--- description: Detaillierte Informationen über SuperOffice CRM zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SuperOffice CRM Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [CRM-Systeme](/directory/2/customer-relationship-management/software) > [SuperOffice CRM](/software/39294/superoffice-crm) # SuperOffice CRM Canonical: https://www.capterra.ch/software/39294/superoffice-crm Seite: 1 / 7\ Weiter: [Nächste Seite](https://www.capterra.ch/software/39294/superoffice-crm?page=2) > Vereinfacht die tägliche Arbeit mit Ihren Kunden. Benutzerfreundlichste CRM-Software auf dem Markt. > > Bewertung: **4.2/5** von 132 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet SuperOffice CRM? Für mittelständische Unternehmen, die ein benutzerfreundliches CRM-System suchen, um Vertrieb, Service und Marketing Aufgaben zu optimieren. Steigern Sie Ihr Unternehmenswachstum mit SuperOffice CRM. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.2/5** | 132 Nutzerbewertungen | | Bedienkomfort | 4.1/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.2/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.1/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: SuperOffice - **Region**: Oslo, Norwegen - **Gegründet**: 1990 ## Gewerblicher Kontext - **Startpreis**: EUR 57.00 - **Preisinformationen**: 66UR/pro Anwender pro Monat jährliche Abrechnung - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1'000 - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Chinesisch, Deutsch, Dänisch, Englisch, Finnisch, Französisch, Italienisch, Japanisch, Niederländisch, Norwegisch, Polnisch, Russisch, Schwedisch, Spanisch, Tschechisch - **Verfügbare Länder**: Deutschland, Dänemark, Irland, Niederlande, Norwegen, Schweden, Schweiz, Vereinigtes Königreich, Österreich ## Funktionen - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Alerts/Escalation - Angebote / Schätzungen - Anpassbare Berichte - Anpassbare Vorlagen - Aufgabenmanagement - Automatisiertes Routing - Berichterstattung / Analyse - Berichterstattung und Statistik - CRM-Systeme - Call-Center-Management - Daten-Import / -Export - Dokumentenspeicher - E-Mail-Management - Inbox-Management - Kommentare / Notizen - Kontaktmanagement - Lead-Qualifizierung - Leadmanagement - Mehrsprachig - Mobiler Zugriff - Multi-Channel-Kommunikation - Priorisierung - Sales-Pipeline-Management - Segmentierung - Self-Service Portal - Service Level Agreement (SLA) Management - Störfallmanagement - Supportticket-Management - Task Automation - Terminplanung - Third-Party Integrations - Umfragen & Feedback - Verfolgung von Interaktionen - Warteschlangenmanagement - Werkzeuge zur Zusammenarbeit - Wissensbasis-Management - Wissensmanagement - Workflow-Management ## Integrationen (15 insgesamt) - 24SevenOffice - Clear Books - Dynamics 365 - Dynamics 365 Business Central - Fortnox - Gmail - Google Workspace - LinkedIn for Business - Microsoft 365 - Microsoft Outlook - Slack - Vainu - Visma - Zapier - e-conomic ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [CRM-Systeme](https://www.capterra.ch/directory/2/customer-relationship-management/software) ## Ähnliche Kategorien - [CRM-Systeme](https://www.capterra.ch/directory/2/customer-relationship-management/software) - [Kundenservice Software](https://www.capterra.ch/directory/22/customer-service/software) - [Wissensdatenbank Software](https://www.capterra.ch/directory/32454/knowledge-base/software) - [Sales Tracking Software](https://www.capterra.ch/directory/32744/sales-tracking/software) - [IT Ticketsysteme](https://www.capterra.ch/directory/32623/it-ticketing-systems-software/software) ## Alternativen 1. [HubSpot CRM](https://www.capterra.ch/software/152373/hubspot-crm) — 4.5/5 (4453 reviews) 2. [Zoho CRM](https://www.capterra.ch/software/155928/zoho-crm) — 4.3/5 (6967 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.ch/software/204998/bigin-by-zoho-crm) — 4.7/5 (727 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.ch/software/61368/salesforce) — 4.4/5 (18769 reviews) 5. [Dynamics 365](https://www.capterra.ch/software/157279/dynamics-365) — 4.4/5 (5817 reviews) ## Nutzerbewertungen ### "It really is the most user friendly CRM that you can imagine." — 5.0/5 > **Marcel** | *16. Juli 2018* | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: User interface is great. Very easy to use and administer. Users can work with the CRM functions within a few hours. Integration with Office applications and Office 365 is more than perfect. You can use Outlook like you always did and still your emails are stored in CRM linked to the right customer and project. I love the fact that you never really have to search for anything. All parts of the application are never more than two clicks away. > > **Nachteile**: Only one thing that bothers me using SuperOffice: the standard reports are very basic. We use the dashboards a lot -they are great- and there are some Apps in their own app store that allow us to generate the reports we need. > > Insight and overview in all processes, pre-sales and after-sales. Better and more personal communication with prospects and customers. ----- ### "The Competitive Approach" — 5.0/5 > **Jessica** | *17. November 2024* | Grafikdesign | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: SuperOffice CRM has the interests of all the clients > > **Nachteile**: SuperOffice CRM is determined without mistakes > > SuperOffice CRM is the professional relations managing approach ----- ### "Not good - many necessary features not available" — 2.0/5 > **Lukas** | *5. Oktober 2021* | Professionelles Training & Coaching | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: The best thing about the CRM is that it is very easy to use and has a very easy to follow structure (Firm/People and Sale/Projekt). > > **Nachteile**: Many basic features which one thinks every CRM provide are not available. The most critical problem is that selections are extremely limited. For example, one cannot make a selection of all "Projekt leaders", which would be critical for us in order to send all of our customers who are Project leaders a standardised e-mail. Many further issues arise there once you have spent some time testing the selections (many limitations became apparent only after using the CRM, not during the evaluation process). A further issue are the many bugs which the system has, for example the data-export does not work properly even though issues have been posted on the community platform for 5 years\! > > The overall experience for me is that I would never choose SuperOffice again but rather the solution Microsoft offers. It is more expensive, but trust me, it is worth it\! ----- ### "You can almost say it 'runs the company'\!" — 5.0/5 > **Matt** | *27. April 2020* | Eventservice | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I like the fact that we can out every process in to the CRM, from sales to event management, data capture and enquiry management. > > **Nachteile**: The Community needs a bit of work adding more complex resources in, but as a starter guide is useful and support do assist. > > We run the business on SuperOffice, dealing with customer communications (incoming and outgoing) and sales pipeline management, but most importantly the event management using the projects area. ----- ### "Stellar CRM" — 5.0/5 > **Eva** | *8. April 2020* | Bildungsmanagement | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It is reliable, easy to implement and use and optimizes all our contacts, relationships, projects, tasks etc. > > **Nachteile**: Perhaps the marketing module should be included in the base package. > > SuperOffice has been a great hub for collecting, organizing and making sense of valuable contact data and insights, whilst providing all the features and tools needed to manage information about people, projects, relations and other aspects that are important to our line of business. ----- Seite: 1 / 7\ Weiter: [Nächste Seite](https://www.capterra.ch/software/39294/superoffice-crm?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/39294/superoffice-crm) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Strukturierte Daten