Barracuda Email Security Gateway

Great way to get a better control of your email

Kommentare: Much lighter load on my MS Exchange server, full control of all the incoming correspondence.

Vorteile:

Set it and forget it solution for your email that will help you to significantly reduce amount of unwanted correspondence. Fully automated platform, automatic updates, self learning mechanism. Outstanding customer service and technical support, when you need them. One day I needed an urgent replacement of the unit, because mine broke. Replacement unit arrived in less than 24 hours! In addition, if you host your email in-house (MS Exchange for example), it will significanlty decrease load on your server, blocking all the unwanted messages BEFORE they his your mail server. Administration is very simple and flexible. You can create custom rules in addition to the automated scanning of inbound correspondence.

Nachteile:

While automatic updates are convenient, there were a couple of instances, when the updates were corrupted, resulting in blocking all of my mail. Gladly, Barracuda technical support is always there for you, as I have mentioned. They were able to correct the problem within a couple of hours each time this happened.

Robust spam, virus, and phishing filtering appliance with a lot of options

Kommentare: Our overall experience has been excellent, and we have been using the product for over a decade. During this time, we have upgraded to the newest Barracuda ESG each time the platform has come up for review. Our experiences with their support team have been minimal, but excellent each time support has been needed. Their user forum has also been helpful when looking to configure rules to address ongoing campaigns, or with basic configuration questions. Firmware updates over the years have kept the platform up to date with new options and user tools.

Vorteile:

Once fully configured, the platform is very reliable, resulting in few false-positives and blocking nearly all spam. The administrator interface is easy to use and allows for numerous ways to detect spam, with a lot of configurability. The user interface is easy to use, either through the web interface or the Outlook add-in. The hardware appliance and firmware is rock solid, requiring almost no ongoing maintenance except periodic updates.

Nachteile:

The mail log view can be cumbersome when trying to analyze large numbers of incoming emails, and the log filtering cannot always be set to find precisely what you're looking for, particularly due to the lack of filtering/wildcard options. When it comes to spam detection, all rules are universal, so you can't apply just some rules to a subset of emails (such as based on user/sender/sending server), which for us sometimes results in false-positive blocking. Barracuda's live definition updating has been quick to respond to new spam campaigns and threats, which results in virtually no spam, virus, or phishing emails ever reaching our users.

Next level security in the world of emails.

Kommentare: Get rid of threats and insecurities while handling emails at all levels. I am a witness.

Vorteile:

The level of dependability on this software is amazing. I have always wanted assurance for Confidentiality on my work. Barracuda gave me a reason to trust it. I started using for my personal work after which I moved to deploying it at work place. The performance is outstanding.

Nachteile:

Barracuda is outstanding. It is perfect. I have not experienced any major challenges.

It may be time to look for a replacement product - sorry Barracuda.

Vorteile:

Email filtering catches a good amount of spam/phishing email. Quarantine is helpful for ensuring our users can see what questionable emails may need to be let through or blocked.

Nachteile:

Recently the product has been systematically allowing more and more spam to get through - sending in reports and providing feedback seems to have no effect. Certain aspects of the product just will not work right no matter how we configure them.

Industry Standard Email Protection and Filtering

Kommentare: It worked well for a while, and we had to get rid of it when the vendor stopped doing updates for our particular appliance. It did allow one critical exploit through, which hastened its replacement.

Vorteile:

Extremely powerful, and for a time, frequently updated from vendor. Integrated nicely with Microsoft Exchange. Offered convenient end user features.

Nachteile:

Very complex to setup. We required some more customization of communication that the product just couldn't do.