Wer nutzt diese Software?

Jedes Unternehmen, das sein Wartungsmanagement vereinfachen möchte.

Durchschnittliche Bewertung

144 Bewertungen
  • Gesamt 4.2 / 5
  • Benutzerfreundlichkeit 3.8 / 5
  • Kundenservice 4.6 / 5
  • Funktionen 4.1 / 5
  • Preis-Leistungs-Verhältnis 4.3 / 5

Produktinformationen

  • Kostenlose Version Nein
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
    Installiert - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten

Angaben zum Hersteller

  • MAPCON Technologies
  • http://www.mapcon.com
  • Gegründet 1982

Über MAPCON

Mapcon Technologies, Inc. verfügt sowohl über ein Lite- als auch ein Pro-CMMS sowie verschiedene erweiterte Module, mit denen du das System optimal an deine Bedürfnisse anpassen kannst. Sie ermöglichen Nutzer*innen die Installation auf ihrem eigenen Server oder sie können sie für dich hosten. Die Softwarepreise basieren auf gleichzeitigen Nutzer*innen anstelle einzelner Lizenzen, wodurch Unternehmen Geld sparen. Mapcon verfügt über alle Funktionen eines typischen Systems und viele andere, wie erweiterte Berichterstattungstools, eine robuste mobile App und viele andere.

MAPCON Funktionen

  • Abrechnung & Rechnungsstellung
  • Inventarverwaltung
  • Kalibriermanagement
  • Kundendienst-Historie-Nachverfolgung
  • Mobiler Zugriff
  • Schlüssel & Schloss-Management
  • Techniker-Management
  • Vorbeugende Wartung
  • Abrechnung & Rechnungsstellung
  • Arbeitsauftragsverwaltung
  • Inventarverwaltung
  • Kalibriermanagement
  • Kundendienst-Historie-Nachverfolgung
  • Mobiler Zugriff
  • Prädiktive Wartung
  • Schlüssel & Schloss-Management
  • Techniker-Management
  • Terminplanung
  • Verfolgen von Vermögensanlagen
  • Vorbeugende Wartung
  • Arbeitsauftragsverwaltung
  • Aufgabenliste
  • Einkauf
  • Erinnerungen
  • Inspektions-Management
  • Lieferanten-Management
  • Mobiler Zugriff
  • Prädiktive Wartung
  • Wartungsplanung
  • Zustandsüberwachung

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Die hilfreichsten Reviews für MAPCON

STRIVING FOR EXCELLENCE

Bewertet am 15.11.2016
Dawn W.
Maintenance System Coordinator
Erneuerbare Energien & Umwelt, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: United Wisconsin Grain Producers LLC (UWGP) started using MAPCON in 2005 when production of our facility began. Since this time, MAPCON has become an important key to our day-to-day successes by providing and modifying a maintenance program that meets our ever changing needs. Using MAPCON has allowed UWGP to maximize maintenance records and store pertinent information that can be retrieved quickly. We are able to identify and stock critical parts while keeping an accurate inventory. UWGP also has a valued benefit of scheduling preventative maintenance; which reduces both downtime and maintenance costs. UWGP knows that support for MAPCON is only a call away. By utilizing all the tools available in MAPCON, UWGP has become #1 in plant up-time and #1 in low maintenance costs according to the 2013 Christianson & Associates Benchmarking Reports. UWGP employees are very proud of these accomplishments. This only proves that MAPCON is the heartbeat of the maintenance department. UWGP is always looking to achieve maximum efficiency along with increasing performance. MAPCON is growing right with us. WE ARE STRIVING FOR EXCELLENCE

Vorteile: First of all the customer service. In the beginning I called/emailed a tremendous amount. In time things came easier and I didn't have to call/email as much. Truthfully one day I got an email asking me how I was because he didn't hear from me in a while. Its nice to know they are only a phone call or email away. Mapcon always gets back to me and if they can't at that moment they always send me another email address or phone number. Its nice to know someone always has your back.

Nachteile: Not so much me as the coordinator. I am happy with the software and am always striving to know more and get better at running it. Its the ones that pay the bills and signs my check. I guess the cost is hard to swallow.

Antwort des Softwareanbieters

von MAPCON Technologies an 12.1.2017

Hi Dawn!
We took what you said to heart and have created a LinkedIn Group specifically for MAPCON users. Here is the link: https://www.linkedin.com/groups/8578280

Thanks for the feedback, and we hope to see you posting in the group!
-Heather

Hard to learn, great to use

Bewertet am 25.10.2016
Jennifer M.
Facilities Coordinator
Konsumgüter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
2 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: This is a review of an older version of Mapcon (5.2). I am new to the facilities management world and part of my introduction was learning Mapcon. As I said, we have an older version which is not as user friendly as the current one. However, the people at Mapcon have been fantastic at helping me understand; Steve in particular has given me hours and hours of training, both over the phone and through a hands-on class at their office in Johnston, IA. He has a way of explaining that flicks a switch in my brain and makes everything clear. After working on and with Mapcon for a year, I am a believer. While my company is still just using a small percentage of the capabilities, I can see huge possibilities for the future. As we continue to add data and expand our usage, Mapcon will become more and more valuable in cost reduction, changing from reactive maintenance to proactive, and updating our technology. I have read reviews on CMMS systems and one constant pain point is data entry. My version of Mapcon is clunky when it comes to adding inventory; one window to create the record, another to create the image, another to seed the inventory. While entering inventory was tedious, we used that time to also reorganize and purge our parts room. Now we're proud of our clean, well-organized, easy to use parts room and corresponding Mapcon data. The techs can find what they are looking for much easier as all parts are in the computer with locations, quantities and manufacturers stock numbers. Once we add min/max numbers we will start to utilize the reporting on low inventory and not have to depend on the human factor. So while data entry was time consuming, the result is definitely worth the effort. We've also started on updating and filling in data on our equipment. By creating levels of locations we can start tracking breakdowns better and see trends before they become catastrophes. We're adding exploded views to the equipment so when a tech needs a part, he can pull up the image and find the part number, then pull up that part number and find it quickly in stock. Every step we take builds to the next, making Mapcon more and more robust and essential. My future will consist of creating and using failure codes, cycle counts and adding bar coding capabilities. Mapcon allows me to see how this all works together to benefit my team, company and the bottom line.

Vorteile: All areas work together, but you don't need to use all capabilities to get results.

Nachteile: Not user friendly

Antwort des Softwareanbieters

von MAPCON Technologies an 15.11.2016

Hello Jennifer,
Thanks so much for the compliments! I'm really glad you were able to attend 3-day training here in Iowa, and I am glad to hear that you got something out of it, aside from looking at my handsome face for those days :) I truly enjoy doing these training classes, and I am really glad it shows.
-Steve

Great Software and getting better.

Bewertet am 25.10.2016
Flint B.
Programmer/robot tech/maintenance/IT
Automotive, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: So far we have been pretty happy with this software. Support has been really helpful too. They were quick to fix a bug I found in the mobile app. I like that they seem eager to constantly improve their software too. For us our ultimate goal is to utilize the mobile app as much as possible and have a completely paperless system. For now we are still printing the PM's and entering them in manually until we can get everyone using the mobile app.

Vorteile: The mobile side of the system is what drew me in. I like the idea of being able to create work requests, work orders, complete pm's etc. all from the mobile app. I also plan to use the mobile app to help track some of our inventory in the future. I also like that the person requesting the work can get updates on its status by email.

Nachteile: For new users it can be difficult for them to understand sites and zones and just getting them started in general. Also, I would like to have more storage space for attachments. I would like to be able to have equipment manuals and even some videos for some of the assets and pm's. I have been able to somewhat work around this by using dropbox and just supplying links but that seems to be hit or miss on the mobile side.

Antwort des Softwareanbieters

von MAPCON Technologies an 15.11.2016

Hi Flint,
Thanks so much for taking the time to leave a review. Our marketing team is actually working on creating a video explaining Sites and Zones. It will be on our website soon. We have taken your software feedback and sent it directly to our programmers for them to consider for future releases. Thanks again!
-Diane

Older Version 5.1SP4

Bewertet am 2.11.2016
Todd S.
Systems Administrator
Zeitung, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It is a good system for the price. Systems are only as good as the planning of configuration and data entry, most offer very similar features. This system will do most of what is required, however do to the age of our version, it lacks in mobility and domain integration. The newer systems offer this mobility and integration, however it parses out, and charges for, some of the modules that are all included in the older version. Regardless, costing is sensible compared to other systems and it is a company that listens and does try to build and address problems related to their customers.

Vorteile: It works for our specific needs. It is not too much and too expensive to where it is justifiable to purchase and make it work for if we put effort into making sure the data is accurate.

Nachteile: There are bugs, it does lock up and at times corrupts data. Some of the batch changes do not always works well. The mobility can be cumbersome. We know it may be due to the age of our system, which I can only speak from.

Antwort des Softwareanbieters

von MAPCON Technologies an 17.11.2016

Hi Todd,
Thanks for sending this review. We appreciate your being a customer of ours for so long! If you ever change your mind and think you would like to upgrade, you know how to reach us!
-Diane

A great product with even better customer service

Bewertet am 25.10.2016
Patrick K.
Process Engineer
Baumaterial, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I have been working with Mapcon for about 4 years now and I was the one tasked with building the system from the very bottom, up. The system has its ups and downs and shortcomings like any other program (some times automatic reporting is a bit tedious); however, the ability for it to maintain records, notify affected employees, and allow our users to create and check the status of work orders and inventory is invaluable. It has saved our company both time and money, which is a must in this economy. And, if I ever experience an issue, their customer service are prompt, knowledgeable, and always easy to work with. You get a person every time and there is no hassle. Great product with even better customer service.

Vorteile: The ability to obtain reports, manage inventory, and track work requests to completion
Track spending through different departments

Nachteile: Automatic reporting doesn't always send out to list
Some options are hard for non computer savvy users to understand

Antwort des Softwareanbieters

von MAPCON Technologies an 15.11.2016

Hi Patrick,

Thanks for taking the time to leave us a review! We have passed along your comments to our trainer, Steve, since he will be at your location soon for training. He will go over the reporting options with you.
I¿ve been talking to you for years now and appreciate your kind words about our customer service. As you know¿call if you need us. :)

-Diane ¿

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