Arts People

Arts People

von Arts People

Wer verwendet Arts People?

Webbasierte CRM-Plattform, die es Organisationen in den Bereichen darstellende Künste und Kultur ermöglicht, Ticketing, Marketing, Spendenaktionen, Merchandising, Vertrieb, Schirmherren, Freiwilligenregistrierung und mehr zu verwalten.

Was ist Arts People?

Cloudbasiertes System für die Verwaltung von Ticketing-, Spendenaktions-, CRM- und Schirmherrendaten, das für Organisationen in den Bereichen darstellende Künste und Kultur konzipiert wurde. Schirmherren können Tickets, Abonnements, Pässe, Geschenkgutscheine, Mitgliedschaften und Kurse online oder an deiner Kasse erwerben. Dies geschieht durch die Verwendung von Preisgestaltungs- und Datenbanktools, die in Ticketing, Berichterstattung, Mailings und andere Funktionen integriert werden können. Der Service wurde unter Berücksichtigung gemeinnütziger Organisationen bestimmt.

Arts People – Details

Arts People

http://www.arts-people.com/

Gegründet 2006

Arts People – Kostenübersicht

Arts People bietet keine Gratisversion, aber eine kostenlose Testversion.

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

Arts People Funktionen

Fundraising-Software (Spendensoftware)
Absolventen-Management
Auktions-Management
CRM
Freiwilligen-Management
Kampagnenmanagement
Mitgliedschaft-Management
Mobiles Spenden
Pfand-Management
Spendenmanagement
Spender-Management
Spendersuche
Subventions-Management
Tracking von Beiträgen
Veranstaltungsmanagement
Wiederkehrende Spenden
Zahlungsabwicklung
Abzeichen-Management
Benutzerdefinierte Formulare
Eventregistrierung
Gruppenanmeldung
Kalenderverwaltung
Klassenregistrierung
Kontaktmanagement
Marketing-Management
Online-Anmeldung
Registrierung vor Ort
Rückerstattungsabwicklung
Self-Check-in
Teilnehmer-Tracking
Umfragen & Feedback
Zahlungsabwicklung
Angebotsmanagement
Barcode / Tickets scannen
Kartenverkauf vor Ort
Kartenwiederverkauf
Kiosk-Kartenverkauf
Konzessionsmanagement
Kundendatenverwaltung
Mitarbeitermanagement
Mobiler Kartenverkauf
Online-Kartenverkauf
Saisonkarten
Sitzplan
Ticket-Reservierungen
Verkaufspunkt POS
Website-Management
Zuhause drucken

Arts People – Nutzerbewertungen

Zeigt 5 von 17 Nutzerbewertungen

Gesamt
4,8/5
Benutzerfreundlichkeit
4,9/5
Kundenservice
4,9/5
Funktionen
5/5
Preis-Leistungs-Verhältnis
5/5
Sadhna T.
Chair Of The Board Of Directors
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 26.1.2018

"Functionality and customer service are amazing!"

Kommentare: Ticketing system was set up in 2-3 days by the Arts People tech team, and they provided ongoing support throughout the process as I learned how to navigate and customize the system. The amazing customer service allowed me to open ticket sales (and bring in revenue) while I was getting up to speed.

Vorteile: The software is a great fit for small and medium sized organizations that don't have a tech person on staff, but need robust functionality and reporting features. The customer service is the best I have encountered anywhere.

Nachteile: The software includes a mailing list function at no cost. I use this function frequently. My only complaint is that the software does not retain the emails sent through this system. I had an instance where an email did not process correctly, and in order to resend it, I had to retype the entire email. I now write the emails in a word processor, save the file, and then copy and paste to Arts People.

  • Quelle des Nutzers 
  • Bewertet am 26.1.2018
Leira S.
Artistic Producing Director
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 11.5.2017

"Arts People has helped my small community theatre in many ways resulting in higher revenue."

Vorteile: It is easy to use , comprehensive and Arts People's customer service is the best I have had anywhere (I wish local waiters were as helpful as AP's client services department!). With integrated ticketing and donor services we now know much more about our patrons, how best to reach them, and what they respond to. The result is higher ticket sales, larger and more frequent donations, and generally stronger support of our little theatre. That the software integrates seamlessly with our website and products like Mailchimp and Facebook is a big plus. The help desk is full of articles which are clear and videos which give step by step instructions for the visual learners among us. But the strength of AP is it's people. Every person I have had contact with is a theatre artist. Because of that they really get my organization, why things I think are critical really are (so nice not to have to convince people of what is important!), and how to best solve whatever problem I am having. Recently they have been expanding their marketing tools. I know that there are many more benefits awaiting my organization if I fully utilize the products that Arts People offer. And, Arts People is CRAZY affordable, with very low start up costs and below market fees. Truly the best investment we have made at Ferndale Repertory Theatre.

Nachteile: They have not yet solved global warming. I am sure they will get on that when they have a free minute.

Antwort des Softwareanbieters

von Arts People an 11.5.2017

Thanks so much Leira for sharing your thoughts and success using Arts People! We are thrilled to hear from clients that the system is helping their organization to succeed. As always, let us know if you'd like to talk about how to use the system even more to your advantage. We're always here to help. All our best on your current season and upcoming subscription sales for next year!

  • Quelle des Nutzers 
  • Bewertet am 11.5.2017
Renee R.
Box Office Manager
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    Nicht bewertet
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 18.5.2016

"Great for ticketing. Limited in reporting and enrollment."

Kommentare: This program is easy to use, very intuitive. Easy to set up shows and integrate with your website. Some capabilities are limited in regards to reporting, enrollment, invoicing (not available), separating categories. The customer service is pretty good, but I feel like sometimes they don't fully read the email inquiry I send so their response doesn't answer my query. This is a great platform for a company/organization that needs a basic to moderate program for their ticketing needs. I foresee this program continuing to improve over the years.

Antwort des Softwareanbieters

von Arts People an 11.5.2017

Hi Renee, thanks for posting your thoughts and experience using the system and we're sorry to hear that not everything has been perfect for you. We are constantly working on improving the tools and features of the system and in fact will have an entirely new customizable reporting system coming out soon. Our client services staff works very hard to help every client on a one-on-one basis, so please contact them with any needs or help. We'd love the chance to improve the experiences you've had.

  • Quelle des Nutzers 
  • Bewertet am 18.5.2016
Steve I.
Co-founder
Darstellende Künste, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 30.1.2020

"Have tried and used many systems, this is the best!!!"

Kommentare: Excellent, the company is made up of people just like me. Theater, dance, and arts people (no pun intended) and IT people!

Vorteile: 1-Very simple and easy exchanges (2 clicks!)
2-Season tickets ACTUALLY has its own chart for renewals
3-24/7 support that is very very fast and accurate
4-can design all tickets, CSS, and reports
5-logic for coupons
6-retail modules
7-powerful and simple to use
8-I trained my staff in minutes
Much much more!

Nachteile: Very little. I have not found an area that they do not listen to their customers. The software is very fast.

  • Quelle des Nutzers 
  • Bewertet am 30.1.2020
Kevin P.
Technical Theatre Arts Director
Darstellende Künste, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 18.9.2017

"The best ticketing provider, with the right options, at the right price."

Kommentare: I did extensive research into ticketing companies, and decided Arts People was the one to try. And we've stayed, for five years now, with no plans to change. Occasionally another ticketing company will contact me, and I'll compare costs. Arts People is lower or about the same. Those with higher costs try to tell me about their more expansive services - and I don't use them or need them. Arts People is right for me and my venue.

Vorteile: I did extensive research into ticketing companies, and decided Arts People was the one to try. And we've stayed, for five years now, with no plans to change. Occasionally another ticketing company will contact me, and I'll compare costs. Arts People is lower or about the same. Those with higher costs try to tell me about their more expansive services - and I don't use them or need them. Arts People is right for me and my venue.

Nachteile: I wish there was an app for patrons to easily manage their subscriptions and tickets, and that we could push advertising to, perhaps even flash-sales. Related, purchasing on a mobile device is more difficult for my patrons than they like.

  • Quelle des Nutzers 
  • Bewertet am 18.9.2017