--- description: Detaillierte Informationen über FileHandler Enterprise zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FileHandler Enterprise Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Schadenmanagement Software](/directory/30029/claims-processing/software) > [FileHandler Enterprise](/software/59633/filehandler) # FileHandler Enterprise Canonical: https://www.capterra.ch/software/59633/filehandler Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.ch/software/59633/filehandler?page=2) > FileHandler Enterprise verwandelt deine Unternehmensdaten in aussagekräftige visuelle Elemente, die von dir erstellt und definiert werden. > > Bewertung: **4.7/5** von 14 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet FileHandler Enterprise? Spediteure, Drittadministratoren, öffentliche Einrichtungen und selbstversicherte Organisationen in der Verwaltung von Schadenforderungen für alle Geschäftsbereiche, einschließlich Entschädigungsvergütungen für Arbeiter, Kfz, Haftung und Eigentum. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 14 Nutzerbewertungen | | Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: JW Software - **Gegründet**: 1989 ## Gewerblicher Kontext - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Chromebook (Desktop) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Amerikanische Jungferninseln, Vereinigte Staaten ## Funktionen - Abrechnung & Rechnungsstellung - Alarmfunktion / Benachrichtigungen - Angebote / Schätzungen - Ansprüche nachverfolgen - Audit Trail - Aufgabenmanagement - Berichterstattung / Analyse - Berichterstattung und Statistik - Betriebsrisiko-Management - Broker/Agent Portal - Compliance Management - Compliance-Verfolgung - Dashboard Software - Dokumentenmanagement - Einmalige Anmeldung - Elektronische Ansprüche - Ermittlungsmanagement - IT-Risikomanagement - Internes Kontrollmanagement - Kommunikationsmanagement - Kontrolle des Genehmigungsprozesses - Kundenmanagement - Kundenportal - Kundenportal - Lieferanten-Management - Mobiler Zugriff - On-Call-Pläne - Reaktions-Management - Reklamationsabwicklung - Risiko-Scoring - Risikobewertung - Risikomanagement - Risk Analysis - Schaden- und Unfallversicherung - Statusverfolgung - Störfallmanagement - Suchen / filtern - Third-Party Integrations - Ticket-Management - Vorfall-Berichterstattung - Wirtschaftsprüfung-Management - Workflow-Management - Zahlungsabwicklung - Zugriffskontrollen / Berechtigungen - Überwachung ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support ## Category - [Schadenmanagement Software](https://www.capterra.ch/directory/30029/claims-processing/software) ## Ähnliche Kategorien - [Schadenmanagement Software](https://www.capterra.ch/directory/30029/claims-processing/software) - [Risikomanagement Software](https://www.capterra.ch/directory/30665/risk-management/software) - [Software für integriertes Risikomanagement](https://www.capterra.ch/directory/31545/integrated-risk-management/software) - [Incident-Management-Tools](https://www.capterra.ch/directory/31332/incident-management/software) - [Policy Management Software](https://www.capterra.ch/directory/30846/policy-management/software) ## Alternativen 1. [A1 Tracker](https://www.capterra.ch/software/166909/a1-tracker) — 4.9/5 (79 reviews) 2. [Centralpoint](https://www.capterra.ch/software/161470/centralpoint) — 4.6/5 (9 reviews) 3. [Onspring](https://www.capterra.ch/software/138931/audit-software) — 4.8/5 (105 reviews) 4. [LogicGate Risk Cloud](https://www.capterra.ch/software/148648/logicgate) — 4.7/5 (83 reviews) 5. [TeamMate](https://www.capterra.ch/software/151388/standardfusion) — 4.6/5 (39 reviews) ## Nutzerbewertungen ### "A Good Claims System With Wonderful Support" — 4.0/5 > **Frank** | *8. Juni 2020* | Versicherung | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: The support is the best feature. They are personable and quick to respond. You feel connected to them and they seem eager to help you make the best use of their system. > > **Nachteile**: The version we are on is now considered legacy, forcing a costly upgrade to a newer version in the future. I wish it would have been a progressive upgrade included with the maintenance and support costs, as it is with Microsoft 365 or Adobe Creative Cloud. > > We moved from Riskmaster X which had a black hole of support and it was difficult to get a hold of anyone, even your sales rep. JW Software has been a 180º difference in this. We were hesitant to go with a smaller developer for future development, but that worry was for nothing. We couldn't be more pleased with how our experience with JW Software/FileHandler has been. ----- ### "Excellent Product offered by an Excellent Company" — 5.0/5 > **Jennifer** | *3. Juni 2020* | Versicherung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Very intuitive and user-friendly. JW has been wonderful with customizing features to suit our specific needs. > > **Nachteile**: Sometimes it feels that internal testing of enhancements or customizations are not tested internally before being passed on to us. > > Very successful program \& has allowed for enhanced relationships with external parties for auditing and oversight of claims. ----- ### "FH Review" — 4.0/5 > **Beverly** | *8. Juni 2020* | Versicherung | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: Software is easy to use for our employees. > > **Nachteile**: Dashboard functionality was misleading. We moved to Enterprise for clients but it has taken us a year and we still don't have all of the dashboards our clients requested. Now we have to program upgrades in Legacy (for staff) and Enterprise (for clients). There is no mobile app for inured workers to access claim information. Standard workflow is archaic. ----- ### "NIMBLE RESPONSIVE COMPREHENSIVE USER FRIENDLY" — 5.0/5 > **Victoria** | *3. Juni 2020* | Versicherung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I was an English Major before Law School I am not tech savvy I use FH every day to assist clients with claims management, statistical analysis and budgeting It is extremely user friendly and the support staff can always help if I need support > > **Nachteile**: It's hard to find a complaint My staff and I use it Clients access it We use it to do Regulatory Compliance(OFAC HCRA etc) There is a variety of reporting available in canned reports but we also use AD Hoc queries Support Staff is stellar We are moving over to Enterprise this summer and are already excited about the potential as we test\! > > I have used FH since the mid 90s JW Software has been very responsive in adapting FH to increasingly demanding regulatory requirements and has implemented changes to suit our needs ----- ### "FileHandler Enterprise - Best fit solution and amazing support staff...." — 5.0/5 > **Cyndy** | *17. Juni 2020* | Versicherung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Front end interface is user friendly and easy to navigate. Filehandler is scalable and customizable to fit our multi line type of business. > > **Nachteile**: Report scheduler is a challenge to work with. A very important feature for us since we have various reports going out to clients and production staff. Patiently waiting for the new release. > > Filehandler supported our transition to paperless and allowed our users to work remotely. JW has great support staff. We have been working with JW for 20+ years. ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.ch/software/59633/filehandler?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/59633/filehandler) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten