--- description: Detaillierte Informationen über Avalara zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Avalara Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Umsatzsteuer Software](/directory/30970/sales-tax/software) > [Avalara](/software/75673/avatax) # Avalara Canonical: https://www.capterra.ch/software/75673/avatax Seite: 1 / 15\ Weiter: [Nächste Seite](https://www.capterra.ch/software/75673/avatax?page=2) > Mit der Avalara Tax Compliance Suite kannst du Steuern berechnen und Steuererklärungen einreichen und erfassen und die Dokumentverwaltungsanforderungen einhalten. > > Bewertung: **4.0/5** von 354 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Avalara? Avalara bietet automatisierte, cloudbasierte Lösungen für die Einhaltung bezüglich der Transaktionssteuern in den USA und auf der ganzen Welt unabhängig von der Unternehmensgröße oder Branche. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.0/5** | 354 Nutzerbewertungen | | Bedienkomfort | 3.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 3.4/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 3.9/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Avalara - **Gegründet**: 2004 ## Gewerblicher Kontext - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Brasilien, China, Deutschland, Frankreich, Indien, Italien, Japan, Kanada, Mexiko, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Abrechnung & Rechnungsstellung - Audit Trail - Berichterstattung / Analyse - Bestell-Management - Compliance Management - Daten-Import / -Export - Dokumentenmanagement - Elektronische Ablage - Finanzberichterstattung - Forderungen - Freistellungs-Management - Hauptbuch - Kontenabgleich - Mehrere Währungen - Mehrwertsteuer (MwSt) - Prozess-/Workflow-Automatisierung - Steuererklärungen - Steuerkonformität - Steuermanagement - Steuerrechner - Transaktions-Nachverfolgung - Umsatzsteuer-Management - Unternehmen/Geschäft - Verbindlichkeiten ## Integrationen (32 insgesamt) - Acumatica Cloud ERP - Adobe Commerce - BigCommerce - Drupal - Dynamics 365 - Dynamics 365 Business Central - Enterprise - Epicor Advanced MES - EtsyHunt - Infor CloudSuite - MYOB Acumatica - Mandata TMS - NetSuite - Pinnacle Cart - PrestaShop ... und 17 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Umsatzsteuer Software](https://www.capterra.ch/directory/30970/sales-tax/software) ## Ähnliche Kategorien - [Umsatzsteuer Software](https://www.capterra.ch/directory/30970/sales-tax/software) - [Buchführungsprogramme](https://www.capterra.ch/directory/1/accounting/software) - [Steuersoftware für Unternehmen](https://www.capterra.ch/directory/31560/corporate-tax/software) ## Alternativen 1. [QuickBooks Online](https://www.capterra.ch/software/141374/quickbooks-online) — 4.3/5 (8447 reviews) 2. [hellotax](https://www.capterra.ch/software/187594/hellotax) — 4.7/5 (109 reviews) 3. [QuickBooks Online Advanced](https://www.capterra.ch/software/189398/quickbooks-online) — 4.4/5 (1043 reviews) 4. [123 Sheets](https://www.capterra.ch/software/185126/123-sheets) — 4.7/5 (220 reviews) 5. [QuickBooks Enterprise](https://www.capterra.ch/software/46497/quickbooks-enterprise) — 4.5/5 (20639 reviews) ## Nutzerbewertungen ### "Time saver extraodinaire\!" — 5.0/5 > **Charity** | *6. Oktober 2020* | Groߟhandel | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: -Ease of use -Compatibility with our POS System -Support and communication of issues -Accuracy of collecting and remitting of taxes > > **Nachteile**: They have recently "updated" their user site and so it takes a few more steps to get to where I am going, and it is a little confusing at first. > > This product has been a great tool for our company. The ease of use and the accuracy has saved us so much time. The flow between our POS and their system has been mostly effortless (there will always be issues with software). The best part is that we don't have to keep track of all the changing tax rates in all the different cities and states that we do business in, plus them filing all of the tax returns takes a huge time burden off of our shoulders. ----- ### "Quality APIs for sales tax processing and a good support team - when you can reach them." — 4.0/5 > **Justin** | *13. Januar 2025* | Bildungsmanagement | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Transitioned all our state sales tax calculation processing over to Avalara and have been impressed with their customer service team and the calculation APIs. > > **Nachteile**: Our account manager changed multiple times in the first few months and has since stabilized. Getting support to respond to tickets was also slow at first. Both have improved. > > Use them for sales tax transaction processing - the calculation and overall NEXUS calculations. They helped get us setup and gave a bit more hand-holding then we expected which was good. ----- ### "Frustrating Experience & Poor Support" — 1.0/5 > **Katherine** | *8. August 2025* | Medizinische Geräte | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Large, established company with recognizable brand Prebuilt Salesforce package (no need to build from scratch) Basic functionality works for straightforward tax setups > > **Nachteile**: Support team lacks knowledge for even basic Salesforce mapping issues Pushed to upgrade to costly Technical Account Manager with no added value Long-standing issues remain unresolved (case open for nearly a year) Only solution offered is “upgrade the installed package,” which never fixes the problem Installed package contains locked-down flows, Apex classes, and process builders with errors that admins cannot update > > Our experience with Avalara Sales Cloud has been extremely disappointing. Their Support team lacks the knowledge to troubleshoot even basic Salesforce mapping issues. From the start, we were told the only way to resolve our issue was to upgrade to a Technical Account Manager—an extra monthly cost—yet this “premium” support is no better than the free package (which isn’t saying much). I’ve had an open case for nearly a year, and their only repeated suggestion is to “upgrade the installed package,” which has never resolved the problem. The installed package contains locked-down flows, Apex classes, and process builders that have errors, but cannot be modified by admins. I’ve escalated to both our Account Manager and Customer Success Manager, only to be sent back to the TAM team, creating a frustrating cycle with no real solutions. If you’re looking for a partner who can actually troubleshoot and resolve Salesforce integration issues, look elsewhere. ----- ### "Avalara Review" — 4.0/5 > **Diane** | *13. Februar 2025* | Einzelhandel | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: The variety of products, and the ability to customize to individuals. > > **Nachteile**: Connectivity Issues that created lag time. > > Ok, most of the time, but the customer service reps do not always communicate well. ----- ### "Keeps us organized but isn't always reliable" — 3.0/5 > **Verifizierter Rezensent** | *3. Juli 2025* | Textilien | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: I like that all of our required sales tax filings are organized into one space. It is clear what is due and when. > > **Nachteile**: There are often errors in the sales tax calculations on our sales, resulting in incorrect amounts being charged to our customers and further remitted to the government. In addition, we have had a few large issues arise and it seems like their team never takes them seriously. There is always a lot of back and forth and we continually have to remind them that the issues are not resolved. ----- Seite: 1 / 15\ Weiter: [Nächste Seite](https://www.capterra.ch/software/75673/avatax?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/75673/avatax) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten