--- description: Detaillierte Informationen über Avalara zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Avalara Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Umsatzsteuer Software](/directory/30970/sales-tax/software) > [Avalara](/software/75673/avatax) # Avalara Canonical: https://www.capterra.ch/software/75673/avatax Seite: 1 / 16\ Weiter: [Nächste Seite](https://www.capterra.ch/software/75673/avatax?page=2) > Mit der Avalara Tax Compliance Suite kannst du Steuern berechnen und Steuererklärungen einreichen und erfassen und die Dokumentverwaltungsanforderungen einhalten. > > Bewertung: **4.0/5** von 365 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Avalara? Avalara bietet automatisierte, cloudbasierte Lösungen für die Einhaltung bezüglich der Transaktionssteuern in den USA und auf der ganzen Welt unabhängig von der Unternehmensgröße oder Branche. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.0/5** | 365 Nutzerbewertungen | | Bedienkomfort | 3.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 3.4/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 3.9/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Avalara - **Gegründet**: 2004 ## Gewerblicher Kontext - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Deutsch, Englisch, Französisch, Portugiesisch - **Verfügbare Länder**: Australien, Brasilien, China, Deutschland, Frankreich, Indien, Italien, Japan, Kanada, Mexiko, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Abrechnung & Rechnungsstellung - Audit Trail - Berichterstattung / Analyse - Bestell-Management - Compliance Management - Daten-Import / -Export - Dokumentenmanagement - Elektronische Ablage - Finanzberichterstattung - Forderungen - Freistellungs-Management - Hauptbuch - Kontenabgleich - Mehrere Währungen - Mehrwertsteuer (MwSt) - Steuererklärungen - Steuerkonformität - Steuermanagement - Steuerrechner - Transaktions-Nachverfolgung - Umsatzsteuer-Management - Unternehmen/Geschäft - Verbindlichkeiten - Workflow Automation ## Integrationen (32 insgesamt) - Acumatica Cloud ERP - Adobe Commerce - BigCommerce - Drupal - Dynamics 365 - Dynamics 365 Business Central - Enterprise - Epicor Advanced MES - EtsyHunt - Infor CloudSuite - MYOB Acumatica - Mandata TMS - NetSuite - Pinnacle Cart - PrestaShop ... und 17 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Umsatzsteuer Software](https://www.capterra.ch/directory/30970/sales-tax/software) ## Ähnliche Kategorien - [Umsatzsteuer Software](https://www.capterra.ch/directory/30970/sales-tax/software) - [Buchführungsprogramme](https://www.capterra.ch/directory/1/accounting/software) - [Steuersoftware für Unternehmen](https://www.capterra.ch/directory/31560/corporate-tax/software) ## Alternativen 1. [QuickBooks Online](https://www.capterra.ch/software/141374/quickbooks-online) — 4.3/5 (8539 reviews) 2. [hellotax](https://www.capterra.ch/software/187594/hellotax) — 4.7/5 (113 reviews) 3. [QuickBooks Online Advanced](https://www.capterra.ch/software/189398/quickbooks-online) — 4.4/5 (1050 reviews) 4. [QuickBooks Enterprise](https://www.capterra.ch/software/46497/quickbooks-enterprise) — 4.5/5 (20687 reviews) 5. [123 Sheets](https://www.capterra.ch/software/185126/123-sheets) — 4.7/5 (222 reviews) ## Nutzerbewertungen ### "Time saver extraodinaire\!" — 5.0/5 > **Charity** | *6. Oktober 2020* | Groߟhandel | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: -Ease of use -Compatibility with our POS System -Support and communication of issues -Accuracy of collecting and remitting of taxes > > **Nachteile**: They have recently "updated" their user site and so it takes a few more steps to get to where I am going, and it is a little confusing at first. > > This product has been a great tool for our company. The ease of use and the accuracy has saved us so much time. The flow between our POS and their system has been mostly effortless (there will always be issues with software). The best part is that we don't have to keep track of all the changing tax rates in all the different cities and states that we do business in, plus them filing all of the tax returns takes a huge time burden off of our shoulders. ----- ### "Reliable Tax Automation for Growing Ecommerce Businesses" — 5.0/5 > **Sonu** | *18. Mai 2026* | Konsumgüter | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Avalara has made tax management much easier across multiple regions and sales channels. The automation around sales tax calculations, invoicing, and compliance reporting saves a significant amount of manual work for our finance team. Integration with ERP and ecommerce platforms is strong, and once configured properly, it runs reliably in the background. It has also helped reduce errors and improved confidence during audits and reconciliations. > > **Nachteile**: The initial setup and learning curve can be quite complex, especially for businesses operating across multiple entities or countries. Some configuration areas are not very intuitive, and troubleshooting tax mapping issues can take time. Support response times can vary depending on the issue complexity. > > Overall, our experience with Avalara has been very positive. It provides strong value for money for medium to large businesses dealing with complex tax requirements. The platform improves efficiency for payroll-related tax handling, invoicing accuracy, and compliance management while reducing manual intervention. It is particularly useful for ecommerce and multi-subsidiary environments where tax compliance can otherwise become difficult to manage. Team collaboration has also improved because finance and operations teams can work from a more standardized process. ----- ### "Frustrating Experience & Poor Support" — 1.0/5 > **Katherine** | *8. August 2025* | Medizinische Geräte | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Large, established company with recognizable brand Prebuilt Salesforce package (no need to build from scratch) Basic functionality works for straightforward tax setups > > **Nachteile**: Support team lacks knowledge for even basic Salesforce mapping issues Pushed to upgrade to costly Technical Account Manager with no added value Long-standing issues remain unresolved (case open for nearly a year) Only solution offered is “upgrade the installed package,” which never fixes the problem Installed package contains locked-down flows, Apex classes, and process builders with errors that admins cannot update > > Our experience with Avalara Sales Cloud has been extremely disappointing. Their Support team lacks the knowledge to troubleshoot even basic Salesforce mapping issues. From the start, we were told the only way to resolve our issue was to upgrade to a Technical Account Manager—an extra monthly cost—yet this “premium” support is no better than the free package (which isn’t saying much). I’ve had an open case for nearly a year, and their only repeated suggestion is to “upgrade the installed package,” which has never resolved the problem. The installed package contains locked-down flows, Apex classes, and process builders that have errors, but cannot be modified by admins. I’ve escalated to both our Account Manager and Customer Success Manager, only to be sent back to the TAM team, creating a frustrating cycle with no real solutions. If you’re looking for a partner who can actually troubleshoot and resolve Salesforce integration issues, look elsewhere. ----- ### "Must have tool for US tax compliance operating in overseas" — 4.0/5 > **Gabby** | *27. Mai 2026* | Finanzdienstleistungen | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Ability to calculate US tax without having to worry about it. It has seamless connection to Netsuite so easy to use > > **Nachteile**: Cost can be a burden for small company and customer service can improve but I find it mainly it is related to the time difference ----- ### "Avoid unless you like constant trouble" — 1.0/5 > **Jason** | *12. Juni 2025* | Einzelhandel | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: A Once it was set up it ran well, until it didn't. It seemed to do the job for the short time that it was running correctly > > **Nachteile**: Complete disaster for us. Onboarding was a disaster. The expert they gave us had no experience. I had to figure it out and set it up. Then they disconnected the App that integrated with eComm and then never fixed anything. Completely incompetent staff. Indian that had no understanding of anything and very difficult to talk to. > > Its been a complete and total disappointment. I am absolutely livid with the disaster they have created for our business. They put all the work on me and handle nothing. Completely incompetent and horrible communicators ----- Seite: 1 / 16\ Weiter: [Nächste Seite](https://www.capterra.ch/software/75673/avatax?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/75673/avatax) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten