern. Top bewertet für **Gesamtqualität**.

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## Über den Anbieter

- **Unternehmen**: RTI Software

## Gewerblicher Kontext

- **Zielgruppe**: 2–10, 11–50, 51–200, 201–500
- **Bereitstellungen und Plattformen**: Windows (Desktop)
- **Unterstützte Sprachen**: Englisch
- **Verfügbare Länder**: Vereinigte Staaten

## Funktionen

- Alerts/Escalation
- Aufgabenmanagement
- CRM-Systeme
- Call-Center-Management
- E-Mail-Management
- Kontaktmanagement
- Kundendatenbank
- Service Level Agreement (SLA) Management
- Verfolgung von Interaktionen
- Wissensbasis-Management
- Workflow-Management

## Optionen für Kundensupport

- 24/7 Live-Support

## Category

- [CRM-Systeme](https://www.capterra.ch/directory/2/customer-relationship-management/software)

## Ähnliche Kategorien

- [CRM-Systeme](https://www.capterra.ch/directory/2/customer-relationship-management/software)
- [Kundenservice Software](https://www.capterra.ch/directory/22/customer-service/software)
- [Help-Desk-Software](https://www.capterra.ch/directory/30008/help-desk/software)

## Alternativen

1. [Freshdesk](https://www.capterra.ch/software/124981/freshdesk) — 4.5/5 (3408 reviews)
2. [Zendesk Suite](https://www.capterra.ch/software/164283/zendesk) — 4.4/5 (4072 reviews)
3. [Milvus](https://www.capterra.ch/software/202528/milvus) — 4.8/5 (298 reviews)
4. [LiveAgent](https://www.capterra.ch/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [Zoho Desk](https://www.capterra.ch/software/169505/zoho-desk) — 4.5/5 (2211 reviews)

## Links

- [Auf Capterra anzeigen](https://www.capterra.ch/software/28128/customerfirst)

## Diese Seite ist in den folgenden Sprachen verfügbar

| Sprache | URL |
| de | <https://www.capterra.com.de/software/28128/customerfirst> |
| de-AT | <https://www.capterra.at/software/28128/customerfirst> |
| de-CH | <https://www.capterra.ch/software/28128/customerfirst> |
| en | <https://www.capterra.com/p/28128/CustomerFirst/> |
| en-AE | <https://www.capterra.ae/software/28128/customerfirst> |
| en-AU | <https://www.capterra.com.au/software/28128/customerfirst> |
| en-CA | <https://www.capterra.ca/software/28128/customerfirst> |
| en-GB | <https://www.capterra.co.uk/software/28128/customerfirst> |
| en-IE | <https://www.capterra.ie/software/28128/customerfirst> |
| en-IL | <https://www.capterra.co.il/software/28128/customerfirst> |
| en-IN | <https://www.capterra.in/software/28128/customerfirst> |
| en-NZ | <https://www.capterra.co.nz/software/28128/customerfirst> |
| en-SG | <https://www.capterra.com.sg/software/28128/customerfirst> |
| en-ZA | <https://www.capterra.co.za/software/28128/customerfirst> |
| fr | <https://www.capterra.fr/software/28128/customerfirst> |
| fr-BE | <https://fr.capterra.be/software/28128/customerfirst> |
| fr-CA | <https://fr.capterra.ca/software/28128/customerfirst> |
| fr-LU | <https://www.capterra.lu/software/28128/customerfirst> |
| it | <https://www.capterra.it/software/28128/customerfirst> |

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