--- description: Detaillierte Informationen über Gemini zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Gemini Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Bugtracker](/directory/30090/bug-tracking/software) > [Gemini](/software/88290/gemini) # Gemini Canonical: https://www.capterra.ch/software/88290/gemini Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.ch/software/88290/gemini?page=2) > Vor Ort- und On Demand-Enterprise-Helpdesk-Ticketing- und Issue-Tracking-Software. AD-/ADFS-Integration und für Azure erstellt. > > Bewertung: **4.1/5** von 14 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Gemini? Gemini wird von kleinen, mittleren und großen Organisationen verwendet. Wenn du die Lücke zwischen Kunden, IT und dem Rest des Geschäfts schließen möchtest, ist Gemini das Tool für dich. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.1/5** | 14 Nutzerbewertungen | | Bedienkomfort | 4.0/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: CounterSoft - **Gegründet**: 2003 ## Gewerblicher Kontext - **Startpreis**: $ 10.00 - **Preismodell**: (Kostenlose Version verfügbar) (Gratis Testen) - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Windows (Desktop), Android (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigtes Königreich ## Funktionen - Alerts/Escalation - Audit Trail - Aufgaben-Fortschrittsverfolgung - Aufgabenmanagement - Aufgabenmanagement - Berichterstattung / Projektverfolgung - Dashboard Software - Priorisierung - Problem-Nachverfolgung - Problemmanagement - Projekt-Nachverfolgung - Projektmanagement - Projektplanung/Terminierung - Ressourcenmanagement - Sub-Task Management - Task Editing - Ticket-Management - Werkzeuge zur Zusammenarbeit - Wissensbasis-Management - Workflow-Management - Zeit & Kosten Verfolgung - Zeitverfolgung - Überprüfung von Vorfällen ## Optionen für Kundensupport - Chat ## Category - [Bugtracker](https://www.capterra.ch/directory/30090/bug-tracking/software) ## Ähnliche Kategorien - [Bugtracker](https://www.capterra.ch/directory/30090/bug-tracking/software) - [Issue Tracking Software](https://www.capterra.ch/directory/30675/issue-tracking/software) - [Projektmanagement Tools](https://www.capterra.ch/directory/30002/project-management/software) - [Task Management Tools](https://www.capterra.ch/directory/10030/task-management/software) ## Alternativen 1. [Jira](https://www.capterra.ch/software/19319/jira) — 4.4/5 (15314 reviews) 2. [Clockify](https://www.capterra.ch/software/169607/clockify) — 4.8/5 (9235 reviews) 3. [Asana](https://www.capterra.ch/software/120550/asana-pm) — 4.5/5 (13547 reviews) 4. [monday.com](https://www.capterra.ch/software/147657/monday-com) — 4.6/5 (5726 reviews) 5. [Trello](https://www.capterra.ch/software/1010321/trello) — 4.5/5 (23488 reviews) ## Nutzerbewertungen ### "We the software in our office for managing support tickets" — 5.0/5 > **Iaiswarya** | *16. Februar 2018* | Finanzdienstleistungen | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: It can be customized according to our business need. Very user friendly. Non technical user also use it. Was able to change UI color according to company trade mark. Has all options for project maintainence. > > **Nachteile**: Sometimes crashes which does not allow comments to be entered. Can increase the size of comment box. Cursor does not go to clicked position. > > support site ----- ### "Great add on for the G Suite" — 4.0/5 > **Francisco** | *12. März 2025* | Informationstechnologie & -dienste | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: I like the accessibility and to be linked to my account and Google suite. It is easy to interact with. > > **Nachteile**: The privacy settings are not really clear > > I use it daily on my work, as translator or to summarise long texts. ----- ### "Functional, but there are better options" — 3.0/5 > **Verifizierter Rezensent** | *28. November 2018* | Öffentliche Sicherheit | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: Does its basic job well, allows you to create and manage tickets, customize statuses, and send emails to specific resources. Permissions and flow through your process are easy to customize and control. > > **Nachteile**: Interface is klunky and somewhat unintuitive. Creating customized searches for simple things like all tickets in a release and then saving that for later use is completely buried in menus. Searching is awful. No easy way to go straight to a ticket number - easiest to just edit the URL. > > I have used Gemini at my job as a senior programmer and later as a lead developer for five years, and I've found it sufficient at what it does but lacking in multiple features I'd expect. It's not a terrible product and does its job ok, but if you're paying for software I'd expect a better interface and a more well rounded feature set than it has. In my opinion your money is better spent on another product. ----- ### "A great tool for internal projects and customer projects" — 4.0/5 > **Verifizierter Rezensent** | *28. März 2022* | Informationstechnologie & -dienste | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: It's a complex system that comes with a lot of great features out of the box, including testing and QA features. It's super customizable and you can even host it on your own servers with an enterprise license, giving you total control over how it's used. They give you the source code, not just the object code) so it ends up being a really flexible and customizable. > > **Nachteile**: The only thing I don't like about this software is that it's not mobile friendly out of the box -- the design isn't responsive (at least in our implementation) and as someone who uses my phone a lot for work, being able to access tickets and issues on the go in an optimized interface would make it work a lot better for me. > > It's an excellent tool overall and I think it's definitely worth considering for any company that wants total control over their processes and has the technical resources internally to customize and manage it. I don't deal with the licensing but I understand it's one of the best solutions on the market for the price. ----- ### "Works great for keeping track of tasks for development as well as general sales tasks" — 5.0/5 > **Nicholas** | *16. Februar 2018* | Finanzdienstleistungen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Great for keeping tasks organised, great central point for customer tickets for any issues that they have. Great for keeping track of time spent on development. > > **Nachteile**: I find that it can be quite slow in terms of making changes, changing grid layouts and page loads. There should also be a resize option for the part where you add comments. When copying and pasting images, only one at a time can be done. > > Simplifying task management ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.ch/software/88290/gemini?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/88290/gemini) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Strukturierte Daten