NextGen Office

NextGen Healthcare-Still a leader in Patient/Physician communication

Kommentare: This was a Premiere Patient and Physician portal many years ago and worked so smoothly. I did live in another state, but happily when researching my info for older records, this Portal was still there and had all I needed. I did not pursue moving items to another portal that some of my doctors use today since they seems to be on an ever evolving and ever revolving system of chaos on some of the models being implemented currently. This wasn't broken, so I wish it had stayed for many other people. But a refreshing relief to still find it and get to use it. It may be working in other parts of the world and in those places I hope that the users feels as good as I do about it.

Vorteile:

I needed to find some older records from another place and time. My portal still was available from 2014 and I had many and virtually all options available to me despite being in other Physician based web portals over the years. Beyond Helpful.

Nachteile:

I only dislike that it is phased out in many common places and dominated by more complex systems. I experienced this issue recently at a physicians office.

family physician review

Kommentare: I'm overall happy. Every EHR system has its pros and cons, but I believe Nextgen Office has a very good combination of ease of use and overall cost.

Vorteile:

It is very easy to complete my notes at the time of examination of the patients

Nachteile:

whenever an upgrade or maintenance is completed over a weekend, many times we run into problems coming back to work on that Monday. For examples, slowness, screen freezes up, etc. The latest incident was this past weekend. It was eventually corrected on the Monday, but it slows us down.

Ease of Used

Vorteile:

Once you know how to use it, it is fairly simple.

Nachteile:

Too many places to have to go to get things done, alot of jumping around.

Medical Front and Back Office User

Vorteile:

NextGen has great customer support with periodic training which is highly practical. I also really liked the patient scheduling calendar and interface.

Nachteile:

I think NextGen is a very hard software to navigate through and it is very complicated to accomplish tasks in a timely manner, especially in the fast-paced medical environment. I have used other medical software before and this one has been the most complicated one so far. We spent a lot of time training and retraining employees to use this software.

Easy to use in a frustrating industry

Kommentare: this is a frustrating industry dealing with insurance companies. NextGen makes it fairly easy to track.

Vorteile:

This product is user friendly and intuitive. There are other programs, but we are happy with this one.

Nachteile:

nothing really. For the most part, NextGen satisfies our billing needs and is fairly easy to train new users.