WildApricot

Friendly Website Design and Membership Management System

Kommentare: With Wild Apricot's assistance, we are able to easily add new events and maintain our website current with our ever-evolving needs. In addition to keeping tabs on emails and contacts. All of the personnel and volunteers of the several non-profit trade associations we oversee are constantly busy. Making a living in this industry is exciting and challenging, and there is never a dull moment.

Vorteile:

I appreciate not having to ask anyone else to help me run the website or set up events. If you have a basic understanding of computers, you should have no trouble getting about. You can customize your page and report generation in a number of ways.

Nachteile:

When I have a question about how to use the site, I wish I could talk to a real person. It would be fantastic if there was a real assistance line.

Cost Effective Website and Database

Kommentare: Overall Wild Apricot is a great tool for associations and/or others who need to process dues payments, event registrations and keep up with your clients.

Vorteile:

Wild Apricot makes it easy to process registrations for events, dues payments and store purchases in addition to being a website. It is very easy to use. There are user groups that you can join to get help from other users. Also, it is very easy to create a manual invoice for things that I might need a product for or a registration. There is also an app for administrators which is super convenient when to try to look up open invoices, etc. when away from the office.

Nachteile:

There are several features that should be available that are not. First and foremost there should be the availability within in the software to create a pdf and email it to contacts. The store does not appear to be integrated with the mail database and there are not a lot of reports. When I have orders from my store I have to constantly watch for duplicates. There is also not an email report to run that will search for possible duplicates in the system.

No customer service

Vorteile:

Comprehensive membership management and membership data.

Nachteile:

no customer service. I am locked out of our web site and WA does nopt answer.

Best solution for small to medium sized associations

Kommentare: WildApricot is an excellent solution for managing association memberships and websites. The solution includes basic eCommerce and the ability to build a website with the Wild Apricot CMS - you can also connect easily to other website tools. Members love the easy of managing their own profiles and the other features for member communications.

Vorteile:

Easy of use, ability to customize the member database easily and the integrated content management system for a professional website.

Nachteile:

The software does not allow you to determine the membership ID within he system. This creates a challenge for any organization that already has a member number schema.

GAC Review

Kommentare: If it were not for the support issue, and the reporting, I could give a 9 or 10. Overall we have no issues with the product or the usefullness.

Vorteile:

It is generally very easy to use and we have really good success with member use.

Nachteile:

My main issue, and it's a big one for me, is that there is no live support. I just can't accept that there is no way for your company to offer support personel for training or trouble shooting. The other important thing that could really be useful is the reporting. The options are not great and I find it hard to get data in a way that could be useful for our organization.